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Troubleshooting

S Series.book Page 53 Thursday, February 12, 2004 4:15 PM

Содержание Lifebook S7000 Series

Страница 1: ...53 5 Troubleshooting S Series book Page 53 Thursday February 12 2004 4 15 PM ...

Страница 2: ...54 L i f e B o o k S 7 0 0 0 N o t e b o o k S Series book Page 54 Thursday February 12 2004 4 15 PM ...

Страница 3: ... more detailed troubleshooting information 8 If you have tried the solutions suggested in the Trou bleshooting Table without success contact your support representative Toll free 1 800 8Fujitsu 1 800 838 5487 E mail 8fujitsu us fujitsu com Web site us fujitsu com computers Before you place the call you should have the following information ready so that the customer support represen tative can pro...

Страница 4: ... to your application and operating system documentation for help The speakers have been muted using the Volume icon in the system tray Click on the Volume icon in the tool tray on the bottom right of the screen It looks like a speaker If the Mute box is checked click on it to uncheck it DVD CD RW CD ROM Drive Problems LifeBook notebook fails to recognize DVD CD RW CD ROM s Protective sheet is stil...

Страница 5: ... Use on page 42 for more information Floppy disk is not loaded correctly Eject floppy disk check orientation and re insert See Ejecting a Disk on page 42 for more information The floppy disk drive may not be properly installed Remove and re install your floppy disk drive Security is set to protect access to floppy disk data Verify your password and security settings Hard Drive Problems You cannot ...

Страница 6: ...ee Power On Self Test Messages on page 64 for more information Modem Problems Messages about modem operation Messages about modem operation are generated by whichever modem application is in use See your application software documentation for additional information Parallel Serial and USB Device Problems You have installed a parallel port device a serial port device or a USB device Your LifeBook n...

Страница 7: ...ne the presence and condition of the batteries See Status Indicator Panel on page 11 for more information Install a charged battery or a Power adapter The primary battery is installed but is faulty Use the Status Indicator panel to verify the presence and condition of the batteries See Status Indicator Panel on page 11 for more information If a battery is indicating a short remove that battery and...

Страница 8: ...stall a Power adapter No batteries are installed Install a charged battery The batteries are improperly installed Verify that the batteries are properly connected by re installing them Your installed batteries are faulty Verify the condition of the batteries using the Status Indicator panel and replace or remove any batteries that are shorted See Status Indicator Panel on page 11 for more informat...

Страница 9: ... the BIOS setup utility or Primary Master submenu located within the Main menu to try to auto detect the internal hard drive An error message is displayed on the screen during the notebook boot sequence Power On Self Test POST has detected a problem See the Power On Self Test POST messages to determine the meaning and severity of the problem Not all messages are errors some are simply status indic...

Страница 10: ...ss any button on the keyboard or move the mouse to restore operation If that fails push the Power Suspend Resume button Check your power management settings or close your applications and go to the Power Savings menu of the setup utility to adjust the timeout values to better suit your operation needs See BIOS Setup Utility on page 29 for more information The power management time outs may be set ...

Страница 11: ...stination by pressing Fn and F10 together or check your BIOS setup and enable your external monitor See the Video Features submenu located within the Advanced Menu of the BIOS See BIOS Setup Utility on page 29 for more information Your external monitor is not properly installed Reinstall your device See External Monitor Port on page 52 for more information Your operating system soft ware is not se...

Страница 12: ...estart the system there may be a serious fault which might cause you to lose data if you continue Contact your support representative Incorrect Drive A type run SETUP Type of floppy drive A not correctly identified in Setup This means that the floppy disk drive type identified in your setup utility does not agree with the type detected by the Power On Self Test Run the setup utility to correct the...

Страница 13: ... program that changes data stored in BIOS memory Run Setup and reconfigure the system System RAM Failed at offset nnnn System memory failed at offset nnnn of in the 64k block at which the error was detected This means that there is a fault in your built in memory If you continue to operate you risk corrupting your data Contact your support representative for repairs nnnn System RAM Passed Where nn...

Страница 14: ...e Fujitsu logo appears You will enter the BIOS Setup Utility 2 Using the arrow keys go to the Boot menu 3 Arrow down to the Boot Device Priority submenu and press Enter 4 Arrow down to the CD ROM drive in the list and press the space bar or the key to move the CD ROM drive to the top of the list The system attempts to boot from the devices in the order in which they are listed 5 Press F10 then cli...

