18
Troubleshooting
Possible problems
Fault
Cause
Remedy
No heat, LED does not flash
No power supply
Plug the appliance in, check the
plug connection
Power line fuse tripped
Check and reset the fuse
Appliance not switched on
Switch on appliance
Appliance defect
Contact customer service
LED flashing
Pan is not detected
Pan too small or not
induction-friendly
E01
E02
E03
Overvoltage
Replace pan, otherwise contact
customer service
E10
System temperature too high
Reduce power
E11
Pan temperature too high
Remove pan, reduce power
E12
E 13
E14
E15
Appliance fault
Contact customer service
-
Residual heat indicator, glass cera-
mic hotter than 50 °C
Not a fault – serves to warn user
