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49-3000346 Rev 0

TROUBLESHOOTING TIPS

Troubleshooting Tips...

 Before you call for service

Problem

Possible Causes

What To Do

Small amount of water 

remaining in dispenser 

(on some models) at 

end of cycle

Normal dispenser 

operation

It is normal for a small amount of water to remain in dispenser after 

the cycle.

Short spray and 

delay after pushing 

the Start button

Lid was opened and 

closed between cycle 

selection and start

This is normal. See START-UP SEQUENCE in the 

Safety

 

Instructions

 section.

Water level seems 

low 

This is normal 

Water may not cover the top level of the clothes. This is normal for 

this high efficiency washer.

Low water flow

Water valve screens are 

stopped up

Turn off the water source and remove the water connection hoses 

from the upper back of the washer and the water faucets. Clean 

both the hose screens (if so equipped) and the screens in the 

machine using a brush or a toothpick. Reconnect the hoses and 

turn the water back on. Check to ensure there are no leaks at the 

connections.

Water siphoning out  

of washer

Drain standpipe is too 

low or hose too far into 

standpipe

The drain hose must exceed 30” height at some point between 

the washer back and the drain pipe. Use anti-siphon clip. See 

the 

Installation Instructions

.

Too many suds

Soft water

Try less detergent.

Too much detergent

Measure your detergent carefully. Use less soap if you have soft 

water, a smaller load or a lightly soiled load.

Type of detergent

Switch to High Efficiency detergent such as 

.

Water leaks

Type of detergent

Switch to High Efficiency detergent such as 

.

Using too much 

detergent in washer

Use less detergent. Use less soap if you have soft water, a smaller 

load or a lightly soiled load.

Fill hoses or drain hose 

is improperly connected

Make sure hose connections are tight at faucets and rubber 

washers are installed. Make sure end of drain hose is correctly 

inserted in and secured to drain facility.

Household drain clogged

Check household plumbing. You may need to call a plumber.

Drain hose rubs on wall

Make sure drain hose does not make contact with the wall. May 

cause excessive wear on the hose.

Constant water pressure 

to fill hoses at water 

source

Tighten hoses at the faucets. 

Check condition of the fill hoses; they should be replaced every 5 

years.

Water temperature 

seems incorrect

Cooler water 

temperatures provide 

improved energy 

efficiency

New laundry detergents have been formulated to work with cooler 

water temperatures without affecting wash performance.

Water supply is turned 

off or improperly 

connected

Turn both hot and cold faucets fully on and make sure hoses 

are connected to correct faucets. 

NOTE:

 Water valves are marked 

H

” and “

C

”.

Water valve screens are 

stopped up

Turn off the water source and remove the water connection hoses 

from the upper back of the washer and the water faucets. Clean 

both the hose screens (if so equipped) and the screens in the 

machine using a brush or a toothpick. Reconnect the hoses and 

turn the water back on. Check to ensure there are no leaks at the 

connections.

Cool/Cold Water when 

selecting Hot

This is normal. The washer senses water temperature (on some 

models) and optimizes for best results. Cold water is added 

periodically when hot is selected.

House water heater is 

not set properly

Make sure house water heater is delivering water at 

120°F–140°F (48°C–60°C).

Water pumped 

out before cycle is 

complete

Water was left in unit for 

24 hours with lid closed or 

15 minutes with lid open

Previous cycle has been cancelled. Close lid, select new cycle, 

and start machine.

Water won’t drain

Drain hose is kinked or 

improperly connected

Straighten drain hose and make sure washer is not sitting on it. 

Top of drain outlet should be less than 8 ft (2.44 m) above floor.

Washer spins 

and pauses at the 

beginning of cycles

This is normal

The washer is sensing the load.

Содержание GTW685

Страница 1: ...IMITED WARRANTY 29 CONSUMER SUPPORT 30 OWNER S MANUAL INSTALLATION INSTRUCTIONS Write the model and serial numbers here Model _________________ Serial _________________ You can find them under the lid...