Страница 15: ...1 Boot up the system and insert the DAR CD after Windows has started The LifeBook Easy Installation screen appears 2 Select the drivers and applications you want to install from the list that is displayed 3 Click Start Follow the prompts that appear to complete installation of the selected drivers and or applications AUTOMATICALLY DOWNLOADING DRIVER UPDATES Your system has a convenient tool called...

Страница 16: ...68 L i f e B o o k S 7 0 0 0 N o t e b o o k S Series book Page 68 Thursday February 12 2004 4 15 PM ...

Страница 17: ...69 6 Care and Maintenance S Series book Page 69 Thursday February 12 2004 4 15 PM ...

Страница 18: ...70 L i f e B o o k S 7 0 0 0 N o t e b o o k S Series book Page 70 Thursday February 12 2004 4 15 PM ...

Страница 19: ...otebook for a month or longer turn your LifeBook notebook off fully charge the battery s then remove and store all Lithium ion batter ies Store your notebook and batteries separately If you store your LifeBook with a battery installed the battery will discharge and battery life will be reduced In addi tion a faulty battery might damage your LifeBook Store your Fujitsu LifeBook in a cool dry locati...

Страница 20: ...isks in extremely hot or cold locations or in locations subject to severe temperature changes Store at temperatures between 50º F 10ºC and 125ºF 52ºC Do not touch the exposed part of the disk behind the metal shutter Never use the floppy disk drive with any liquid metal or other foreign matter inside the floppy disk drive or disk Never disassemble your floppy disk drive MEDIA CARE Caring for your ...

Страница 21: ... or vibration Do not disassemble or dismantle the optical drive Use of a commercially available lens cleaner is recommended for regular maintenance of your drive PC CARDS Caring for your PC Cards PC Cards are durable but you must treat them with care The documentation supplied with your PC Card will provide specific information but you should pay attention to the following points To keep out dust ...

Страница 22: ...74 L i f e B o o k S 7 0 0 0 N o t e b o o k S Series book Page 74 Thursday February 12 2004 4 15 PM ...

Страница 23: ...75 7 Specifications S Series book Page 75 Thursday February 12 2004 4 15 PM ...

Страница 24: ...76 L i f e B o o k S 7 0 0 0 N o t e b o o k S Series book Page 76 Thursday February 12 2004 4 15 PM ...

Страница 25: ... colors External 1600 x 1200 pixel resolution 16M colors Simultaneous Video 1024 x 768 16M colors XGA SVGA and VGA compatible Video RAM Intel 855GME video graphics chip with integrated 32 bit 3D 2D gfx core with Accelerated Graphics Port AGP support Up to 64 MB shared video memory using Dynamic Video Memory Technology DVMT AUDIO Sigmatel ST9751T codec Stereo headphone jack 3 5 mm 1 Vrms or less mi...

Страница 26: ...hone jack See Audio specifications Embedded Smart Card Reader requires third party application Wireless LAN antenna with pre installed on off switch Optional Bluetooth module with antenna On the Optional Port Replicator One 6 pin mini DIN PS 2 compatible connectors for external keyboard or mouse One 25 pin D SUB connector for parallel input output devices Bi directional output only or ECP One 15 p...

Страница 27: ...s formats In addition there is file transfer software virus protection software and Power Management software The following list indicates the pre installed software associated with your system Adobe Acrobat Reader Drive Image Special Edition DISE EarthLink 5 0 BatteryAid Fujitsu HotKey Fujitsu BatteryAid LifeBook Security Application Panel Symantec Norton AntiVirus 2004 90 day free trial Netscape...

Страница 28: ...ate and configure your LifeBook Security Application Panel The Security Panel portion allows for password protection while the system is off or in Suspend mode The Security Panel utilities are found under the Start menu under Programs then under LifeBook Security Panel The Application Panel utilities are found under the Start menu Settings Control Panel then Application Panel To open the CD Player...

Страница 29: ...81 8 Glossary S Series book Page 81 Thursday February 12 2004 4 15 PM ...

Страница 30: ...82 L i f e B o o k S 7 0 0 0 N o t e b o o k S Series book Page 82 Thursday February 12 2004 4 15 PM ...

Страница 31: ...git A single piece of information which is either a one 1 or a zero 0 bps An abbreviation for bits per second Used to describe data transfer rates Boot To start up a computer and load its operating system from disk ROM or other storage media into RAM Bus An electrical circuit which passes data between the CPU and the sub assemblies inside your LifeBook notebook Byte 8 bits of parallel binary infor...

