CHAPTER 14: Troubleshooting
230
Telephone numbers
Gateway offers a wide range of customer service,
customer care, and information services.
Automated troubleshooting system
Telephone numbers
You can access the following services through
your telephone to get answers to your questions:
Service description
How to reach
Use an automated menu system
and your telephone keypad to
find answers to common
problems.
800-846-2118
Resource
Service
description
How to reach
Answers
by
Gateway
Get tutorial
assistance for
hardware and
software issues.
This is a
fee-based
service.
Gateway
Customer
Care
Talk to a
Gateway
Customer Care
representative
about a
non-tutorial
technical
support
question. (See
“Before calling
Gateway
Customer Care”
on page 229
before calling.)
Gateway Customer
Care telephone
numbers vary by
country or region. See
the label on the bottom
of your notebook.
America
Online
Get support for
your America
Online ISP
account.
800-827-6364 (US)
888-265-4357 (Canada)
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