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Symptom
Possible Causes
Actions
The Ready LED is
continuously
blinking.
The USB cable is not
connected.
Verify that the cable is installed and the host
PC is ON.
The system has no
USB 2.0 capability.
Verify that the USB 2.0 hardware is ready.
Refer to Appendix C "Check for High speed
USB".
The Sales Demo
application is not
working.
The software is installed
incorrectly.
The application may already be running. Verify
that only one copy of the application is
running.
Remove the existing application & re-install
software. For more information see the
Software Installation section.
You do not have PC
Administrative rights to
install the software.
Consult with your IT support representative.
The LEDs do not
change after
reading an RF
chip.
Normal
This is a normal condition. RF status is
displayed only on the host screen.
The reader
becomes
unresponsive.
Depending on the
implementation of the
PC application and the
volume of USB traffic,
AC line transients may
cause unrecoverable
errors in USB data
transmissions.
Restart the PC application or disconnect and
reconnect the USB plug from either the PC or
the reader.