GARLAND ELECTIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
Part #4532096 Rev 1 (26 June 2013)
Page 39
TROUBLESHOOTING STEPS
Elements Problems
Problem
Possible Problem
Action
IR to hot or cool
Wrong recipe.
Possible element problem.
Check for continuity
Possible mixed up IO issue.
Check that the correct TC is
connected to the correct input
Possible TC issue check the error log.
Check the wiring, check continuity
Possible hi temperature switch issue.
Check state of switch, measuring
current will confi rm the switch is
below trip point.
Possible off set value to high or low.
Check settings
Possible kitchen ventilation proble.
Check to see if cool or high volume
air is directed at broiler
Grates to hot or cool
Same as above in section; IR to hot or
cool
Place a wet rag on top of the
TC location to make sure it is
responsive
Loss of temperature
Possible “SSR” failure,.
Raise the setpoint and see if the LED
on the SSRB lights up
Possible TC issue see above
Possible wiring issue.
check the condition of the SIB TC
inputs
Possible off set value to high or low.
Check settings
Check that temperatures are not
outside maximum (600 F on grates, 800
F on IR’s or below 0 F as this will trigger
a fault
UI issues
Problem
Possible Problem
Action
UI cracked
Wrong recipe.
Visual inspection
Screen locked out /
frozen / non responsive
to touch
Possible touch screen issue.
Reboot, if not corrected try a mouse
in the usb port
Speaker problems
Possible speaker issue
Possible wiring issue.
Check terminations
UI black out
Possible wiring issue.
Check RJ45 cable and connectors
Possible SIB issues, check LED status
Unable to load usb fi les
Possible password problem
Possible USB memory stick problem.
Use alternative
USB cable connect issue.
Check USB connector and external
cable
