Before you call for service…
16
Problem
Possible Causes
What To Do
Small amount of water
Inadequate load size for steam
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Steam Dewrinkle
cycle, manually reduce
on floor in front of dryer
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time. If using the
Steam Refresh
cycle, add more
condenses inside cabinet and
garments
to
the
load.
leaks out
Water on floor in back
Loose water hose connection to
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of dryer
valve
Hose missing rubber washer at
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connection with valve
Water drips from door
Steam condenses on inner door
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when opened after
a Steam Cycle
Cannot see steam at
Steam released at different
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beginning of cycle
time in cycle
Cannot see steam at any
The steam nozzle might be
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800.GE.CARES
to order nozzle replacement kit
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time during the cycle
clogged with debris from your
or to request a service technician to replace this for you.
water supply
Garments still wrinkled
Too many garments
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after steam cycle
Garments are wet after
Lint filter not clean
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Steam cycle
Load is children/infant garments
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Steam Refresh
cycle.
No numbers displayed
Dryer is continuously
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during cycle, only lights
monitoring the amount of
moisture in the load, the dryer will display the dry time
moisture in the clothes
remaining.
Time Remaining
The estimated time may change
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jumped to a
when a smaller load than usual
lower number
is drying
Dryer is running but
The Extended Tumble option/
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Extended Tumble
option/
Steam Refresh
00 is displayed in
Steam Refresh cycle was chosen
cycle, the time remaining is not displayed. The extended
Time Remaining
tumble option lasts approximately 60 minutes.
Clothes are still wet
The door was opened mid-cycle.
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and dryer shuts off
The load was then removed from
is put in.
after a short time
the dryer and a new load put in
without selecting a new cycle
Small load
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Speed Dry
or
Timed Dry
.
Load was already dry except
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Speed Dry
or
Timed Dry
to dry damp collars
for collars and waistbands
and waistbands. In the future, when drying a load with
collars and waistbands, choose
More Dry
.
Dryer is not level
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as necessary until even.
Dryer turns off
Very small load (such as one item)
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Timed Dry
cycle option, select the desired dry time.
is not activating the dry sensor
