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49-3000346 Rev 0

TROUBLESHOOTING TIPS

Troubleshooting Tips...

 Before you call for service

Problem

Possible Causes

What To Do

Clothes too wet

No spin selected

Select a spin option.

Incorrect cycle selected

Make sure the cycle selected matches the load you are washing. 

Some fabrics will feel wetter when rinsed with cold water.

Wash load out of balance

Redistribute load in washer and run through 

Drain & Spin

 cycle.

Blinking Spin light 

or Spin light on at 

end of cycle

Out of balance 

condition has been 

detected

Allow cycle to continue and finish. 

If load is wet at the end of the cycle, even out load and run a 

Drain & Spin

 cycle.

Pilling

Result of normal wear on 

poly-cotton blends and 

fuzzy fabrics

While this is not caused by the washer, you can slow the pilling 

process by washing garments inside out.

Snags, holes, tears, 

rips or excessive 

wear

Pins, snaps, hooks, 

sharp buttons, belt 

buckles, zippers and 

sharp objects left in 

pockets

Fasten snaps, hooks, buttons and zippers. 

Remove loose items like pins, objects in pockets and sharp 

buttons. 

Turn knits (which snag easily) inside out.

Undiluted chlorine 

bleach

Check bleach package instructions for proper amount. 

Never add undiluted bleach to wash or allow clothes to come in 

contact with undiluted bleach.

Chemicals like hair 

bleach or dye, permanent 

wave solution

Rinse items that may have chemicals on them before washing.  

Use 

Speed Wash

 cycle with 

Extra Rinse

 option.

Wrinkling

Incorrect wash and dry 

cycles

Match Cycle selection to the type of fabric you are washing 

(especially for easy care loads).

Improper sorting

Avoid mixing heavy items (like jeans) with light items (like blouses).  

Try a fabric softener.

Overloading

Loosely load clothes in the washer basket. 

Repeated washing in 

water that is too hot

Wash in warm or cold water.

Sounds

Possible Causes

Reason

“Clicking”

Shifter mechanism is 

engaging or disengaging

The drive system will engage at the start of agitate and disengage 

when agitate is complete. This occurs multiple times during the 

wash.

Back and forth 

“swoosh”

Electric motor reversing 

direction

This sound is the motor rotating back and forth to clean your 

laundry.

“Clicking” behind 

Control during fill

Automatic Temperature 

Control Valve

Two valves mix cold and hot water. The “clicking” is when either 

valve turns on or off to raise or lower the fill water temperature.

Water flow changes 

during fill

Automatic Temperature 

Control Valve

Two valves mix cold and hot water. The “clicking” is when either 

valve turns on or off to raise or lower the fill water temperature.

Motor sounds during 

spin

Motor ramping up/down 

during spin cycle

The motor will speed up incrementally during the spin cycle.  

When spin is complete, it will coast until it stops.

“Humming”

Water drain pump

The drain pump will make a humming sound when pumping out 

water after agitation stops and continue until spin is complete.

Drive motor

The drive motor will make a “humming” sound during the wash and 

spin phases of the cycle.

“Gurgling”

Water drain pump

When the pump starts drawing in air, It starts to gurgle. The washer 

should then begin spinning and the sound will continue until it is 

done spinning.

Water “swishing”

Washing process

Water swishing while the unit is agitating is normal, especially with 

smaller loads.

Washer rocking/

moving

Washer leveling legs 

uneven

To level the washer, adjust the leveling legs by rotating the 

individual leg in the proper direction for up or down.

“Squeaking” sound

Washer not level and 

rubbing on cabinet 

To level the washer, adjust the leveling legs by rotating the 

individual leg in the proper direction for up or down.

Washer sounds that may be different from your prior washer:

Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds 
are all part of the normal wash cycle.
To listen and watch videos of normal washer operation, please go to  
http://products.geappliances.com/appliance/gea-support-search-content?contentid=23061  
or scan the QR code

Содержание GTW685

Страница 1: ...IMITED WARRANTY 29 CONSUMER SUPPORT 30 OWNER S MANUAL INSTALLATION INSTRUCTIONS Write the model and serial numbers here Model _________________ Serial _________________ You can find them under the lid...

