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ADP 4100 Printer 

Operating Under a CRS or Airline Host 

Each CRS (Computer Reservation System) or Airline host has a 
unique way of working with ATB Units.  The Unit was designed to 
work with all major CRS.  If a problem occurs while operating the Unit 
with your CRS connection, refer to the “Troubleshooting” section for 
help. 

All host connections, set-up, and print adjustments should be 
completed before attempting to go on-line with the CRS.   

After the Unit is powered on and loaded with ticket stock, complete 
the following instructions to go on-line: 

1. 

Observe the front panel display.  The top line of the display should 
show “ONLINE”.  The exact wording on the display may vary 
depending on the specific customer firmware version.

 

2.  If the Unit is not on-line, press the ONLINE key.  If the Unit will not 

go on-line, refer to the “Troubleshooting” section for help. 

3.  Once the Unit is on-line, contact the CRS and request that a 

document be sent to the Unit. 

4.  Observe the front panel for an indication that the Unit is receiving 

data.  The ONLINE LED will flash when the Unit receives and 
Transmits data.    

5.  Verify that the test document is printed after the CRS data 

transmission is complete and that the document is printed 
correctly.  If the document is correct, the Unit is ready to use. 

6.  If no document was printed or the document was not printed 

correctly, make sure the host data communications cable is 
secure and is connected to the correct port on the rear of the Unit.  
If there is still a problem, refer to the “Troubleshooting” section for 
help. 

 

 

 

 

 

 

20 

ADP 4100 Printer 

Installation and Operators Manual

, April 2007 

Содержание ADP 4100

Страница 1: ...ADP 4100 Printer Installation and Operations Manual...

Страница 2: ...the License Agreement provided by Unimark Inc Other Use disclosure reproduction copy or transfer is permitted only with the prior written permission of Unimark Inc Galileo International L L C obtained...

Страница 3: ...c Operator Level Menu 15 Adjustments Menu 16 Basic Unit Operation and Setup 17 Powering the Unit On and Off 17 Loading Ticket Stock 18 Operating Under a CRS or Airline Host 20 Clearing Stock Jams 21 C...

Страница 4: ...UENCE MESSAGES 40 FIRMWARE UPDATE MESSAGES 40 STOCK JAM MESSAGES 41 STOCK STATUS MESSAGES 43 AEA ERROR MESSAGES 44 NORMAL PROCESS MESSAGES 47 COMMUNICATION ERROR MESSAGES 47 2 ADP 4100 Printer Install...

Страница 5: ...een tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference...

Страница 6: ...stock The Unit has three input bins Bins A and B are internal secured locations for ATB ticket stock Both A and B bins can hold up to 1000 ATB documents Bin C is external which is typically unsecured...

Страница 7: ...ocedures presented in this manual such as cleaning and clearing ticket jams must be completed while the left door of the enclosure is open When the left door of the Unit is open the operator is expose...

Страница 8: ...tomer configuration 1 XP Unit 2 Keys 3 AC Power Cord 4 XP Manual or Product CD 5 Optional items such as ticket catchers Bin C options and interface cables and adaptors gender changers 6 Sample Test St...

Страница 9: ...One front input feed slot 7 3 8 and 8 inch stock Reject One internal reject bin Exit One stock path exit point at the front below the revalidation slot Interface RS 232 Two Asynchronous Serial Commun...

Страница 10: ...carrier directly to specify the nature and extent of damage If the container is free of damage remove the Unit from the shipping container by opening the side panel marked OPEN THIS END Pull the Unit...

Страница 11: ...condition is cleared and printing is resumed as soon as the tickets are removed To enable the Bin Full feature simply place your index finger against the top left side of the bin full bale and push sl...

Страница 12: ...ock for the Bin C input The shelf is located on the rear of the Unit During shipment it is stored in the locked upright location During on site installation the shelf can be pulled down from the top a...

Страница 13: ...eady surface it may fall and become damaged y To protect the Unit from overheating do not block openings on the enclosure Do not place the Unit on or near a heat source such as a radiator or heat regi...

Страница 14: ...to a standard connection on a typical PC based host system Optional Connections 3 Ethernet An optional RJ 45 connection is available for Ethernet based connections providing TCP IP and Web Server conn...

Страница 15: ...ignal Flow XP COMM 1 and 2 Pin DB 9 Signal Name Signal Name Pin DB 25F 1 CD N A 2 RxD TxD 2 3 TxD RxD 3 4 DTR DSR 6 5 Signal GND N A Signal GND 7 6 DSR DTR 20 7 RTS CTS 5 8 CTS RTS 4 11 9 RING The con...

Страница 16: ...nu system allowing the operator to change settings and address conditions to which the Unit has alerted the operator 6 ONLINE Used to change the Unit state from ONLINE ready to receive data from the h...

Страница 17: ...LINE key to take the Unit off line and then press the ENTER key to access the menu system 2 See Adjustments sub menu tree for further details 3 Service menu is password protected See Service sub menu...

Страница 18: ...dots Enter Value 50 to 50 Contrast Enter Value 01 to 10 Bin A xx B xx C xx Contrast Front Feed Enter Value 01 to 10 5 Inches Per Second 6 Inches Per Second Adjustments Print Speed 7 Inches Per Second...

Страница 19: ...ticket stock If any difficulties are experienced with any of these procedures please refer to the Troubleshooting section for help CAUTION To prevent damage immediately toggle the power switch to the...

Страница 20: ...r an example of ticket stock loading Note The example shown on the next page is a standard ARC box design Ticket stock box nomenclature varies from stock supplier and controlling agencies Check with t...

Страница 21: ...nd pulls it into the bin input 7 Insert ticket stock into selected bin inputs staple stub first and oriented as shown above Note that the magnetic stripe if applicable must be against the inner wall a...

