ADP 4100 Printer
Warranty Statement
Printer
Unimark warrants to Purchaser that under normal use and service,
the products (with the exception of the thermal print head, platen
roller, and belts) purchased hereunder shall be free from defects in
material and workmanship for a period of one year (365 days) from
the date of shipment by Unimark.
Expendable and/or consumable items or parts such as lamps, fuses,
labels, and ribbons are not covered under this warranty. This warranty
does not cover equipment or parts which have been misused, altered,
neglected, handled carelessly, or used for purposes other than those
for which they were manufactured. This warranty also does not cover
loss, damages resulting from accident, or damages resulting from
unauthorized service.
Thermal Print Head / Platen and Stock Drive Rollers / Belts /
Magnetic Read and Write Heads
This warranty is limited to a period of one year, (365 days) for high
wear items such as the platen and stock drive rollers, belts, and
magnetic read and write heads. In addition, the thermal print head
warranty is limited to a period of one year (365 days) or 1,000,000
linear inches of use, whichever comes first. This warranty does not
cover any components which have been misused, altered, neglected,
handled carelessly, or damaged due to improper cleaning or
unauthorized repairs.
Warranty Service Procedures
If a defect should occur during the warranty period, the defective Unit
shall be returned, freight and insurance prepaid, in the original
shipping containers, to Unimark at: 9910 Widmer Road, Lenexa, KS
66215. A Return Authorization (RA) number must be issued before
the product can be returned. To open an RA, please call the Unimark
Customer Service Department at (800) 451-2926. Please print your
RA number on the outside of the box and on the shipping document.
Include a contact name, action desired, a detailed description of the
problem(s), and examples when possible with the defective Unit.
Unimark shall not be responsible for any loss or damages incurred in
shipping. Any warranty work to be performed by Unimark shall be
subject to Unimark’s confirmation that such product meets Unimark
warranty. In the event of a defect covered by its warranty, Unimark will
return via ground transportation, the repaired or replaced product to
the Purchaser at Unimark’s cost.
38
ADP 4100 Printer
Installation and Operators Manual
, April 2007
