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Gateway Solo™ 2200 Multimedia Notebook
Troubleshooting
Although the Gateway Solo™ 2200 Multimedia Notebook is designed for
trouble-free performance, you may occasionally encounter minor problems.
Most of these can be fixed by thoroughly double-checking connections and
settings or by performing the procedures described below.
If the system does not respond to these solutions, see the warranty that
shipped with the system that describes several ways to request help, includ-
ing traditional Portables Technical Support and our FaxBack Service.
Start up
When the system is turned on, the hard disk makes a whirring noise, the
screen shows an image and the system LED is lit. If any of these do not
occur, check the following components and their connectors:
The CD-ROM module won’t work:
u
Make sure that the CD-ROM module is correctly seated and then restart
your notebook.
The hard disk drive won’t access:
u
Make sure that the hard disk drive is installed properly.
u
If the system has recently been subjected to an excessive amount of static
electricity or physical shock, you may need to reinstall the system files
from the Windows 95 CD.
u
The system may be attempting to boot from the floppy drive first. Go to
the Setup menus and check the
Boot sequence:
setting under the
Main
menu.
The system isn’t working from the battery (if using battery power):
u
Make sure the battery is installed properly.
u
Make sure the battery is charged.
The system isn’t working from AC power (if using AC power):
u
Make sure all connections are secure.
u
Make sure electricity is supplied to the outlet for the power cord.
u
Make sure the cables are free from cuts or damage. Replace any dam-
aged cables.
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