Страница 2: ...s into every GE Appliances product and we think you will too Among other things registration of your appliance ensures that we can deliver important product information and warranty details when you n...

Страница 3: ...49 3000346 Rev 0 3 WELCOME Notes...

Страница 4: ...rvision of children is necessary when this appliance is used near children Before the washer is removed from service or discarded remove the door or lid Failure to follow these instructions may result...

Страница 5: ...failures and water damage Consider recycling options for your appliance packaging material PARTS AND ACCESSORIES Order on line at GEApplianceparts com today 24 hours a day or by phone at 800 626 2002...

Страница 6: ...the load after adding clothes We recommend the use of High Efficiency detergents such as in your energy efficient washer Step 2 Step 3 Step 4 Step 1 Close lid NOTE Unit will not start with lid open if...

Страница 7: ...00346 Rev 0 7 USING THE WASHER Getting started Throughout this manual features and appearance may vary from your model Lid Lock Spin Stop E C A B G I J I H H I F Lid Lock Spin Stop E C A B G I J I H H...

Страница 8: ...rwards the estimated end of cycle time is displayed H2O SUPPLYCan not sense water level valves possibly turned off LId Cycle stopped because lid is open Close the lid SEnSIng Sensing load size and typ...

Страница 9: ...ute period you can begin your cycle again If you try to bypass the lock out period by unplugging the washer the 4 minute timer will start over again If the problem persists call GE Appliances at 800 G...

Страница 10: ...h Extra Rinse Cycle designed for care of medium to lightly soiled active wear athletic wear and technical fabrics Incorporates a dual stage wash period with soak to effectively treat body soils and od...

Страница 11: ...and soak periods combined with extended wash periods to effectively clean heavily to medium soiled sturdy fabrics Water resistant bedding and bulky items such as large coats mattress pads and bath mat...

Страница 12: ...Using the amounts appropriate for a large heavily soiled load in a top load washer follow the detergent and the Oxi product label instructions For the Sanitize With Oxi cycle only add the clothes firs...

Страница 13: ...e settings to default Stain Removal Guide Category Recommended Temperatures Treatment Wash Stain For best results before placing in washer Blood Cold Cool Blood Sweat Body Fluids Urine Rinse in cold w...

Страница 14: ...tting to maximize performance Delay Wash Delay When the Delay Wash button is repeatedly pressed the delay time is set from 1 01H to 9 09H hours and back to clear 00H hours If you press and hold the De...

Страница 15: ...ry default settings for the cycle when the My Cycle is active button light on press and hold the My Cycle button for 3 seconds The factory defaults will load for the selected cycle and the My Cycle li...

Страница 16: ...time in the wash cycle For optimal performance especially when selecting cooler temperature and in cold weather climates place powdered HE detergent directly in the wash basket before adding clothes...

Страница 17: ...49 3000346 Rev 0 17 NOTES Notes...

Страница 18: ...to open the lid Lift the lid and submerge additional items around the outside of the basket Close the lid and press Start to resume Adjust load size selection and or use Deep Fill option if necessary...

Страница 19: ...cycle should be performed at a minimum once per month This cycle will use more water in addition to bleach to control the rate at which soils and detergents may accumulate in your washer NOTE Read the...

Страница 20: ...leaning Models have a large dispenser drawer with compartments for both detergent and softener Periodically inspect all water inlet hoses for water leaks wear cuts corrosion and bulges Replace all hos...

Страница 21: ...tension For discharge heights from 60 96 NOTE We strongly recommend the use of new water supply hoses Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures...

Страница 22: ...cable tie and drain hose clip drain hose and Owner s Reference Guide from tub NOTE Leave foam shipping material inside tub opening to hold tub in place during the rest of installation 1 UNPACKING THE...

Страница 23: ...connection labeled H at top rear of washer Hand tighten and use pliers to tighten hoses between 1 8 and 1 4 turn beyond hand tight If not installed install rubber washer in one end of cold water hose...

Страница 24: ...und the drain hose A snug fit can also cause a siphoning action NOTE Placing the drain hose too far down the drain pipe can cause a siphoning action No more than 5 of hose should be in the drain pipe...

