For more information, see the HomePort help file.
Backing Up Data to a Computer
1
Insert a memory card into the card slot.
2
Select
Nav Info
>
Manage Data
>
Data Transfer
>
Save to
Card
.
3
Select a file name from the list, or select
Add New File
.
4
Select
Save to Card
.
5
Remove the memory card, and insert it into a card reader
attached to a computer.
6
Open the Garmin\UserData folder on the memory card.
7
Copy the backup file on the card and paste it to any location
on the computer.
Restoring Backup Data to a Chartplotter
1
Insert a memory card into a card reader that is attached to
the computer.
2
Copy a backup file from the computer to the memory card,
into a folder named Garmin\UserData.
3
Insert a memory card into the card slot.
4
Select
Nav Info
>
Manage Data
>
Data Transfer
>
Replace
from Card
.
Saving System Information to a Memory
Card
You can save system information to a memory card as a
troubleshooting tool. A product support representative may ask
you to use this information to retrieve data about the network.
1
Insert a memory card into the card slot.
2
Select
Settings
>
System
>
System Information
>
Garmin
Devices
>
Save to Card
.
3
If necessary, select the memory card to save system
information to.
4
Remove the memory card.
Clearing Saved Data
You can remove saved user data from the device memory. User
data includes waypoints, routes, Auto Guidance paths, tracks,
and boundaries.
1
Select
Nav Info
>
Manage Data
>
Clear User Data
.
2
Select an option.
NOTICE
If you select All, all the data you have saved will be removed,
except Garmin Quickdraw contours data.
If you are connected to another device and User Data
Sharing is enabled, data is removed from all connected
devices.
Appendix
Cleaning the Screen
NOTICE
Cleaners containing ammonia will harm the anti-reflective
coating.
The device is coated with a special anti-reflective coating which
is very sensitive to waxes and abrasive cleaners.
1
Apply an eyeglass lens cleaner specified as safe for anti-
reflective coatings to the cloth.
2
Gently wipe the screen with a soft, clean, lint-free cloth.
Screenshots
You can capture a screenshot of any screen shown on your
chartplotter as a .png file. You can transfer the screenshot to
your computer. You can also view the screenshot in the image
viewer.
Capturing Screenshots
1
Insert a memory card into the card slot.
2
Select
Settings
>
System
>
Display
>
Screenshot Capture
>
On
.
3
Go to a screen you want to capture.
4
Hold
HOME
for at least six seconds.
Copying Screenshots to a Computer
1
Remove the memory card from the chartplotter, and insert it
into a card reader that is attached to a computer.
2
From Windows
®
Explorer, open the Garmin\scrn folder on the
memory card.
3
Copy a .bmp file from the card and paste it to any location on
the computer.
Troubleshooting
My device will not acquire GPS signals
If the device is not acquiring satellite signals, there could be a
few causes. If the device has moved a large distance since the
last time it has acquired satellites or has been turned off for
longer than a few weeks or months, the device may not be able
to acquire the satellites correctly.
• Ensure the device is using the latest software. If not, update
the device software (
).
• Make sure the device has a clear view of the sky so the
antenna can receive the GPS signal. If it is mounted inside of
a cabin, it should be close to a window so it can receive the
GPS signal.
My device will not turn on or keeps turning off
Devices erratically turning off or not turning on could indicate an
issue with the power supplied to the device. Check these items
to attempt to troubleshoot the cause of the power issue.
• Make sure the power source is generating power.
You can check this several ways. For example, you can
check whether other devices powered by the source are
functioning.
• Check the fuse in the power cable.
The fuse should be located in a holder that is part of the red
wire of the power cable. Check that the proper size fuse is
installed. Refer to the label on the cable or the installation
instructions for the exact fuse size needed. Check the fuse to
make sure there is still a connection inside of the fuse. You
can test the fuse using a multimeter. If the fuse is good, the
multimeter reads 0 ohm.
• Check to make sure the device is receiving is at least 10 V,
but 12 V is recommended.
To check the voltage, measure the female power and ground
sockets of the power cable for DC voltage. If the voltage is
less than 10 V, the device will not turn on.
• Make sure the device is firmly secured in the cradle. If the
model uses a locking bracket, make sure the bracket is firmly
snapped close. There is an audible click when the device or
locking bracket is installed correctly. If the device is not firmly
secured, it can lose power. The device can also fall out of the
cradle and become damaged if it is not firmly secured.
• If the device is receiving enough power but does not turn on,
contact Garmin product support at
Appendix
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