E-mail Address:
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Phone #
:
Initial:
State
:
or
Last Name:
Province:
Address: (Number and Street)
City:
Apt #
:
Country:
Postal Code:
Model Number:
(Example: CDT-05)
Serial Number: (Located on back of most units)
Month Day Year
Date of Purchase
:
Purchase Price:
.00
$
(E
XCLUDING
T
AX
)
Zip Code:
Age:
City:
or
Date of Birth
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If you do not have internet access, fill out the form below and mail to the appropriate ad-
dress listed at the right side of this page.
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USA
GEMINI SOUND PRODUCTS
Worldwide Headquarters
1 Mayfield Ave
Edison, NJ 08837 USA
Tel: (732) 346-0061
Fax: (732) 346-0065
SPAIN
GEMINI SOUND PRODUCTS
S.A.
Rosello, 516,
08026 Barcelona, Spain
Tel: 3493-436 37 00
Fax: 3493-347-6961
FRANCE
GCI TECHNOLOGIES S.A.R.L
1, Allee d’Effiat,
Parc de l’evénement, 91160
Longjumeau, France
Tél: + 33 1 69 79 97 70
Fax: + 33 1 69 79 97 80
GERMANY
GCI TECHNOLOGIES
Liebigstr. 16,
Haus B – 3. OG,
85757 Karlsfeld
Germany
Tel: 08131 – 39171 – 0
Fax: 08131 – 39171 – 8
UK
GEMINI SOUND PRODUCTS
Unit C4
Hazleton Industrial Estate, P08
9JU Waterlooville, UK
Tel: 087 087 00880
Fax: 087 087 00990
EN FRANCE
En cas de panne, merci de contacter votre
revendeur. Tout appareil en panne doit y
être retourné, accompagné de sa facture
d'achat, de son emballage d'origine et d'un
descriptif de panne. L'appareil sera expédié
au SAV de GCI Technologies France. Tout
produit reçu sans facture sera réparé hors
garantie. L’appareil sera ensuite ré-expédié
au revendeur.
IN SPAIN
En caso de mal funcionamiento de
esta unidad, por favor contacte con el
Servicio de Atención al Cliente en el
teléfono 93 436 37 00 que le aseso-
rará sobre el procedimiento correcto
para solucionarlo. En caso de ser
necesario enviar la unidad para su
reparación, el Servicio de Atención al
Cliente le proveerá de un número de
incidencia, así como de la dirección
del Servicio de Asistencia Técnica más
cercano a su residencia.
IN THE UNITED KINGDOM
In the event that you need service on
your Gemini product under warranty,
simply write a letter describing the
problem, along with your contact in-
formation. Make sure to enclose a
copy of your receipt for proof of war-
ranty information. A return number
is not required. You will be responsi-
ble for shipping charges to Gemini
UK, and Gemini UK will pay to re-
turn the unit to you if it is considered
under warranty.
IN GERMANY
Die allgemeinen gesetzlichen
Gewährleistungen bleiben von den
Herstellergarantien unberührt. Der
Garantieanspruch erlischt bei Ein-
griffen durch den Käufer oder durch
Dritte sowie bei unsachgemässer Be-
handlung.
Gewährleistungsansprüche sind auss-
chließlich gegenüber Ihrem Fach-
händler geltend zu machen.
WARRANTY AND REPAIR:
All Gemini products are designed and manufactured to the highest
standards in the industry. With proper care and maintenance, your product
will provide years of reliable service.
LIMITED WARRANTY
A.
Gemini warrants its products to be free from defects in materials and work-
manship for
One (1) year
from the original purchase date.
Exceptions: Laser assemblies on CD Players, cartridges, and crossfaders are
covered for 90 days.
B.
This limited warranty does
not
cover damage or failure caused by abuse,
misuse, abnormal use, faulty installation, improper maintenance or any repairs
other than those provided by an authorized Gemini Service Center.
C.
There are no obligations of liability on the part of Gemini for consequen-
tial damages arising out of or in connection with the use or performance of
the product or other indirect damages with respect to loss of property, rev-
enues, of profit, or costs of removal, installation, or reinstallation. All implied
warranties for Gemini, including implied warranties for fitness, are limited in
duration to
One (1) year
from the original date of purchase,
unless otherwise
mandated by local statutes
.
RETURN/REPAIR
A.
In the U.S.A., please call our helpful Customer Service Representatives at
(732)738-9003, and they will be happy to give you a
Return Authorization
Number (RA#)
and the address of an authorized service center closest to you.
B.
After receiving an
RA#
, include a
copy
of the
original sales receipt
, with
defective product and a description of the defect. Send by insured freight to:
Gemini Sound Products Corp, and use the address provided by your customer
service representative.
Your RA# must be written on the outside of the pack-
age, or processing will be delayed indefinitely!
C.
Service covered under warranty will be paid for by Gemini and returned to
you. For non-warrantied products, Gemini will repair your unit after payment
is received. Repair charges do not include return freight. Freight charges will
be added to the repair charges.
D.
On warranty service,
you pay for shipping to Gemini, we pay for return
shipping within the Continental United States
. Alaska, Hawaii, Puerto Rico,
Canada, Bahamas, and the Virgin Islands
will be charged for freight.
E.
Please allow
2-4 weeks
for return of your product. Under normal circum-
stances your product will spend no more than
10
working days at Gemini. We
are not responsible for shipping times.
First Name