Страница 25: ...at is properly installed and grounded in accordance with all local codes and ordinances Improper connection of the equipment grounding conductor can result in a risk of electrical shock Check with a q...

Страница 26: ...are installed Make sure end of drain hose is correctly inserted in and secured to drain facility Household drain clogged Check household plumbing You may need to call a plumber Drain hose rubs on wal...

Страница 27: ...ensers They should only be added directly to the wash basket following the manufacturer s directions Unexplained time and or settings changes Changing options on some models This is normal Several opt...

Страница 28: ...drive system will engage at the start of agitate and disengage when agitate is complete This occurs multiple times during the wash Back and forth swoosh Electric motor reversing direction This sound...

Страница 29: ...Alaska the limited warranty excludes the cost of shipping or service calls to your home Some states do not allow the exclusion or limitation of incidental or consequential damages This limited warrant...

Страница 30: ...lable while your warranty is still in effect You can purchase it on line anytime GE Appliances Services will still be there after your warranty expires GEAppliances com extended warranty or call 800 6...

Страница 31: ...CCIONES DE SEGURIDAD 4 USAR LA LAVADORA Puesta en Marcha 6 Carga 18 Comunicaci n del Electrodom stico 19 CUIDADO Y LIMPIEZA 19 INSTRUCCIONES DE INSTALACI N 21 CONSEJOS PARA LA SOLUCI N DE PROBLEMAS 26...

Страница 32: ...y creemos que usted tambi n Entre otras cosas el registro de su electrodom stico asegura que podamos entregarle informaci n importante del producto y detalles de la garant a cuando los necesite Regis...

Страница 33: ...49 3000346 Rev 0 3 BIENVENIDO Notas...

Страница 34: ...fuera de servicio o de deshacerse de sta quite la puerta o la tapa Si no se siguen estas instrucciones se podr producir la muerte o lesiones personales NO introduzca las manos en el electrodom stico...

Страница 35: ...cada 5 a os para reducir el riesgo de fallas en las mangueras y da os provocados por el agua Tenga en cuenta las opciones de reciclaje del material de embalaje de su electrodom stico SECUENCIA DE INIC...

Страница 36: ...mendamos el uso de detergentes de Alta Eficiencia tales como en su lavadora de energ a eficiente Cierre la tapa NOTA La unidad no arrancar con la tapa abierta si se selecciona Precise Fill Llenado Pre...

Страница 37: ...USAR LA LAVADORA Puesta en Marcha Es posible que las funciones y apariencias var en con relaci n a su modelo a lo largo del manual Lid Lock Spin Stop E C A B G I J I H H I F Lid Lock Spin Stop E C A...

Страница 38: ...ena velocidad Si se observa que la carga es m s h medo de lo normal al fin del ciclo redistribuye la carga de manera uniforme en el tambor de lavado y ejecute un ciclo de Drain Spin Drenaje y Giro C L...

Страница 39: ...i intenta eludir el per odo de bloqueo desenchufando la lavadora el temporizador de 4 PLQXWRV VH LQLFLDUi GH QXHYR 6L HO SUREOHPD SHUVLVWH OODPH DO SDUD HO VHUYLFLR Lid Tapa Lid Tapa se mostrar en la...

Страница 40: ...al Ciclo dise ado para el cuidado de la tela de ropa informal deportiva y de uso t cnico con un nivel de suciedad entre medio y leve Incorpora un per odo de lavado en dos etapas con un per odo de remo...

Страница 41: ...binados con per odos prolongados de lavado para limpiar con eficacia en gran medida al medio sucio telas resistentes Resistente al agua ropa de cama y art culos voluminosos tales como grandes abrigos...

Страница 42: ...uadas para una carga grande y muy sucia en lavadoras de carga superior siga las instrucciones de las etiquetas del detergente y del producto de Oxi Para el ciclo Sanitize With Oxi Desinfectar con Oxi...