Страница 32: ...a hard housing with a shutter DMA Direct Memory Access Special circuitry for memory to memory transfers of data which do not require CPU action DMI Desktop Management Interface A standard that provides PC management applications with a common method of locally or remotely querying and configuring PC computer systems hardware and software compo nents and peripherals DNS Domain Name System A functio...

Страница 33: ...formation Center A private address is an only address in the closed network IR An abbreviation for infrared IrDA Infrared Data Association An organization which produces standards for communication using infrared as the carrier IRQ Interrupt Request An acronym for the hardware signal to the CPU that an external event has occurred which needs to be processed KB Kilobyte LAN Local Area Network An in...

Страница 34: ...a hard drive which is set aside and made to appear to the operating system as if it were a separate disk and addressed by the operating system accordingly PCI Peripheral Component Interconnect Self configuring PC local bus Designed by Intel PCI has gained wide acceptance as a standard bus design PCMCIA PCMCIA is a trademark of the Personal Computer Memory Card International Association The Persona...

Страница 35: ...ed drive attributes that are susceptible to degradation over time If a failure is likely to occur SMART makes a status report available so that the LifeBook notebook can prompt the user to back up the data on the drive Natu rally not all failures are predictable SMART predict ability is limited to those attributes which the drive can self monitor In those cases where SMART can give advance warning...

Страница 36: ...ble Wi Fi Wireless Fidelity Identifies that the product has passed the interoperability test supplied by the WECA Wireless Ethernet Compatibility Alliance which guar antees the interoperability of wireless IEEE 802 11 LAN products For more information on the Wi Fi standard go to the WECA Web site at www wirelessethernet com WLAN Wireless Local Area Network A wireless interconnection of computers a...

Страница 37: ...deter mine the number of devices that may be connected to a telephone line Excessive RENs on a telephone may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local tele phone company If this equipmen...

Страница 38: ... enregistrement Le sigle IC placé devant le numéro d enregistrement signifie que l enregistrement s est effectué conformément à une déclaration de conformité et indique que les spécifications techniques d Industrie Canada ont été respectées Il n implique pas qu Industrie Canada a approuvé le matériel Avant de connecter cet équipement à une ligne télépho nique l utilisateur doit vérifier s il est p...

Страница 39: ...ne cord using a mini mum 26 AWG wire n For continued protection against risk of fire replace only with the same type and rating fuse n Danger of explosion if Lithium clock battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Dis pose of used batteries according to the manufacturer s instruction Hg LAMP S INSIDE THIS PRODUCT CONTAIN MERCURY A...

Страница 40: ...92 L i f e B o o k S 7 0 0 0 N o t e b o o k S Series book Page 92 Thursday February 12 2004 4 15 PM ...

Страница 41: ...93 Appendix Integrated Wireless LAN User s Guide Optional device S Series book Page 93 Thursday February 12 2004 4 15 PM ...

Страница 42: ...94 L i f e B o o k S 7 0 0 0 N o t e b o o k S Series book Page 94 Thursday February 12 2004 4 15 PM ...

Страница 43: ...ny interference includinginterference that may cause undesired operation of this device FCC Interfer ence Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits aredesigned to provide reasonable protection against harmful interference in a residential installa tion This equipment generates uses and...

Страница 44: ...seto operate It uses Direct Sequence Spread Spectrum DSSS an RF modulation schemethat is resistant to noise This wireless moduleis Wi Fi compliant Themodule can communicateat a maximum data rateof 54 Mbps Themaximum communication range is approxi mately 80 feet 25 meters insidea building Please notethat therange you achievemay be shorter or longer than 80 feet dependingupon factors such as obstruc...

Страница 45: ... FOR BETTER COMMUNICATIONS This personal computer may not operate properly due to the operating environment Strictly observe the following precautions when installing the main unit of the computer For optimum wireless communications it recom mended that operation of the wireless LAN module occur within 25 meters of the Access Point Wireless range is dependent on a multitude of factors including nu...

Страница 46: ... dow will be displayed 2 Click the Wireless Networks tab 3 Click the Enable Radio box to clear it then click the OK button Wireless communications on off switching will be deactivated and the transmission of radio waves from the wireless LAN will be stopped STARTING TRANSMISSION To communicate using the wireless LAN function set the computer to a status from which it can transmit as follows Intel ...

