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Frequently Asked Questions (FAQ)
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Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
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Using the appliance
Why can't I switch on the cooktop and why is the child lock symbol lit?
The child lock is activated. Place the twist knob on the twistpad.
You can find information about this function in section
Why can I hear an audible signal?
Remove any liquid or food remains from the control panel. Remove any objects from the control panel.
You can find instructions on how to deactivate the audible signal in the section on
Why can the cooking assistance functions not be activated?
The appliance's maximum power consumption is achieved or the power manager function has been activated. Switch
off or reduce the power levels of the active hotplates.
You can find further information about this function in section
Noise
Why can I hear noises while I am cooking?
Noises may be generated while using the hob depending on the material that is used for the base of the cookware.
These noises are a normal part of induction technology. They do not indicate a defect.
Possible noises:
A low humming noise like the one a transformer makes:
Occurs when cooking at a high heat setting. The noise disappears or becomes quieter when the heat setting is
reduced.
Low whistling noise:
Occurs if the cookware is empty. The noise disappears when water or food is added to the cookware.
Crackling:
Occurs when using cookware made from different layers of material or when using cookware of different sizes and dif-
ferent materials at the same time. The volume of the noise may vary depending on the quantity of food being cooked or
the cooking method.
High-pitched whistling noises:
May occur if two hotplates are used at the highest heat setting at the same time. The whistling noises disappear or
become quieter when the heat setting is reduced.
Fan noise:
The hob is equipped with a fan that automatically switches on at high temperatures. The fan may continue to run even
after you have switched off the hob if the temperature detected is still too high.
Rhythmical tones like the ticking of a clock:
These noises only occur if all three hotplates on the left-hand side are switched on. They disappear or become quieter
once a hotplate is switched off.
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