Страница 2: ...s into every GE Appliances product and we think you will too Among other things registration of your appliance ensures that we can deliver important product information and warranty details when you n...

Страница 3: ...49 3000346 Rev 0 3 WELCOME Notes...

Страница 4: ...rvision of children is necessary when this appliance is used near children Before the washer is removed from service or discarded remove the door or lid Failure to follow these instructions may result...

Страница 5: ...failures and water damage Consider recycling options for your appliance packaging material PARTS AND ACCESSORIES Order on line at GEApplianceparts com today 24 hours a day or by phone at 800 626 2002...

Страница 6: ...the load after adding clothes We recommend the use of High Efficiency detergents such as in your energy efficient washer Step 2 Step 3 Step 4 Step 1 Close lid NOTE Unit will not start with lid open if...

Страница 7: ...00346 Rev 0 7 USING THE WASHER Getting started Throughout this manual features and appearance may vary from your model Lid Lock Spin Stop E C A B G I J I H H I F Lid Lock Spin Stop E C A B G I J I H H...

Страница 8: ...rwards the estimated end of cycle time is displayed H2O SUPPLYCan not sense water level valves possibly turned off LId Cycle stopped because lid is open Close the lid SEnSIng Sensing load size and typ...

Страница 9: ...ute period you can begin your cycle again If you try to bypass the lock out period by unplugging the washer the 4 minute timer will start over again If the problem persists call GE Appliances at 800 G...

Страница 10: ...h Extra Rinse Cycle designed for care of medium to lightly soiled active wear athletic wear and technical fabrics Incorporates a dual stage wash period with soak to effectively treat body soils and od...

Страница 11: ...and soak periods combined with extended wash periods to effectively clean heavily to medium soiled sturdy fabrics Water resistant bedding and bulky items such as large coats mattress pads and bath mat...

Страница 12: ...Using the amounts appropriate for a large heavily soiled load in a top load washer follow the detergent and the Oxi product label instructions For the Sanitize With Oxi cycle only add the clothes firs...

Страница 13: ...e settings to default Stain Removal Guide Category Recommended Temperatures Treatment Wash Stain For best results before placing in washer Blood Cold Cool Blood Sweat Body Fluids Urine Rinse in cold w...

Страница 14: ...tting to maximize performance Delay Wash Delay When the Delay Wash button is repeatedly pressed the delay time is set from 1 01H to 9 09H hours and back to clear 00H hours If you press and hold the De...

Страница 15: ...ry default settings for the cycle when the My Cycle is active button light on press and hold the My Cycle button for 3 seconds The factory defaults will load for the selected cycle and the My Cycle li...

Страница 16: ...time in the wash cycle For optimal performance especially when selecting cooler temperature and in cold weather climates place powdered HE detergent directly in the wash basket before adding clothes...

Страница 17: ...49 3000346 Rev 0 17 NOTES Notes...

Страница 18: ...to open the lid Lift the lid and submerge additional items around the outside of the basket Close the lid and press Start to resume Adjust load size selection and or use Deep Fill option if necessary...

Страница 19: ...cycle should be performed at a minimum once per month This cycle will use more water in addition to bleach to control the rate at which soils and detergents may accumulate in your washer NOTE Read the...

Страница 20: ...leaning Models have a large dispenser drawer with compartments for both detergent and softener Periodically inspect all water inlet hoses for water leaks wear cuts corrosion and bulges Replace all hos...

Страница 21: ...tension For discharge heights from 60 96 NOTE We strongly recommend the use of new water supply hoses Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures...

Страница 22: ...cable tie and drain hose clip drain hose and Owner s Reference Guide from tub NOTE Leave foam shipping material inside tub opening to hold tub in place during the rest of installation 1 UNPACKING THE...

Страница 23: ...connection labeled H at top rear of washer Hand tighten and use pliers to tighten hoses between 1 8 and 1 4 turn beyond hand tight If not installed install rubber washer in one end of cold water hose...

