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English
Gallagher 3E0795 BX / MBX User Manual
FAQ / Troubelshoo ng
FREQUENTLY ASKED QUESTIONS
Q.
I have low fence voltage and my energizer has not adapted to full Stored Energy?
A.
It is likely that your lead-out (wire or cable connec ng your energizer to the heart of your fence system) is not
adequate for the size of your fence system and power of the energizer. We recommend you use a mul -wire fence (e.g.
3 x 2.5mm wires) or at least one highly conduc ve aluminium wire (G9312) in the main lead-out from the energizer to
the centre of your fence system. In large networks we also recommend you use Super Conduc ve Cable (G6272) in the
lead-outs to your fence and Earth systems.
Q.
Some mes my Remote Control does not switch the energizer ON or OFF?
A.
There could be several reasons for this. Check:
1.
You are ge ng a good earth connec on with your Remote Control. Use damp ground or connect the Remote
earth stake to a larger earth, like earth wire or iron fence stake.
2.
The energizer earth is good.
3.
There is not a large short on the fence near where you are trying to operate the Remote Control. The Remote is
like a small energizer. The pulses will power through small shorts but have di
ffi
culty with large shorts.
4.
The fence connec ons are good. The pulse from a large energizer will leap a poor fence connec on but the
smaller Remote Control pulse will have di
ffi
culty. Fault
fi
nd connec ons by beginning at the energizer and
progressively working towards where the Remote does not work. A Digital Volt Meter (G5030) will assist by
iden fying a drop in voltage. Use Joint Clamps (G6030) to ensure good wire connec ons.
5.
The “ON/Standby” light is not
fl
ashing on the energizer. If it is, this means there is high electrical interference on
the fence causing the energizer to ignore the Remote Control signal. Refer to “Understanding your SmartPower
Remote Control” sec on page 9 to decrease
the energizer’s sensitivity.
Q.
Why does my energizer some mes operate at a slower speed?
A.
This is normal. As a safety feature, when the energizer is working hard at high temperatures it will slow down its pulse
speed. Also, when the energizer is opera ng on ba ery it will switch to half speed (Ba ery Save Mode) when the
ba ery is low.
TROUBLESHOOTING
Your SmartPower Energizer not only has the capability to inform you of what is happening on the fence but also has the
ability to diagnose its own troubles. Below is a summary of what the alarms and displays mean.
Display
Causes
Solu on
Output Alarm
Heavily loaded fence system
Check for shorts on the fence. Remove
excess vegeta on from fence.
Fence Alarm
Heavily loaded fence system
Breach in fence system
Check for shorts on the fence. Remove
excess vegeta on from fence. Check for
break in fence circuit.
Earth Alarm
Inadequate earth system
Check all connec ons. Add Earth Stakes.
Flashing between E8 and Earth
Reading
Energizer has a very poor earth - greater
than 1.0kV
Check all connec ons. Add Earth Stakes.
Constant red “ON/Standby” light,
alarm every 8 seconds and (
) symbol
Remote has switched the energizer to
Standby mode
Use Remote to switch the energizer ON
again or reset the power supply.
Flashing red “ON/Standby” light
Electrical interference preven ng the
energizer receiving clear Remote signal
Self corrects when interference reduces.
Reduce sensi vity via switches (see
illustra on with “Remote Control
electrical interference” sec on on page
9).
Error E7
Fence and Earth have been reversed
Correctly connect Output and Earth
terminals.
Flashing “0.0” on Earth reading
Reference Earth ( ) is not connected
Install and/or check all connec ons to
the reference earth stake (This reading
can occur if you have a near perfect
Earth. Con
fi
rm voltage on the Earth
Stakes is 0.0kV).
Errors E2-E6
Self diagnos cs detect energizer failure
Turn energizer OFF for 30 seconds and
turn ON again. If the error reading is s ll
present, then record the error number
and contact your Gallagher dealer.
If the above remedies do not cure the problem contact your Gallagher dealer or Na onal Distributor.
Save these instruc ons.
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