CHAPTER 5: Troubleshooting your Autoloader
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74
Hard error log display
You can retrieve Hard Error logs through On-board Remote Management. Partial
information about Hard Error logs can be retrieved from the front panel and
SCSI. The front panel and SCSI display only the most important information for
each log.
Whenever the autoloader generates a Hard Error log, the On-board Remote
Management automatically displays the log information. For the other retrieval
methods, you must request the information.
Hard Error logs contain three main fields. By interpreting the information in
these fields, you can determine how to troubleshoot errors.
To retrieve Hard Error
log information from the front panel:
1
From the front panel LCD, scroll to
Diagnostics
, then press
E
NTER
. The
Diagnostics
submenu opens.
2
Scroll to
Error Logs
, then press
E
NTER
. The
Error Log
submenu opens.
3
Scroll to
Hard
, then press
E
NTER
. The log information is displayed.
To retrieve Hard Error
log information from On-board Remote Management:
1
From any screen, click
Diagnostics
. The
Diagnostics
screen opens.
2
Click
View Logs
.
3
If you want to save logs to your hard drive, click
Save Logs
. If you save a
log to a file, you must select a destination folder within 60 seconds.
Jammed Tape
BF
Jammed Tape
DF
Time Zone change
E8
By barcode
F7
Write Protect
FA
Cleaning Tape
FB
Load Tape
FC
Invalid Tape Format
FD
Screen Display
Error Code
Содержание E-824R
Страница 1: ...USER GUIDE Gateway E 824R E 826R SuperLoader 3 ...
Страница 5: ...Contents www gateway com iv ...
Страница 6: ...CHAPTER 1 1 Introduction Introduction Features Enclosure components Getting Help ...
Страница 13: ...CHAPTER 1 Introduction www gateway com 8 ...
Страница 14: ...CHAPTER 2 9 InstallingandSettingUpyourAutoloader Overview Preparation Installation Setup ...
Страница 57: ...CHAPTER 3 Operating your Autoloader www gateway com 52 ...
Страница 91: ...CHAPTER 5 Troubleshooting your Autoloader www gateway com 86 ...
Страница 92: ...Appendix A 87 Logs Basic information logs Log descriptions Error codes Tape drive logs POST failure logs ...
Страница 116: ...A MAN E 824R E 826R USR GDE R1 7 06 ...