Страница 24: ...und the drain hose A snug fit can also cause a siphoning action NOTE Placing the drain hose too far down the drain pipe can cause a siphoning action No more than 5 of hose should be in the drain pipe...

Страница 25: ...at is properly installed and grounded in accordance with all local codes and ordinances Improper connection of the equipment grounding conductor can result in a risk of electrical shock Check with a q...

Страница 26: ...are installed Make sure end of drain hose is correctly inserted in and secured to drain facility Household drain clogged Check household plumbing You may need to call a plumber Drain hose rubs on wal...

Страница 27: ...ensers They should only be added directly to the wash basket following the manufacturer s directions Unexplained time and or settings changes Changing options on some models This is normal Several opt...

Страница 28: ...drive system will engage at the start of agitate and disengage when agitate is complete This occurs multiple times during the wash Back and forth swoosh Electric motor reversing direction This sound...

Страница 29: ...Alaska the limited warranty excludes the cost of shipping or service calls to your home Some states do not allow the exclusion or limitation of incidental or consequential damages This limited warrant...

Страница 30: ...lable while your warranty is still in effect You can purchase it on line anytime GE Appliances Services will still be there after your warranty expires GEAppliances com extended warranty or call 800 6...

Страница 31: ...CCIONES DE SEGURIDAD 4 USAR LA LAVADORA Puesta en Marcha 6 Carga 18 Comunicaci n del Electrodom stico 19 CUIDADO Y LIMPIEZA 19 INSTRUCCIONES DE INSTALACI N 21 CONSEJOS PARA LA SOLUCI N DE PROBLEMAS 26...

Страница 32: ...y creemos que usted tambi n Entre otras cosas el registro de su electrodom stico asegura que podamos entregarle informaci n importante del producto y detalles de la garant a cuando los necesite Regis...

Страница 33: ...49 3000346 Rev 0 3 BIENVENIDO Notas...

Страница 34: ...fuera de servicio o de deshacerse de sta quite la puerta o la tapa Si no se siguen estas instrucciones se podr producir la muerte o lesiones personales NO introduzca las manos en el electrodom stico...

Страница 35: ...cada 5 a os para reducir el riesgo de fallas en las mangueras y da os provocados por el agua Tenga en cuenta las opciones de reciclaje del material de embalaje de su electrodom stico SECUENCIA DE INIC...

Страница 36: ...mendamos el uso de detergentes de Alta Eficiencia tales como en su lavadora de energ a eficiente Cierre la tapa NOTA La unidad no arrancar con la tapa abierta si se selecciona Precise Fill Llenado Pre...

Страница 37: ...USAR LA LAVADORA Puesta en Marcha Es posible que las funciones y apariencias var en con relaci n a su modelo a lo largo del manual Lid Lock Spin Stop E C A B G I J I H H I F Lid Lock Spin Stop E C A...

Страница 38: ...ena velocidad Si se observa que la carga es m s h medo de lo normal al fin del ciclo redistribuye la carga de manera uniforme en el tambor de lavado y ejecute un ciclo de Drain Spin Drenaje y Giro C L...

Страница 39: ...i intenta eludir el per odo de bloqueo desenchufando la lavadora el temporizador de 4 PLQXWRV VH LQLFLDUi GH QXHYR 6L HO SUREOHPD SHUVLVWH OODPH DO SDUD HO VHUYLFLR Lid Tapa Lid Tapa se mostrar en la...

Страница 40: ...al Ciclo dise ado para el cuidado de la tela de ropa informal deportiva y de uso t cnico con un nivel de suciedad entre medio y leve Incorpora un per odo de lavado en dos etapas con un per odo de remo...

Страница 41: ...binados con per odos prolongados de lavado para limpiar con eficacia en gran medida al medio sucio telas resistentes Resistente al agua ropa de cama y art culos voluminosos tales como grandes abrigos...

Страница 42: ...uadas para una carga grande y muy sucia en lavadoras de carga superior siga las instrucciones de las etiquetas del detergente y del producto de Oxi Para el ciclo Sanitize With Oxi Desinfectar con Oxi...

