GCT TeleCraft TC-308, Руководство пользователя

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Table of Contents
TeleCraft Features and Capabilities ............................................................................................................. 5
Basic definitions.................................................................................................................................. 5
The Equipment .................................................................................................................................... 5
Lines, ports and expansion................................................................................................................. 5
Telephone types ................................................................................................................................. 5
FAXes, modems, door-units, etc. ....................................................................................................... 6
Caller ID .............................................................................................................................................. 6
Operator Console ............................................................................................................................... 6
Power failure....................................................................................................................................... 7
What is the Automatic Attendant? ...................................................................................................... 7
What is voice mail?............................................................................................................................. 7
Public announce ................................................................................................................................. 7
Extension Numbers and Hunt Groups .............................................................................................. 7
Extension numbers ............................................................................................................................. 7
Hands free .......................................................................................................................................... 8
Special extension: Automatic Attendants ........................................................................................... 8
Special extensions: Operator Console controls ................................................................................. 8
Special extensions: Public Announcement......................................................................................... 8
What is a hunt group?......................................................................................................................... 9
TeleCraft’s hunt groups ...................................................................................................................... 9
Hunt Group 0 ...................................................................................................................................... 9
Hunt modes ........................................................................................................................................ 9
Service Modes ..................................................................................................................................... 9
The back-up concept ........................................................................................................................ 10
Calling Features ................................................................................................................................ 10
Direct extension dial (intercom calls)................................................................................................ 10
Direct line selection........................................................................................................................... 10
Dial “9” for external line..................................................................................................................... 10
Automatic “9” Insertion...................................................................................................................... 11
Dial “8” for external line..................................................................................................................... 11
Call pick-up ....................................................................................................................................... 11
Disallow call pick up.......................................................................................................................... 11
Call hold, park................................................................................................................................... 11
Hunt hold, call queuing ..................................................................................................................... 12
Call transfers..................................................................................................................................... 12
Transfer to voice mail ....................................................................................................................... 12
Call forwarding.................................................................................................................................. 12
Hunt forwarding ................................................................................................................................ 12
Port overflow..................................................................................................................................... 12
Speed dialing .................................................................................................................................... 13
Automatic dialing, door entry ............................................................................................................ 13
Conference calls ............................................................................................................................... 13
Call recording.................................................................................................................................... 13
Barge-in ............................................................................................................................................ 13
High speed lines ............................................................................................................................... 14
Music on hold.................................................................................................................................... 14
Incoming Calls................................................................................................................................... 14
Ring all consoles............................................................................................................................... 14
Ring a hunt group ............................................................................................................................. 14
TeleCraft Telephone Systems Page 3