Страница 47: ... first and then Control Panel 3 If the Control Panel is in Category view switch to Classic view by clicking Switch to Classic View under Control Panel the left frame If you are already in Classic view Switch to Category View will be displayed instead 4 Double click the Network Connections icon A list of currently installed networks will be displayed 5 Right click Wireless Network Connection in the...

Страница 48: ...s 40 bit or twenty six characters 104 bit in length Valid characters are 0 9 A F For ad hoc connection Assign the same net work key to all the personal computers to be connected For access point infrastructure connection Assign the identical network key that is pro grammed into the access point For this set ting refer to the access point manual or contact your network administrator e If using stat...

Страница 49: ...ireless Network Connection Properties window 9 Click the OK button 10 Close the Network Connection window Following this operation confirm the names of the computer and the workgroup as follows Confirming the computer and work group names 1 Click the Start button then Control Panel 2 If the Control Panel is in Category view switch to Classic view by clicking Switch to Classic View under Control Pa...

Страница 50: ...haring function follows with the work folder in drive C as an example 1 Click the Start button first and then My Com puter 2 Double click Local disk C 3 Right click the work folder or whichever folder you want to share and then click Sharing and Security in the menu displayed The Folder Name Properties window will be displayed Click Sharing if it isn t already selected 4 Click the link stating If ...

Страница 51: ...le is displayed Network Type Configured Network Type Access Point or AdHoc will be displayed Current Mode Indicates the frequency and data rate currently used by the radio Current Channel The channel number currently used by the radio Link Status Displays the current connected state of the WLAN module Encryption Type Displays the encryption type currently used by the radio IP Address Displays the ...

Страница 52: ...104 L i f e B o o k S 7 0 0 0 N o t e b o o k S Series book Page 104 Thursday February 12 2004 4 15 PM ...

Страница 53: ... click the Atheros Wireless Utility icon in the system tray in the lower right corner of your screen 2 Click Open Client Utility The Atheros Client Utility window will be displayed 3 Select the Profile Management tab 4 Click the New button The Profile Management window will appear 5 Enter the following information required to estab lish connection to the wireless LAN Profile Name Enter a name for ...

Страница 54: ...ies window will be dis played 4 Click Internet Protocol TCP IP and then click Properties The Properties window will be dis played 5 Set the IP address For ad hoc connection Select Use the following IP address then enter data in IP address and Subnet mask See page 115 for IP address setting For access point infrastructure connection Select Obtain an IP address automatically and Obtain DNS server ad...

Страница 55: ...aking the work folder within drive C as an example 1 Double click My Computer on the Desktop and then double click Local Disk C 2 Right click the work folder or whichever folder you wish to share and click Sharing in the menu displayed The Properties window will be displayed 3 Select the Sharing tab if it isn t already selected 4 Select Share this folder then enter data as required Share name Ente...

Страница 56: ... will be displayed Current Mode Indicates the frequency and data rate currently used by the radio Current Channel The channel number currently used by the radio Link Status Displays the current connected state of the WLAN module Encryption Type Displays the encryption type currently used by the radio IP Address Displays the current TCP IP address assigned to the WLAN adapter On the Current Status ...

Страница 57: ...hannels during ad hoc connection You can set channels during ad hoc connection Channel 11 is set by default When connecting to an existing ad hoc network no channel setting will be effective This setting is only effective during ad hoc connection it will be ineffective during access point connection Intel PROSet Wireless LAN 1 Click Start All Programs Intel Network Adapters Intel R PROSet The Inte...

Страница 58: ...ges Windows XP Confirming the status of the radio waves on page 103 Windows 2000 Confirming the status of the radio waves on page 108 Radio wave transmission has stopped Check if the wireless switch is turned ON Also verify Disable Radio is not checked in Network setting window Refer to Starting Transmis sion on page 98 The computer to be connected is turned off Check if the computer to be connect...

Страница 59: ...se of using TCP IP protocol you can check IP address as follows 1 Windows XP Click Start All programs Accessories Command prompt Windows 2000 Click Start button Program Accessories Command prompt 2 In Command prompt or MS DOS prompt window input IPCONFIG command as follows then press Enter key Example In case of C drive being the hard disk C ipconfig Enter Check that the IP address is correctly di...