Страница 22: ...omer firmware version 2 If the Unit is not on line press the ONLINE key If the Unit will not go on line refer to the Troubleshooting section for help 3 Once the Unit is on line contact the CRS and req...

Страница 23: ...ear the jam 3 If the Document Path Jam message is cleared press the ONLINE key to continue operation 4 If the jam condition persists complete the following procedure WARNING To prevent personal injury...

Страница 24: ...d knobs attempt to move the stock back out of the Bin A B and C input paths Using the two larger knurled knobs attempt to move the stock through the encoder print exit and revalidation path areas 8 If...

Страница 25: ...ADP 4100 Printer Stock Sensors on Outer Wall Stock Sensors on Inner Wall ADP 4100 Printer Installation and Operators Manual April 2007 23...

Страница 26: ...feel or smell hot WARNING To prevent personal injury remove power before performing preventive maintenance CAUTION To prevent damage do not touch the print head or encoder components unless standard...

Страница 27: ...ution to evaporate 11 Press the ONLINE key and place the Unit back in the on line state Periodic Inspection Every three months more often in high volume applications inspect the Unit for unusual wear...

Страница 28: ...ces of the Unit 2 Dampen a soft cloth or paper towel with a mild solution of soap and water or a mild commercial cleaner and wipe the surface 3 Dry the cleaned area with a clean dry cloth or paper tow...

Страница 29: ...path grooves in transport mechanism 6 Using compressed air blow the dust off the sensors in the ticket stock path Refer to the diagram on the left side door internal panel or the sensor location figu...

Страница 30: ...on the roller 6 Dampen another area of the cloth and repeat this process until the cloth no longer discolors This will indicate the roller is clean Repeat until all bottom drive rollers are cleaned 7...

Страница 31: ...red 2 Unlock the door on the left side of the Unit and swing it open 3 Back the ticket card stock all the way out of the transport mechanism 4 Dampen a foam swab in a 99 Isopropyl Alcohol cleaning sol...

Страница 32: ...ET key to continue Stock length setting does not match stock being used Check with CRS or Airline host and confirm stock length setting Burst positioning needs adjustment Check the burst position leve...

Страница 33: ...ly may have malfunctioned or a printed circuit board may be defective Make sure power cable s are plugged in and completely seated on both the wall outlet and Unit ends If this does not correct the pr...

Страница 34: ...smatch between the host and Unit s communication parameters baud parity data bits Check the host CRS parameters against the Unit s communication settings Call the CRS or Airline host Help Desk for ass...

Страница 35: ...dicates the element number in the data where the Unit detected the error Call the CRS or Airline Host help desk for help ERR3 will be returned to the host CRS Online ERR7 Cpn Inserted Unit has receive...

Страница 36: ...rom the print head 5 Loosen the thumbscrew on the underside of the print head Turn the thumbscrew counter clockwise until it drops free from the print head but remains captive in the print head block...

Страница 37: ...2 Enter the service password UP DOWN arrows change the individual character value and RIGHT LEFT arrows move the cursor side to side Press the ENTER key 13 Press the UP or DOWN arrow key until the MAI...

Страница 38: ...y Repair option selection Warranty Flat Rate Time and Materials or Refurbishment Our Customer Service Specialist will be entering the information into our system during your call to ensure quick and...

Страница 39: ...haser or Unimark authorized third party maintainer of Unimark products you have the added benefit of technical assistance in the installation diagnosis and use of Unimark products Just call our toll f...

Страница 40: ...ear 365 days or 1 000 000 linear inches of use whichever comes first This warranty does not cover any components which have been misused altered neglected handled carelessly or damaged due to improper...

Страница 41: ...shall Unimark be liable to the purchaser for any indirect special or consequential damages or lost profits arising out of or relating to Unimark s products or the performance or a breach thereof even...

Страница 42: ...y data files to the printer 3 The printer will indicate file size remaining to be received and then indicate Programming when the file download is complete O n l i n e P r o g r a m m i n g O n l i n...

Страница 43: ...sor at the expect point or time in the process Press RESET key to clear jam and then the ONLINE key to place the unit back in operation J a m B i n B C l e a r P r e s s R e s e t O f f l i n e P r e...

Страница 44: ...should clear the error Pressing the ONLINE key should place the unit back in operation Messages may vary slightly depending on the sequence of events B i n B L o a d E r r o r R e m o v e R e l o a d...

Страница 45: ...ress the ONLINE key to place the unit back in operation B i n s C E m p t y P l e a s e L o a d S t o c k O f f l i n e P r e s s E n t e r f o r M e n Bin A Empty Stock manually removed typically Sto...

Страница 46: ...F u l l R e m o v e C o u p o n s O f f l i n e P r e s s E n t e r f o r M e n AEA ERROR MESSAGES Illogical Command Unit received an illogical command or a non AEA non supported command Usually no e...

Страница 47: ...idation in progress Unit could not process the incoming command like PECTAB load because it is currently performing a Check In or Revalidation process O n l i n e M i s s i n g P e c t a b Consult CRS...

Страница 48: ...ch as a PECTAB Logo or Template Press the ONLINE key twice to manually clear the message or message will be cleared upon receiving any valid AEA command Where the TEMPLATE ID O n l i n e T T N o M e m...

Страница 49: ...R e a d y TEMPLATE LOADING Typical message sequence when a TEMPLATE is loaded into memory O n l i n e T e m p l a t e S a v e d O n l i n e R e a d y COMMUNICATION ERROR MESSAGES COMM ERROR Typical m...

Страница 50: ...ADP 4100 Printer 48 ADP 4100 Printer Installation and Operators Manual April 2007...

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