SERVICE MANUAL
GARLAND ELECTIC CLAMSHELL BROILER, CXBE12 MODEL
Part #4532096 Rev 1 (26 June 2013)
Page 16
START
UP
CHECKLIST
Part#4532160
Serial
#:
Date:
CFA
Store
#:
Phone
#:
Address:
City:
State:
Zip
Code:
ELECTRIC
/
3
PHASE
INPUT
SPECIFICATION:
208V
MEASURE
VOLTAGE
FROM
OUTLET: L1
Ͳ
L2
L2
Ͳ
L3
L3
Ͳ
L1
1
Confirm
if
the
outlet
in
the
store
is
NEMA15
Ͳ
50R
by
checking
the
box
on
the
side.
If
the
outlet
is
other
than
NEMA15
Ͳ
50R,
DO
NOT
INSTALL
the
clamshell
broiler
until
this
issue
is
resolved.
Call
Garland
Service
at
1
Ͳ
855
Ͳ
586
Ͳ
1542.
OK
2
Remove
unit
from
package.
Inspect
for
any
obvious
shipping
damage.
Shipping
material
under
the
platen
will
be
removed
at
a
later
step.
3
Remove
side
panel
and
ensure
line
cord
is
secured
to
the
contactor.
Check
all
wiring
at
the
terminal
block
for
tightness.
Check
all
pin
connectors
to
ensure
they
are
secure.
4
Remove
existing
unit
and
place
new
Chick
Ͳ
fil
Ͳ
A
Clamshell
Broiler
in
place
under
the
hood
and
plug
in
with
the
available
outlet.
5
Ensure
clamshell
broiler
is
leveled
side
to
side,
front
to
back
and
diagonally
in
location
under
the
hood.
Provide
details
if
unable
to
level:
………………………………………………………………………………………………………………….………Check
box
to
confirm
best
possible
level
was
achieved.
6
Turn
on
power
switch.
Ensure
control
initiates
and
activates
the
HOME
screen.
7
Press
the
DIAGNOSTICS
icon.
Enter
the
SERVICE
PASSWORD
provided
by
Garland.
Go
into
the
CONFIGURE
MOTION
menu.
Press
the
UP
ARROW
to
raise
platen
the
platen
high
enough
to
be
able
to
remove
all
packaging
material
underneath
the
platen.
8
Spray
Kay
Release
Agent
provided
by
location
to
both
the
upper
and
lower
grates.
9
Press
the
PRESS&GO
icon.
Ensure
the
clamshell
broiler
goes
through
its
homing
sequence
and
preheat.
RECORD
AMPS
PER
LINE
L1:
L2:
L3:
RECORD
VOLTAGE
FROM
CONTACTOR
L1
Ͳ
L2:
L2
Ͳ
L3:
L1
Ͳ
L3:
10
Ensure
the
clamshell
broiler
pre
Ͳ
heats,
reaches
set
points,
soaks
and
that
platen
raises
and
goes
to
ready
state.
11
Fill
in
the
following
table:
ZONE
Set
Point
Max
Actual
ZONE
Set
Point
Max
Actual
TRR
(Top
Right
Rear)
BRF
(Bottom
Right
Front)
TLF
(Top
Left
Front)
BLR
(Bottom
Left
Right)
TIR
(Top
Infrared)
BIR
(Bottom
Infrared)
12
Flip
each
of
the
bottom
grates
individually
to
ensure
that
each
will
properly
cut
off
the
supply
of
the
high
voltage
when
opened.
Verify
that
switch
mounts
are
tight.
Adjust
micro
switch
bracket
if
necessary.
Check
the
box
to
confirm
that
the
switches
were
both
properly
set.
13
Level
and
Calibrate
the
platen.
Ensure
that
the
jam
nuts
are
tightened
and
that
all
caps
are
in
place.
Record
the
saved
Home
Switch
Reference
Location:
……………………….
and
confirm
that
the
clamshell
broiler
was
leveled
and
calibrated.
Power
cycle
the
broiler
after
calibration.