Страница 60: ... parameters on page 99 When restricting the access of wireless LAN clients using IEEE802 1X authentication put a check mark on Enable network access control using IEEE 802 1X When using at home remove a check mark on Enable network access control using IEEE802 1X For the method of setting related with IEEE802 1X authentication refer to the access point manual Problem Possible Cause Possible Soluti...

Страница 61: ...address is a unique address within a closed network LAN Local Area Network An environment connecting computers within a rela tively small range such as the same floor and building MAC address Media Access Control Address A physical address inherent to a network card For Ethernet the top three bytes are controlled assigned as a vendor code The remaining three bytes comprise the code uniquely to avo...

Страница 62: ...AN Upon authentication the access point checks whether the same network key is set to the client If the client uses a wrong network key or the network key itself is not set authentication is unsuccessful allowing no communications with the access point SSID Security Set Identifier See Network name Subnet mask TCP IP network is controlled by being divided into multiple smaller networks subnets IP a...

Страница 63: ...P address is expressed with four values in the range between 1 and 255 Set the each computer as follows The value in paren theses is a subnet mask Example Computer A 192 168 100 2 255 255 255 0 Computer B 192 168 100 3 255 255 255 0 Computer C 192 168 100 4 255 255 255 0 Computer X 192 168 100 254 255 255 255 0 IP addressing is much more complicated than can be briefly explained in this document Y...

Страница 64: ...eros W LAN W LL4030 and Intel W LAN W M3B2915ABG Transfer rate Automatic switching IEEE 802 11a g 54 Mbps maximum data rate IEEE 802 11b 11 Mbps maximum data rate Active frequency 802 11b g 2400 2473 MHz 802 11a 4900 5850 MHz Number of channels 802 11a 8 independent channels 802 11b g 11 channels 3 non overlapping channels Security Encryption Types W EP TKIP AES W PA 1 0 compliant Encryption Keyle...

Страница 65: ...Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should beinstalled and operated with a minimum distanceof 20 centimeters between the Wireless LAN Bluetooth antenna located on thetop edgeof theLCD screen and your body Thetransmitters in this devicemust not beco located or operated in conjunction with any other an...

Страница 66: ...118 L i f e B o o k S 7 0 0 0 N o t e b o o k S Series book Page 118 Thursday February 12 2004 4 15 PM ...

Страница 67: ...etooth Device 117 Where to Find Information 117 Boot 83 Boot Sequence 29 Built in Speakers 56 C Cache Memory 83 CapsLock 12 CardBus 83 CD ROM 39 83 problems 56 Centrino 78 Clicking 15 CMOS RAM 83 Cold swap 18 Cold swapping 38 COMM Port 83 Configuration Label 10 77 Connection using Atheros Client Utility 105 Control 40 Controls and Connectors 6 Conventions Used in the Guide 1 CRT 84 Cursor 15 Curso...

Страница 68: ...eparing 42 write protect 42 Fujitsu Contact Information 1 Fujitsu Driver Update utility 67 Fujitsu LifeBook storing 71 traveling 71 Function Key F10 14 F3 14 F4 14 F6 14 F7 14 F8 14 17 F9 14 17 FN 14 H Hard Disk Drive access indicator 12 problems 57 Hard Disk Timeout 33 Headphone Jack 7 52 Hibernation Feature 33 disable enable 33 I IDE 85 Infrared Port 9 51 Internal LAN Jack 50 IrDA 51 85 IRQ 85 K...

Страница 69: ...plicator 47 attaching 48 back panel components 47 connector 10 detaching 49 front panel components 48 problems 57 POST 86 Power AC adapter 27 Auto Airline adapter 27 failure 59 indicator 11 management 32 off 33 on 29 problems 61 sources 27 Power Management 32 33 Power On Self Test 29 64 Power Suspend Resume Button 6 32 Pre Installed Software 79 Adobe Acrobat Reader 79 BatteryAid 79 Drive Image Spe...

Страница 70: ... Universal Serial Bus Ports 51 Unpacking 5 USB 51 58 problems 58 USB 2 0 Ports 8 9 V Volume control 17 W Warranty 1 WFM 88 Windows Windows 2000 Professional 1 Windows XP Home 1 Windows XP Professional 1 Windows keys 13 Application key 13 Start keys 13 Wireless LAN Ad Hoc Mode 96 Before Using the Wireless LAN 96 Broadcom Wireless LAN 96 For better communications 97 Infrastructure Mode 97 Intel PROS...

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