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Troubleshooting
8.3 OrPAY1000
Page 88
MDE-5411A ForeHB Islander Prime Installation Manual · October 2018
8.2.3 No Control Over Fueling
The following table describes the Islander Prime troubleshooting procedure and appropriate
corrective actions when there is no control over fueling (see
):
Table 25:
Fault
Probable Cause
Checks
Corrective Action
Pump is
refueling
without any
control.
Pump is in bypass
Verify that the
Islander Prime
bypass switch is off.
Turn bypass switch off, if it is on.
Faulty SSR
Replace the relevant SSR unit
inside Islander Prime.
If an external relay is used to control the
pump / valve, it may be stuck due to a
small current leak.
Add a snubber (capacitor
+ pull up resistor) in parallel to
relay input.
No Control Over Fueling
8.3 OrPAY1000
The following table describes the OrPAY1000 troubleshooting procedure and appropriate
corrective actions (see
):
Table 26: OrPAY1000 Troubleshooting
Fault
Probable Cause
Checks
Corrective Action
OrPAY1000 Display Is Not Lit
OrPAY1000 display is
blank.
Internal fuse
blown
Check the mini fuse at the
bottom of the power supply
using an ohmmeter.
Replace the fuse if it is blown.
Power supply
failure
Verify that the green LED on
the power supply is lit.
Replace power supply.
Faulty
OrPAY1000
Does the unit shut down
immediately after being
turned on?
Replace OrPAY1000.
OrPAY1000 Does Not Accept Card
OrPAY1000 display
does not respond
correctly to cards.
Bad card
Present several cards to see
if problem is consistent.
Replace card and test again.
Dirty card reader
Verify that the card reader is
clean.
Clean the card reader using a cleaner
card and try again.
OrPAY1000 is
busy performing
another task.
Verify that the display
presents the idle message.
Press Cancel.
Present the card while the idle message
is displayed.
Faulty card
reader
Replace OrPAY1000.
Fault
Probable Cause
Checks
Corrective Action
OrPAY1000 Does Not Accept RFID Tag
OrPAY1000 display
does not respond
correctly to tags.
Bad tag
Replace tag and test again.
Tag is not close
enough to the
OrPAY1000
antenna.
Bring the key close to the antenna
located on the red circle.
OrPAY1000 is
busy performing
another task.
1
Press Cancel.
2
Present the tag while the idle
message is displayed.
Faulty
OrPAY1000
Replace OrPAY1000.
Содержание Islander Prime
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