14
Go
Back
to
CONFIGURE
MOTION.
Use
the
motion
control
commands
to
set
the
VIRTUAL
UPPER
SWITCH
location
ensuring
proper
clearance
to
the
hood
while
allowing
for
comfortable
loading
of
food
product.
Record
final
Upper
SP
…………………………..
15
Verification
of
the
factory
TEMP
BIAS:
Probe
the
broiler’s
thermocouples
immediately
after
a
simulated
cook
cycle
and
compare
them
to
the
control
outputs.
Record
the
offsets
used
below
and
ensure
all
are
within
+/
Ͳ
20
0
F.
If
not,
call
service
at
855
Ͳ
586
Ͳ
1542.
ZONE
OFFSET
(
0
F)
ZONE
OFFSET
(
0
F)
TRR
(Top
Right
Rear)
BRF
(Bottom
Right
Front)
TLF
(Top
Left
Front)
BLR
(Bottom
Left
Right)
TIR
(Top
Infrared)
BIR
(Bottom
Infrared)
16
Run
the
clamshell
broiler
without
product
on
the
grates
and
confirm
normal
functioning
of
the
following:
Proper
functioning
of
the
touchscreen
to
start
and
discard
cycles.
Ability
to
put
the
clamshell
broiler
into
SLEEP
MODE.
Proper
functioning
of
green
button
to
start,
stop
and
acknowledge.
Proper
and
noise
free
operation
of
the
Exhaust
Fan.
Proper
functioning
of
the
speaker.
Confirm
volume
level
with
store
operator
and
adjust
as
required.
Proper
screen
brightness.
Confirm
brightness
level
with
store
operator
and
adjust
as
required.
Proper
functioning
of
the
USB
port.
(Only
if
you
have
been
trained
to
do
so.
If
not,
please
ignore
this
check)
17
Ensure
all
panels
are
tightly
secured
and
attach
any
tool
storage
bins
provided.
18
If
possible,
assist
or
obtain
assistance
from
store
personal
to
perform
product
integrity
testing
on
chicken
ensuring
they
fall
within
the
accepted
parameters.
Record
temperature
below;
RIGHT
SIDE
(
0
F)
1
3
5
7
9
LEFT
SIDE
(
0
F)
2
4
6
8
10
Verify
satisfactory
exhaust
fan
smoke
capture
thru
complete
cook
cycle.
Adjust
the
exhaust
shutter
as
necessary
and
check
box
to
acknowledge
adequate
smoke
capture.
19
Note
the
firmware
version,
Firmware
#......................................................
20
Problems
/
Special
Circumstances
/
Damage:
SUBMITTED
BY:
ACCEPTED
BY:
Name:
Name:
Signature
/
name
Signature
/
name
SERVICE
AGENCY:
I
have
been
adequately
informed
on
the
operation
of
the
clamshell
broiler,
its
use
and
general
operation?
Y
N
SUB
Ͳ
AGENT(if
applicable):
I
have
been
adequately
informed
on
the
maintenance
of
the
clamshell
broiler?
Y
N
Have
you
trained
the
store
on
the
operation
of
the
clamshell
broiler?
(30
minutes)
Y
N
COMMENTS:
Are
you
a
factory
certified
technician?
Y
N
Date
of
certification:
Note:
See
Installation
Operation
Manual
for
detailed
instructions
on
the
clamshell
broiler
and
control
functionality.
This
form
is
to
be
faxed
to
the
RISE
Call
Center
(
727
Ͳ
569
Ͳ
1247
)
or
by
via
immediately
upon
completion
from
the
Chick
Ͳ
fil
Ͳ
A
site.
REFERENCE ONL
Y
Y
ront)
Y
LY
t Right
LY
LY
m Infrared)
NL
Y
LY
off the supply
ox
confirm
ONL
and
t all cap
as leveled a
O
mands
et the
oduct.
Record
CE
er’s thermocou
d ensure l are
ENC
ET (
0
F)
RE
ER
FER
EFE
hout product o
REF
chscree
RE
R
