QUESTIONS?
USE THIS PROBLEM SOLVER
.
PROBLEM
MODULES ARE
NOT FUNCTIONING
PROPERLY
OPEN COIL ELEMENTS
ARE NOT FUNCTIONING
PROPERLY
GRILL OR GRIDDLE
MODULE IS NOT
FUNCTIONING
PROPERLY
FOODS STICK
TO GRILL OR
GRIDDLE
EXCESSIVE SMOKE
FROM GRILLED
MEATS
SOLID DISK
ELEMENTS SMOKE
WHILE HEATING
COOKTOP
FEELS HOT
ELEMENTS WILL
NOT MAINTAIN A
ROLLING BOIL AND/OR
FRYING RATE IS NOT
FAST ENOUGH
POSSIBLE CAUSE
●
Difficulty may be in the
main distribution panel of your house
caused by a
blown circuit fuse, a tripped circuit breaker, the main fuse or the main circuit
breaker, depending on nature of the power supply. If a circuit breaker is
involved, reset it. If the control box uses fuses, the circuit fuse (a cartridge-type)
should be changed. BUT ONLY BY SOMEONE FAMILIAR WITH
ELECTRICAL CIRCUITS. If, after performing 1 of these procedures,
the fuse blows or circuit breaker trips again, call for service.
NOTE: Apartment tenants or condominium owners should request their building
management to perform this check before calling for service.
●
Controls are not properly set or wrong control is set for the module or element
you are using.
●
Entire module is not
in properly.
●
If any module fails to heat—switch the module to the other side of cooktop.
If it operates on that side, then switch maybe at fault. If it does not heat,
indications are that there is a malfunctioning component in the module.
●
Elements are not plugged in solidly.
Reflector pans are not set securely in the range top.
●
Element controls are not properly set or the wrong element control knob set
for the element you are
●
Heating Unit is not plugged in solidly.
—
●
Grill or Griddle controls are not properly set.
●
To use entire surface of grill or griddle, it is necessary to turn on front and
rear module controls on the side of the cooktop you are using.
●
Griddle was not pre-seasoned before first use.
●
Heat setting is too high.
●
Coating of griddle has been damaged by use of sharp instruments or abrasive
cleaners.
●
Accumulated grease in reflector pan or food soils on grate are causing
excess smoke.
●
Fats not trimmed from meats prior to cooking.
●
Some smoke and odor is normal when using solid disk elements for the first
time and also after using Cello
cleaner.
●
Because solid disk elements heat by conduction, the cooktop may seem hotter
than you are used to. This is normal. Make sure flat-bottom pans are used.
●
Using the vent will help keep the cooktop cooler.
Absolutely flat pans must be used. If light can be seen between the pan bottom
and a straight edge, the solid disk elements will not operate properly.
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