Gateway Web site
www.gateway.com
3
Using Support
The Support site is divided into seven major areas:
■
Product Support
■
Documents
■
Drivers & Downloads
■
Customer Service
■
Upgrades
■
Tools
■
Contact Us
Product Support
Click
Support Home
, then click
Notebooks
. To view support documents for
your notebook, type your serial number in the
Serial Number
box, then click
Submit
.
Click the arrow button to open the
Select Your Computer Product
box, then
click
Notebook Computers
to access product documentation, specifications,
and guides for all Gateway notebooks.
Documents
Click
Documents
to access user guides and specifications for Gateway products.
Drivers & Downloads
Click
Drivers & Downloads
to get the latest software updates for BIOS and
driver upgrades. By entering your serial number you get drivers specific to your
notebook. Click
Browse All Downloads
to walk through a step-by-step wizard
to locate your drivers.
Customer Service
Click
Customer Service
to view information about your account and general
information about warranties and special offers.
Upgrades
Click
Upgrades
to view and purchase upgrades for your notebook.
Tools
Click
Tools
to access utilities to help you manage your notebook.
Contact Us
Click
Contact Us
to access links to customer care with a live technician,
including chat and e-mail. Click
Call Us
to get a list of Gateway telephone
numbers for both sales and support.
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