SERVICE TECH. INFORMATION
SECTION 5
20
5A.
TROUBLESHOOTING
KEEP THIS MANUAL WITH YOUR WATER SOFTENER. IF REPAIRS ARE NEEDED, THE SERVICE TECH-
NICIAN MUST HAVE THE INFORMATION ON THE FOLLOWING PAGES. FOR TELEPHONE ASSIS-
TANCE? CALL YOU LOCAL GALAXY DEALER.
Galaxy
VDR
14/100
ALWAYS MAKE THESE INITIAL CHECKS FIRST
1
.
Does the time display show the correct time of day?
- - If display is blank, check power source to the
softener.
- - If time is flashing, power was off for over 6 hours.
The softener resumes normal operation but regen-
erations occur at the wrong time.
- - If an error code (Example: Err 03) shows in the face
plate display, go to AUTOMATIC ELECTRONIC
DIAGNOSTICS.
2
.
Plumbing bypass valve(s) must be in Full Service
position.
3
.
The inlet and outlet pipes must connect to the softener
valve inlet and outlet respectively.
4
.
Is the transformer plugged into a “live”, grounded
wall outlet, and is the power cable fastened securely?
5
.
The valve drain hose must be free of kinks and sharp
bends, and not elevated over 2.5 m. above the floor.
TREMOVE HE TOP COVER AND SALT TANK COVER
6
.
Is there salt in the storage tank?
7
.
Is the brine tubing connected? (See water flow
diagrams).
8
.
Is the brine valve float set right? (See page 23).
9
.
Press the SELECT button 2 times to display the
hardness setting. Be sure it is the correct setting for the
household’s water supply. (Make a hardness test of
the raw water and compare with the hardness setting.
Also test a soft water sample to verify if a problem
exists.) Press SELECT 3 times to return the time of day
display.
If you do not find the problem after making initial checks,
do the MANUAL INITIATED ELECTRONIC DIAGNOS-
TICS, and the MANUAL ADVANCE REGENERATION
CHECK.
24VAC
Transformer
NC
NO
Back of Timer
Green
Position Switch
M
24V
OUT
GND
+5
Turbine
Sensor
Note:
Connect optional chlorine
generator to J4 (24V
halve--wave DC )
J4
