TeleCraft Features and
Capabilities
This manual provides a general description of TeleCraft’s features and capabilities. Refer to
the Installation and Programming manual for details.
Basic definitions
External line or “CO line”
. This is a telephone line that comes from the telephone
company.
Port, station, extension
. These terms are used interchangeably. A port is the telephone
connector in TeleCraft that can accept the telephone cord coming from your own
telephone equipment. A port can accommodate telephones, FAX machines, answering
machines, credit card readers, and any other communication equipment located in your
office.
Operator Console (DSS, BLF)
. This unit provides a visual display of line and station
status. It also allows you to communicate with others “hands free”. Note that the Operator
Console does not have a keypad nor a handset. It complements your existing telephone.
Service mode
. TeleCraft provides two service modes: the business-hours mode (also
referred to as the day-time mode), and the night mode. The night mode is also activated
during your lunch break.
The Glossary of Terms at the end of this manual defines additional useful terms.
The Equipment
Lines, ports and
expansion
TeleCraft’s smallest configuration, the
TC-308,
provides 3
CO
lines and 8 extensions. The
TC-616
comes with 6 CO lines and 16 extensions. You can upgrade the TC-308 to the
TC-616 by adding an expansion card.
Telephone types
TeleCraft operates with our multi-button display phones as well as virtually any two-wire
analog telephone. Our multi-button phones are easier to use since they have dedicated
buttons that automate your operation. More information is provided in the telephone’s
manual.
Two-wire analog phones are the common telephones that can be purchased anywhere
and are used in many offices and homes. Many of them are cordless and almost all of the
TeleCraft Telephone Systems
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