40
What to do in the event of a fault
Usually, faults are small matters that are easy to
eliminate. Please read the information in the table
before calling the after-sales service.
Display
Possible cause
Troubleshooting
None
The power supply has been disconnected. Use other electrical devices to check whether a short-cir-
cuit has occurred in the power supply.
The device has not been connected as
shown in the circuit diagram.
Ensure that the device has been connected in accord-
ance with the circuit diagram.
Electronic fault.
If the fault cannot be rectified, inform the technical after-
sales service.
An audible signal sounds
The control panel is damp or an object is
covering it.
Dry the control panel or remove the object.
”ƒ
/
“‰ƒ‹ˆ
The electronics have overheated and
switched off the relevant hotplate.
Wait until the electronics have cooled down sufficiently.
Then touch any symbol on the hob.
”…
/
“‰ƒ‹‰
The electronics have overheated and all
the hotplates have been switched off.
Ӡ
+ heat setting and sig-
nal
There is a hot saucepan in the control
panel area. There is a risk that the electron-
ics will overheat.
Remove the saucepan. The fault display will go out
shortly afterwards. You can continue cooking.
Ӡ
and signal
There is a hot saucepan in the control
panel area. The hotplate has been
switched off to protect the electronics.
Remove the saucepan. Wait a few seconds. Touch any
control. If the fault indicator goes out, you can continue
cooking.
”‚
/
”‡
The hotplate has overheated and switched
itself off to protect the work surface.
Wait until the electronics have cooled down sufficiently
and switch the hotplate on again.
”‰
The hotplate has been operating continu-
ously for an extended period.
The automatic safety switch-off function has been acti-
vated. See section
”Š
The flex function cannot be activated.
Check the fault indicator by touching any control. You can
use the remaining hotplates to cook as usual. Contact
the technical after-sales service.
“‰ƒ‹ƒ
The temperature sensor has overheated
and the hotplate has been switched off.
Wait until the temperature sensor has cooled down suffi-
ciently before activating the function again.
“‰ƒ‹„
The temperature sensor has overheated
and all the hotplates have been switched
off.
If you are not using the temperature sensor, remove it
from the cookware and store it far away from the other
hotplates and sources of heat. Switch the hotplate back
on.
“‰ƒ‹…
The battery in the temperature sensor is
flat.
Change the 3 V CR2032 battery. See section "Changing
the battery".
“‰ƒ‹†
The temperature sensor is disconnected.
Switch the function off and on again.
“‰ƒ‹‡
The temperature sensor is broken/faulty.
Contact the technical after-sales service.
The temperature sensor
indicator is not lighting up
The temperature sensor is not reacting
and the indicator is not lighting up.
Change the 3 V CR2032 battery. See section "Changing
the battery".
If this does not solve the problem, press and hold the
symbol on the temperature sensor for eight seconds and
then reconnect the temperature sensor to the hob.
If the problem persists, contact the technical after-sales
service.
The indicator on the tem-
perature sensor flashes
twice.
The battery in the temperature sensor has
almost run out. You may be interrupted the
next time you cook by the battery running
out.
Change the 3 V CR2032 battery. See section "Changing
the battery".
Do not place hot saucepans on the control panel.
