BOXFINDER (0001) User’s Manual
RSA “Galileosky”, LLC.
Page
38
14.
Additional information
1.
Certifying
The device Tracker is certified to comply with GOST R.
2.
Warranty
RSA “GALILEOSKY”, LLC. hereby guarantees the realization of consumers’ rights provided by the local laws
throughout Russia and the CIS.
RSA “GALILEOSKY”, LLC. guarantees the operability of the device tracker subject to compliance with the
instructions set out in the above user`s manual.
2.1
Warranty conditions
The warranty period is 24 months since the day of purchase.
Note: a defective device tracker (with cracks and fissures, dents and impact marks, etc.) due to consumer’s
fault resulting from inappropriate maintenance, storage and transportation is not liable to warranty. The
above also holds for a device without the body or battery.
In case the guarantee document proving the device sale to the customer does not contain the date of
purchase, the name and seller’s seal, the warranty period starts since the day of production.
The consumer has the right for free maintenance in the manufacturer’s service center if a production or
design defect appeared during the warranty period. The consumer has the right for maintenance during the
whole period of operation of the device. The consumer has all the other rights provided by the laws of the
Russian Federation and the CIS.
If the failure cause cannot be found at the moment of appeal, a technical examination is held, which cannot
exceed 30 days since the moment of appeal.
The warranty does not apply in case of:
•
Inappropriate transportation, storage or maintenance described in User’s Manual;
•
Unauthorized opening the device during the warranty period;
•
Repairing controller by someone or some organization not authorized by RSA “GALILEOSKY”, LLC.
during the warranty period;
•
Signs of electrical and/or other damage due to prohibitive mains parameter changes,
misapplication and neglect of the device;
•
Physical damage of the device body and board, SIM holder, aerials or wires break;
•
Traces of oxidation of outer and inner parts or exposure of the device body to moisture;
•
Theft or criminal damage of the external aerial or cable;
•
Damages caused by foreign objects, substances, liquids, insects coming into body;
•
Damages caused by exposure to high temperature or intense microwave radiation;
•
Damages caused by elemental forces, fire, social factors, random external factors and accidents;
•
Damages caused by parameters incompatibility or inappropriate attachment of additional devices
or sensors to the tracker;
•
Operation of the tracker at the in vehicle network voltage deviating from the range mentioned in
technical specifications;
•
Damages caused by inappropriate Tracker’s installation in the vehicle;
•
Failure in Tracker’s performance due to incompatibility of software and Tracker versions.
•
Connection socket, contacts and SIM-holders are not covered under warranty.
•
Warranty period for a processor, GSM module, GLONASS/GPS module – 34 (thirty-four) calendar
months from the moment of realization note in device passport, but not more than 36 (thirty-six)
calendar months from the moment of device shipping to the Buyer from the Manufacturer storage
included in delivery note.
Attention!
The manufacturer shall in no case be liable for claims concerning the damage or loss of
the data exceeding the cost of the product, as well as claims for incidental, special or consequential
damages (including in any case, without limitation, damages for inability to use the equipment, loss of the
