© Galvin Engineering Pty Ltd
Product Installation Guidelines
Version 1.1, 13 May 2021, Page
4
of 4
TROUBLESHOOTING
PROBLEM
CAUSE
RECTIFICATION
Water is not flowing or
inconsistent flow.
Blocked flow restrictor/dirt in the
cartridge/water supply not on.
Remove flow regulator from the inlet and
remove debris. Install an inline strainer to
stop further blockages. Ensure water
supply is turned on.
Continous flow of
water.
Top assembly cartridge loose or
internally obstructed or damaged.
Remove cartridge, clean with water and
re-grease spindle if required.
Rate of flow
inadequate.
The flow restrictor may not be
satisfactory due to inadequate supply
pressure.
Remove flow restrictor and replace with a
flow restrictor of different capacity to suit
(available from Galvin Specialised).
Button hard to activate.
Mains pressure may be too high.
Reduce mains pressure to below 500kPa
(70 PSI).
No time flow
– water
shuts off upon release.
Small spring at the bottom of the
cartridge piston dislodged.
Relocate spring, regrease spindle if
required.
WARRANTY
The warranty set forth herein is given expressly and is the only warranty given by the Galvin Engineering Pty
Ltd. With respect to the product, Galvin Engineering Pty Ltd makes no other warranties, express or implied.
Galvin Engineering Pty. Ltd. hereby specifically disclaims all other warranties, express or implied, including but
not limited to the implied warranties of merchantability and fitness for a particular purpose.
Galvin Engineering Pty Ltd products are covered under our manufacturer’s warranty available for download
from www.galvinengineering.com.au Galvin Engineering Pty Ltd expressly warrants that the product is free
from operational defects in workmanship and materials for the warranty period as shown on the schedule in
the manufacturer’s warranty. During the warranty period, Galvin Engineering will replace or repair any
defective products manufactured by Galvin Engineering without charge, so long as the terms of the
Manufacturer’s warranty are complied with.
The remedy described in the first paragraph of this warranty shall constitute the sole and exclusive remedy for
breach of warranty, and Galvin Engineering Pty Ltd shall not be responsible for any incidental, special or
consequential damages, including without limitation, lost profits or the cost of repairing or replacing other
property which is damaged if this product does not work properly, other costs resulting from labour charges,
delays, vandalism, negligence, fouling caused by foreign material, damage from adverse water conditions,
chemical, electrical or any other circumstances over which Galvin Engineering has no control. This warranty
shall be invalidated by any abuse, misuse, misapplication, improper installation or improper maintenance or
alteration of the product.
