G4-508HD4a User Manual & Install Guide
Customer Limited Warranty
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10
Customer Limited Warranty
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GATEKEEPER SYSTEMS INC.
(Company) warrants that any product
manufactured or supplied by Gatekeeper Systems and found in the
reasonable judgment of Gatekeeper Systems to be defective in material
or workmanship will be repaired or replaced by Gatekeeper Systems
without charge for parts and labor.
This warranty shall cover the following periods and equipment:
Gatekeeper System
Interior Cameras - 5 years
Exterior Cameras - 3 years
G series DVR’s – 3 years
Gatekeeper Branded SD Cards – 3 years
Hard Drives – 1 Year
All Accessories and Other Products Not Identified above - 1 year
The warranty periods commence on the date of shipment. During the
period of the warranty the Company, at its discretion will repair and/or
replace all improperly functioning equipment caused by a
manufacturer’s defect. This warranty does not protect against
accidental or intentional damage, vehicle electrical systems generating
steady state or transients, voltages or currents exceeding product
specification, loss, acts of nature, water damage, or any other event that
did not originate during the manufacturer of the product. DVR’s must
be returned once every twelve months for service otherwise warranty
may be void.
The Gatekeeper Systems product including any defective part must be
returned to Gatekeeper Systems within the warranty period. The
expense of delivering Company product to Gatekeeper Systems for
warranty work will be paid by the customer. The expense of delivering
Company product back to the customer will be paid by Gatekeeper
Systems. Gatekeeper Systems’ responsibility in respect to claims is
limited to making the required repairs or replacements and no claim of
breach of warranty shall be cause for cancellation or rescission of the
contract of sale. Proof of purchase complete with the serial numbers of
the products purchased will be required by the customer to
substantiate any warranty claim. All warranty work must be
performed by an authorized Gatekeeper Systems service
representative.
This warranty does not cover any Gatekeeper Systems’ product that
has been subject to misuse, neglect, negligence, or accident, or that has
been operated in any way contrary to the operating instructions as
specified by Gatekeeper Systems either verbally, in writing, by
instructions written on the product or in the Gatekeeper Systems
Installation and Operating Manual.
This warranty does not apply to any damage to the Gatekeeper Systems
product that is the result of improper maintenance or to any
Gatekeeper Systems’ product that has been altered or modified so as to
adversely affect the products’ operation, performance or durability or
that has been altered or modified so as to change its intended use.
Gatekeeper Systems’ is not responsible for lost or missing video.
The warranty does not extend to repairs made necessary by normal
wear or by the use of parts or accessories which are either incompatible
with the Company product or adversely affect its operation,
performance or durability.
Gatekeeper Systems reserves the right to change or improve the design
of any Company product without assuming any obligation to modify
any product previously manufactured.
ALL IMPLIED WARRANTIES ARE LIMITED IN DURATION TO
THE SPECIFIED PERIOD FOR EACH PRODUCT CATEGORY AS
LISTED IN THIS DOCUMENT. ACCORDINGLY, ANY SUCH
IMPLIED WARRANTIES INCLUDING MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, ARE
DISCLAIMED IN THEIR ENTIRETY AFTER THE EXPIRATION OF
THE APPROPRIATE WARRANTY PERIOD. GATEKEEPER
SYSTEMS’ OBLIGATION UNDER THIS WARRANTY IS STRICTLY
AND EXCLUSIVELY LIMITED TO THE REPAIR OR
REPLACEMENT OF DEFECTIVE PARTS, AND GATEKEEPER
SYSTEMS DOES NOT ASSUME OR AUTHORIZE ANYONE TO
ASSUME FOR THEM ANY OTHER OBLIGATION.
GATEKEEPER SYSTEMS ASSUMES NO RESPONSIBILITY FOR
INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES
INCLUDING, BUT NOT LIMITED TO THE EXPENSE OF
RETURNING THE COMPANY PRODUCT TO GATEKEEPER
SYSTEMS CORPORATE HEAD OFFICE, MECHANIC’S TRAVEL
TIME, CUSTOMER LABOR EXPENSES, TELEPHONE OR
TELEGRAM CHARGES, RENTAL OF LIKE PRODUCT DURING THE
TIME WARRANTY SERVICE IS BEING PERFORMED, TRAVEL,
LOSS OF USE OF THE PRODUCT, LOSS OF TIME OR
INCONVENIENCE.
Warranty Service
To obtain warranty service, the purchaser must notify the Company
during the warranty period. The Purchaser will discuss the defect or
problem with a Company technician, and once the problem has been
verified the Company will issue a return material authorization
number (RMA) authorizing the purchaser to return faulty
merchandise to the Company for repair or replacement as determined
by the Company. It may be necessary for the customer to assist
Gatekeeper Systems in assessing failed product. Gatekeeper Systems
may require the customer to remove hardware, manipulate software
and/or perform other diagnostic activities. Failure to assist in and allow
remote diagnostic activities may result in a service fee being charged.
Advance replacements will be issued for the first 45 days from the date
of shipment.
This Warranty applies to all Company products manufactured by
Gatekeeper Systems and sold in the United States and Canada.
This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state.
USA RECEIVING FACILITY:
Gatekeeper Systems Inc.
446 Harrison Street
Sumas WA 98295
Tel. 1.604.864.6187
Fax 1.604.864.8490
Toll Free (N.A.) 1.888.666.4833
CANADA OPERATIONS:
Gatekeeper Systems Inc.
301-3 1127 Wheel Avenue
Abbotsford BC V2T 6H1
Tel. 1.604.864.6187
Fax. 1.604.864.8490
Toll Free (N.A.) 1.888.666.4833
