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Diagnostics and Service Information
Problem
Possible Causes
What to Do
Burner fl ames are
very large, yellow, or
yellow-tipped
Incorrect gas being used.
The combustion quality of
burner fl ames needs to be
determined visually.
• Check for correct gas supply.
• Use the illustrations below to determine if the
burner fl ames are normal. If the burner fl ames
look like A, check for dirty burners and orifi ces.
Clean or replace. Normal burner fl ames should
look like B or C, depending on the type of gas you
use. With LP gas, some yellow tipping on outer
cones is normal.
Regulator malfunction.
• Check output gas supply.
Burners do not light
Plug on cooktop is not
completely inserted in the
electrical outlet.
• Make sure electrical plug is plugged into a live,
properly grounded outlet.
Gas supply is not connect-
ed or turned ON.
• See the Installation Instructions that came with
the cooktop.
A fuse may be blown or a
circuit breaker tripped.
• Replace the fuse or reset the circuit breaker.
Burner parts not replaced
correctly.
• Make sure pins in the burner head are properly
located in the burner base holes.
Holes or slits in burners
clogged.
• Clean or replace as necessary. Make sure all
components are dry before reassembly.
Liquid in burner base due
to spillage.
• Remove burner ring to check. Clean and dry thor-
oughly before reassembly.
Orifi ces plugged or dirty.
• Clean or replace as necessary.
Igniter switch defective.
• Replace igniter switches.
Igniter wire defective.
• Connect igniter wire.
Spark module defective.
• Replace spark module.
Burner control knob
will not turn
Knob is in the OFF position. • The knob must be pushed in before it can be
turned; it can only be turned in a counterclock-
wise direction.
Ticking sound of spark
igniter persists after
burner lights
Improper fl ame sensing.
• Check for wrong igniter wiring.
• Replace the igniter.
Ticking sound persists
after burner is turned
OFF
Be sure the knob is in the
OFF position.
• Remove knob and check the bottom of knob for
buildup of soil. If ticking persists, replace igniter
switches.
A–Yellow fl ames:
Call for service
B–Yellow tips on
outer cones:
Normal for LP gas
C–Soft blue fl ames:
Normal for natural gas
Содержание Appliances C2S985
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