Problem
Possible Causes
What To Do
The air is not always
The heat pump is not
• This is normal. The heat pump will produce warm air
cool or hot during
producing hot air.
but not as hot as air produced when the higher-cost
operation
electric heat is used.
The Smart Fan Auxiliary
• This causes the fan to blow room temperature air
Controls may be set to
even when the compressor or heater cycles off.
continuous
fan.
The continuous air movement provides better
overall temperature control in the cool mode.
See
Smart Fan – Cooling/Heating on page 5.
The air does not feel
The heat pump alone
• Use the Electric Heat Option. This turns off the
warm enough during
produces air that feels
heat pump and warms with electric heat only.
heating operation
cooler than desired.
NOTE: Use of this option will result in increased energy
consumption.
The unit is not
The Smart Fan Auxiliary •
See
Smart Fan – Cooling/Heating on page 5.
blowing out air
Controls may be set to cycle.
The electric heating
The power cord is not
• Remove the room cabinet and make sure that the
and fan features do
firmly attached.
black connector on the end of the power cord is
not work
firmly engaged.
Temperature display
The compressor may
• Set the operation control to OFF and then restart
flashes
have failed.
the unit. If the flashing light reappears within
30 minutes, call for service.
The unit does not
Unit thermostat connections
• Check aux mode 6 to be sure switch is “on” for Remote
function after
are incorrect.
Thermostat.
installing Remote
Wall Thermostat
Aux mode 6 not set properly.
• Verify wiring from Remote Wall TStat is correct to unit thermostat
connector.
Transformer resets or opens
• Wait 5 minutes to see if power resets.
with short
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