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51
WARRANTY BOOKLET
Financial Assurance:
Unless otherwise required by applicable law, this Plan is not insured under any reimbursement insurance policy.
Gateway Country Stores LLC, 610 Gateway Drive, North Sioux City, South Dakota 57049, is the administrator and
obligor of this Plan in all jurisdictions except Wisconsin, in which Gateway, Inc., 610 Gateway Drive, North Sioux City,
South Dakota 57049, is the administrator and obligor of this Plan. Obligations of Gateway Country Stores LLC under this
Plan are backed by the full faith and credit of Gateway, Inc.
GATEWAY WILL PROVIDE THE SERVICES ON THE TERMS DESCRIBED ABOVE AND THE TERMS IN
GATEWAY’S STANDARD TERMS OF SALE AND LIMITED WARRANTY AGREEMENT (WHICH IS SET FORTH ON
PAGE 11 OF THIS BOOKLET, AND ALSO AVAILABLE AT HTTP://WWW.GATEWAY.COM/), WHICH TOGETHER ARE
THE COMPLETE AGREEMENT BETWEEN YOU AND GATEWAY FOR THE SERVICES YOU HAVE PURCHASED.
UNLESS THIS PLAN SPECIFIES OTHERWISE OR PROVIDES TERMS INCONSISTENT WITH GATEWAY
STANDARD TERMS OF SALE AND LIMITED WARRANTY AGREEMENT, ALL THE TERMS OF GATEWAY
STANDARD TERMS OF SALE AND LIMITED WARRANTY AGREEMENT ARE INCORPORATED INTO THIS PLAN BY
REFERENCE.
Special State Laws
FOR RESIDENTS OF CONNECTICUT ONLY:
You should note that under Regulations of Connecticut State Agencies §42-260-3, Gateway and you are required to
make reasonable efforts to resolve disputes regarding this Plan. If Gateway and you cannot reach an agreement, your
may file a written complaint with the State of Connecticut Insurance Department, P.O. Box 816, Hartford, CT 06142-
0816, Attn: Consumer Affairs.
FOR RESIDENTS OF FLORIDA ONLY:
• GATEWAY, INC. D/B/A GATEWAY COMPUTERS, INC. IS THE ADMINISTRATOR AND OBLIGOR OF THIS
PLAN.
• GATEWAY, INC. D/B/A GATEWAY COMPUTERS, INC. has retained Gateway Country Stores, LLC located at 610
Gateway Drive, North Sioux City, South Dakota 57049 as its sales representative in Florida.
• If GATEWAY, INC. D/B/A GATEWAY COMPUTERS, INC. cancels within 30 days after you received this Plan,
GATEWAY, INC. D/B/A GATEWAY COMPUTERS, INC. will issue a full refund of the Plan purchase price. If
GATEWAY, INC. D/B/A GATEWAY COMPUTERS, INC. cancels this Plan any time after 30 days, GATEWAY, INC.
D/B/A GATEWAY COMPUTERS, INC. will refund a pro rata portion of the purchase price based on the time expired
(measured on a weekly basis).
FOR RESIDENTS OF NEVADA ONLY:
You may cancel this Plan at any time and for any reason. If you cancel within 30 days after you received this Plan and
you have not filed a claim, the Plan is void and Gateway will issue a full refund of the Plan purchase price. If you cancel
this Plan at any time after 30 days or you cancel this Plan within 30 days and have filed a claim, Gateway will refund a
pro rata portion of the Plan purchase price based on the time expired (measured on a weekly basis) less a cancellation
charge of $25 or 10% of the Plan purchase price (whichever is less). If Gateway cancels within 30 days after you
received this Plan, Gateway will issue a full refund of the Plan purchase price. If Gateway cancels this Plan any time
after 30 days, Gateway will refund a pro rata portion of the purchase price based on the time expired (measured on a
weekly basis).
FOR RESIDENTS OF PUERTO RICO ONLY:
• You will not be liable for any sums for services under this Plan, other than costs, fees and other payments specified
under this Plan.
• You may cancel this Plan for any reason at any time. To cancel, you must send written notice to: Service Contract
Cancellation, Customer Service Department, Gateway Companies, Inc., 610 Gateway Drive, North Sioux City, SD
57049. If you cancel this Plan, Gateway may be liable to refund you the unearned portion of the Plan purchase price,
on a pro rata basis, with no discount whatsoever.
• Gateway will not cancel this Plan except for non-payment by you or if you commit a direct violation of this Plan, if and
to the extent that this Plan specifies that such violation justifies cancellation. If Gateway cancels this Plan, Gateway
will give you 30 days advance notice and may be liable to refund you the unearned portion of the Plan purchase price,
on a pro rata basis, with no discount whatsoever.
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