Страница 43: ...a Temperaturas Recomendadas Tratamiento Lavado Mancha Para obtener mejores resultados antes de colocar la ropa en la lavadora Sangre Fresca Fr a Sangre Sudor Fluidos Corporales Orina Enjuague en agua...

Страница 44: ...Lavado Retrasado Al presionar de forma repetida el bot n Delay Wash DYDGR 5HWUDVDGR HO WLHPSR GH UHWUDVR VH FRQILJXUD GH D KRUDV YXHOYH D FHUR 6L VH PDQWLHQH SUHVLRQDGR HO ERWyQ Delay Wash Lavado Retr...

Страница 45: ...ncendido mantenga presionado este bot n durante 3 segundos Las configuraciones de f brica por omisi n se cargar n para el ciclo seleccionado y la luz de My Cycle Mi Ciclo se apagar Las configuraciones...

Страница 46: ...ciclo de lavado Para un rendimiento ptimo especialmente al seleccionar una temperatura m s fr a y en climas fr os coloque detergente HE en polvo directamente en la canasta de lavado antes de agregar l...

Страница 47: ...49 3000346 Rev 0 17 NOTAS Notas...

Страница 48: ...y sumerja prendas adicionales alrededor de la parte externa de la canasta Cierre la tapa y presione Start Iniciar para reanudar el lavado Ajuste la selecci n del tama o de la carga y o use la opci n D...

Страница 49: ...imado del ciclo No interrumpa el ciclo Basket Clean puede interrumpirse presionando el bot n Start Pause inicio pausa entre ciclos Un corte de energ a en el hogar tambi n puede interrumpir el ciclo Cu...

Страница 50: ...Mangueras de suministro de aguas Desplazamiento y almacenamiento Vacaciones prolongadas De forma peri dica inspeccione que no haya p rdidas de agua desgastes cortes corrosi n ni bultos en todas las m...

Страница 51: ...sorios Solic telos on line hoy mismo a GEApplianceparts com ODV KRUDV GHO GtD R SRU WHOpIRQR DO HQ horario normal de trabajo N mero de Pieza Accesorio 30 Mangueras de goma de suministro de agua de 4 p...

Страница 52: ...drenaje y gu a de referencia propietario del envase NOTA Deje el material de embalaje de gomaespuma F dentro del envase para sostener el mismo en su lugar durante el resto de la instalaci n 1 DESEMBA...

Страница 53: ...de vuelta m s con una pinza Ajuste manualmente y use una pinza para ajustar las mangueras entre 1 8 y 1 4 de giro luego del ajuste manual Si no esta presente instale la arandela de caucho en un extrem...

Страница 54: ...efecto de sif n NOTA Colocar la manguera de drenaje muy debajo de la tuber a de drenaje puede provocar un efecto de sif n No debe haber m s de 5 pulgadas de manguera en la tuber a de drenaje Debe habe...

Страница 55: ...t accesible cuando la lavadora est en una posici n instalada Si hay un recept culo de 2 clavijas es responsabilidad del propietario solicitar a un electricista matriculado que reemplace el mismo por u...

Страница 56: ...extremo de la manguera de desag e est insertado como corresponde y bien seguro al desag e Desag e de la casa est tapado Examine la tuber a de la casa Tendr que llamar al fontanero La manguera de desa...

Страница 57: ...r usados en el dispensador S lo se deber an agregar directamente a la canasta de la lavadora siguiendo las instrucciones del fabricante Cambios sin explicaci n en el tiempo y o la configuraci n Opcion...

Страница 58: ...Clic El mecanismo de conmutaci n est enganchado o suelto El sistema de transmisi n se engancha al inicio de la agitaci n y se suelta cuando sta se completa Esto ocurre varias veces durante el lavado S...

Страница 59: ...y los costos de servicio para reemplazar la pieza defectuosa Diez a os Desde la fecha de compra original El motor si falla debido a un defecto de fabricaci n o de mano de obra Durante estos nueve a o...

Страница 60: ...mientras su garant a a n est vigente La puede adquirir en cualquier momento a trav s de Internet Los servicios de GE Appliances a n estar n all cuando su garant a caduque GEAppliances com extended war...

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