recent phones are caller ID compatible. Similarly, these telephones need the message-
waiting lamp to receive the message-waiting signal from TeleCraft’s voice mail unit.
These phones should have
FSK
and/or stutter dial tone message waiting capability.
TeleCraft does not impose any requirement on the telephones, except the ability to
generate touch-tone
DTMF
signals (60ms or longer) and operate at PBX voltages! Note
that if callers without touch-tone telephones call your organization, TeleCraft can connect
them directly to the operator.
FAXes, modems,
door-units, etc.
TeleCraft is compatible with answering machines, FAXes, modems, credit card readers,
door and gate openers, hands free telephones, door phones, caller ID boxes, and analog
controllers. These devices may be connected to any TeleCraft port. When you connect
high-speed modems, they should be connected to ports 6 and 7 only.
Caller ID
Caller ID allows you to identify the caller before picking up a ringing telephone. Call
waiting caller ID allows you to identify callers while you are already talking on the phone.
TeleCraft supports type I and type II caller ID but your telephone company must send the
caller ID information. The Automatic Attendants do not interfere with it.
Operator Console
TeleCraft’s Operator Console provides a visual display of line and station status. The
CO
line status bi-color
LEDs
tell you when the line is free, ringing, busy, or on hold. The
LED
changes from red to green only when you are on this line. The station
LEDs
are red and
indicate whether the extension is busy or not.
LINE STATUS
LED DISPLAY
COLOR
Available OFF
Ringing Ring
pattern
RED
On hold
Fast blinking
RED
Busy
ON RED
Busy (I am on this line)
ON GREEN
Note that the Operator Console does not have a keypad nor a handset. It complements
your existing telephone.
In addition, the console allows you to communicate with others “hands free” via its
speaker and microphone. The console is also used for public announce. All of the
consoles connected to the telephone system sound an alert after which you may
announce your message. While announcing, nobody can talk back to you.
The speaker is also used to alert you that a CO line is ringing. This feature can be
disabled at your discretion.
TeleCraft Telephone Systems
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