Gathering Trouble Data
LOGIQ C9 Series – Basic Service Manual
7-3
5482298-100 English Rev. 5
Gathering Trouble Data
Overview
There may be a time when it would be advantageous to capture
trouble images and system data (logs) for acquisition to be sent
back to the manufacturer for analysis. There are different
options to acquire this data that would give different results
Collect Vital System Information
The following information is necessary in order to properly
analyze data or images being reported as a malfunction or being
returned to the manufacturer:
Product Name = LOGIQ C9 Series
From the
Utility->System->About
screen:
Applications Software
• Software
Version
• Software
Part
Number
System Image Software
• Image
Date
•
Image Part Number
Содержание 5489329
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Страница 52: ...Introduction 1 28 LOGIQ C9 Series Basic Service Manual 5482298 100 English Rev 5 ...
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