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NX-592E

Installation Manual

14

Appendix A

Creating a new subscriber account

This section describes how to create a new subscriber account on the Alarm.com website. Be sure to discuss 
this section with your customer prior to the module’s final installation.

After you have created a new subscriber account and installed the module, instruct your customer to log on to 
the Alarm.com website. You will need the following items to complete the new subscriber setup procedure:

Login and temporary password included on the Alarm.com Welcome Letter.

Confirmation number sent from Alarm.com to your customer’s e-mail.

Complete list of system sensors and touchpads.

A phone number and e-mail address for Alarm.com to send notifications to.

After you have gathered the required information, log on to the following address:

https://www.alarm.com

Log on by entering the correct login name and temporary password. A New Subscriber Setup Wizard appears. 
Assist the customer in creating an address book and turning on all Alarm.com notifications.

Содержание NX-592E

Страница 1: ...NX 592E Wireless Gateway Installation Instructions ...

Страница 2: ...license terms THE ENCLOSED PROGRAM IS FURNISHED SUBJECT TO THE TERMS AND CONDITIONS OF THIS AGREEMENT RETENTION OF THE PROGRAM FOR MORE THAN 30 DAYS OPENING OF THE SEALED WRAPPER IF ANY SURROUNDING THE PROGRAM OR USE OF THE PROGRAM IN ANY MANNER WILL BE CONSIDERED ACCEPTANCE OF THE AGREEMENT TERMS IF THESE TERMS ARE NOT ACCEPTABLE RETURN THE UNUSED PROGRAM AND ANY ACCOMPANYING DOCUMENTATION TO GE ...

Страница 3: ...lication library on page 13 for instructions on accessing our online publication library Note A qualified service person complying with all applicable codes should perform all required hardware installation Conventions used in this document The following conventions are used in this document Safety terms and symbols These terms may appear in this manual Bold Menu items and buttons Italic Emphasis ...

Страница 4: ... The modem for the NX 592E BO must be purchased separately from Alarm com Figure 1 NX 592E S NX 592E W NX 592E BO Utilizing the wireless paging network NetworX owners may also be notified of system events by e mail pager or phone The wireless module interfaces with the NetworX panel data bus and is powered by the panel or an auxiliary 12 VDC power supply Status LEDs indicate bus and paging network...

Страница 5: ...bus activity between panel and module Status LEDs Indicate communications status with two way pager network Wiring terminals Provides panel wiring connections Antenna jack Antenna connection for wireless data transceiver Bus LED Status LEDs Antenna jack Wireless data transceiver Serial number label Wiring terminals ...

Страница 6: ... account changes to the customer via e mail 6 Click Next Step Two Create Customer s Login will appear Follow the directions as stated You may click on Automatically Generate Login to have a login assigned to you 7 Click Next Step Three System Location will appear If the system is installed at the address provided at Step One Customer Information click Yes If the system is installed at an address d...

Страница 7: ...l by selecting Resend Confirmation Number in the Customer Support Options panel Programming the number of zones into the gateway This section describes how to program the number of zones into the gateway Once the account is created log on to the Alarm com Dealer website at https www alarm com dealer Click on the Customers Tab and then click on the Customer Support subtab Enter the name of the acco...

Страница 8: ...er for bus devices and hardwired sensors refer to specific panel installation instructions Tools and supplies needed Slotted and Phillips screwdrivers Drill 3 8 drive and drill bits Wire cutter stripper Four conductor 22 gauge or larger stranded wire Modem sold separately on NX 592E BO Modem antenna and mounting screws included 6 panhead screws and wall anchors four each included Locating the modu...

Страница 9: ... to the antenna jack see Figure 2 on page 3 5 Place the module backplate at the desired location ensure it is level and mark the three mounting holes and the wire access area see Figure 3 Be sure to leave at least 12 to 18 inches above the backplate for the antenna 6 Drill holes at mounting hole and wire access area locations 7 Install wall anchors and secure the module backplate to the wall with ...

Страница 10: ...r the Wireless Gateway To prevent damage to the panel or module you must remove panel AC power and disconnect the backup battery prior to changing any wire connections Table 3 Terminal descriptions Terminal descriptions POS Connect to the KP POS terminal of the NetworX panel COM Connect to the KP COM terminal of the NetworX panel DATA Connect to the KP DATA terminal of the NetworX panel KP POS KP ...

Страница 11: ... plastic holder on the module backplate see Figure 5 Figure 5 Installing a case tamper switch 2 Connect a reed switch with EOL resistor to any unused hardwire input on the panel For the EOL resistor value see the control panel installation manual 3 Press the magnet into the tabs located on the module cover Next press the magnet clip over the magnet until the clip locks into place see Figure 5 Modu...

Страница 12: ...keypads Some commands such as getting the zone names for display on the website will not work if the keypad address is not known By default the wireless gateway assumes a keypad address of 192 keypad 1 partition 1 If your LCD keypad is programmed differently press 94 installer code to check you must change the wireless gateway keypad address To change the gateway keypad address do the following 1 ...

Страница 13: ... is registered and in range The yellow ACK and green XMT LEDs indicate the module s message status The top red ERR LED indicates proper communication between the main board of the NX 592E and the wireless modem See Table 5 on page 12 for a complete list of LED condition patterns The red REG LED remains On when the module is registered and in range Off when the module is out of range and not regist...

Страница 14: ...em board Flashing with each message exchanged between the main board of the NX 592E and the wireless modem board Table 5 LED condition patterns Condition Number Red REG LED Yellow ACK LED Green XMT LED Condition 1 Off Off Off Module not powered not working 2 On Off Off Module in range first message not sent not currently sending message 3 On On Off Module in range first message sent not current se...

Страница 15: ... questions you may contact technical support during normal business hours Monday through Friday excluding holidays between 6 a m and 5 p m Pacific Time Note Be ready at the equipment before calling for technical support Online publication library Another great resource for assistance with your GE Security products is our online publication library available to all of our customers on our website T...

Страница 16: ...lowing items to complete the new subscriber setup procedure Login and temporary password included on the Alarm com Welcome Letter Confirmation number sent from Alarm com to your customer s e mail Complete list of system sensors and touchpads A phone number and e mail address for Alarm com to send notifications to After you have gathered the required information log on to the following address http...

Страница 17: ...ve Customer information on page 17 from this document with your customer The information on these pages describes security system use and limitations of the Alarm com website This information does not appear in any owner s manual or user guide ...

Страница 18: ...o way paging transceiver ReFLEX 25 for NX 592E W or ReFLEX 50 for NX 592E S Power data bus One three wire NetworX power communications data bus Indicators One module panel communication status LED Four wireless communication status LEDs Operating temperature 32 to 120 F 0 to 49 C Storage temperature 30 to 140 F 34 to 60 C Humidity 90 relative humidity non condensing Case color Belgian gray Case ma...

Страница 19: ...Alarm com website and click on the help tab in the category you have questions about Notices FCC part 15 information to the user This device complies with parts 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Changes...

Страница 20: ...NX 592E Installation Manual 18 ...

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