Страница 43: ...a Temperaturas Recomendadas Tratamiento Lavado Mancha Para obtener mejores resultados antes de colocar la ropa en la lavadora Sangre Fresca Fr a Sangre Sudor Fluidos Corporales Orina Enjuague en agua...

Страница 44: ...Lavado Retrasado Al presionar de forma repetida el bot n Delay Wash DYDGR 5HWUDVDGR HO WLHPSR GH UHWUDVR VH FRQILJXUD GH D KRUDV YXHOYH D FHUR 6L VH PDQWLHQH SUHVLRQDGR HO ERWyQ Delay Wash Lavado Retr...

Страница 45: ...ncendido mantenga presionado este bot n durante 3 segundos Las configuraciones de f brica por omisi n se cargar n para el ciclo seleccionado y la luz de My Cycle Mi Ciclo se apagar Las configuraciones...

Страница 46: ...ciclo de lavado Para un rendimiento ptimo especialmente al seleccionar una temperatura m s fr a y en climas fr os coloque detergente HE en polvo directamente en la canasta de lavado antes de agregar l...

Страница 47: ...49 3000346 Rev 0 17 NOTAS Notas...

Страница 48: ...y sumerja prendas adicionales alrededor de la parte externa de la canasta Cierre la tapa y presione Start Iniciar para reanudar el lavado Ajuste la selecci n del tama o de la carga y o use la opci n D...

Страница 49: ...imado del ciclo No interrumpa el ciclo Basket Clean puede interrumpirse presionando el bot n Start Pause inicio pausa entre ciclos Un corte de energ a en el hogar tambi n puede interrumpir el ciclo Cu...

Страница 50: ...Mangueras de suministro de aguas Desplazamiento y almacenamiento Vacaciones prolongadas De forma peri dica inspeccione que no haya p rdidas de agua desgastes cortes corrosi n ni bultos en todas las m...

Страница 51: ...sorios Solic telos on line hoy mismo a GEApplianceparts com ODV KRUDV GHO GtD R SRU WHOpIRQR DO HQ horario normal de trabajo N mero de Pieza Accesorio 30 Mangueras de goma de suministro de agua de 4 p...

Страница 52: ...drenaje y gu a de referencia propietario del envase NOTA Deje el material de embalaje de gomaespuma F dentro del envase para sostener el mismo en su lugar durante el resto de la instalaci n 1 DESEMBA...

Страница 53: ...de vuelta m s con una pinza Ajuste manualmente y use una pinza para ajustar las mangueras entre 1 8 y 1 4 de giro luego del ajuste manual Si no esta presente instale la arandela de caucho en un extrem...

Страница 54: ...efecto de sif n NOTA Colocar la manguera de drenaje muy debajo de la tuber a de drenaje puede provocar un efecto de sif n No debe haber m s de 5 pulgadas de manguera en la tuber a de drenaje Debe habe...

Страница 55: ...t accesible cuando la lavadora est en una posici n instalada Si hay un recept culo de 2 clavijas es responsabilidad del propietario solicitar a un electricista matriculado que reemplace el mismo por u...

Страница 56: ...extremo de la manguera de desag e est insertado como corresponde y bien seguro al desag e Desag e de la casa est tapado Examine la tuber a de la casa Tendr que llamar al fontanero La manguera de desa...

Страница 57: ...r usados en el dispensador S lo se deber an agregar directamente a la canasta de la lavadora siguiendo las instrucciones del fabricante Cambios sin explicaci n en el tiempo y o la configuraci n Opcion...

Страница 58: ...Clic El mecanismo de conmutaci n est enganchado o suelto El sistema de transmisi n se engancha al inicio de la agitaci n y se suelta cuando sta se completa Esto ocurre varias veces durante el lavado S...

Страница 59: ...y los costos de servicio para reemplazar la pieza defectuosa Diez a os Desde la fecha de compra original El motor si falla debido a un defecto de fabricaci n o de mano de obra Durante estos nueve a o...

Страница 60: ...mientras su garant a a n est vigente La puede adquirir en cualquier momento a trav s de Internet Los servicios de GE Appliances a n estar n all cuando su garant a caduque GEAppliances com extended war...

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