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A26361-K881-Z102-4-7619

Troubleshooting and Tips

Drives Are Reported as „Dead“

7.10

Drives Are Reported as „Dead“

This error message may occur when the server has a RAID controller:

RAID controller configuration incorrect

Check and correct the settings for the drives with the RAID controller utility.

Further information is provided in the manual on the RAID controller.

7.11

Added Drive Reported Defective

This error message may occur when the server has a RAID controller:

RAID controller is not configured for this hard disk drive

The drive was probably installed when the system was switched off.

Reconfigure the RAID controller for the drive with the corresponding utility.
Information is contained in the documentation on the RAID controller.

Reinstall the drive while the system is switched ON.

If the hard disk drive continues to be shown as defective, then replace it (see
section “Installing/Removing HDD Module” on page 83).

Содержание PRIMERGY TX300

Страница 1: ...ver System Operating Manual Xenia Fierley Fujitsu Siemens Computers GmbH München 81730 München e mail email manuals fujitsu siemens com Tel 089 61001157 Fax 0 700 372 00000 A26361 K881 Z102 4 7619 Sprachen De Edition October 2003 ...

Страница 2: ...Department Certified documentation according DIN EN ISO 9001 2000 To ensure a consistently high quality standard and user friendliness this documentation was created to meet the regulations of a quality management system which complies with the requirements of the standard DIN EN ISO 9001 2000 cognitas Gesellschaft für Technik Dokumentation mbH www cognitas de Copyright and Trademarks Copyright 20...

Страница 3: ... Overview Important Notes Hardware Installation Preparation for Use and Operation Property and Data Protection Troubleshooting and Tips Hot plug hot swap Components Expansions and Conversions Abbreviations Reference Section and Index ...

Страница 4: ......

Страница 5: ... into the Rack 29 4 4 1 Mounting into the PRIMECENTER Rack 32 4 4 2 Mounting into the DataCenter Rack 36 4 4 3 Mounting into the Classic Rack 39 4 4 4 Mounting into 3rd Party Racks 44 4 4 5 Installing the Server 46 4 5 Connecting Devices to Server 49 4 6 Connecting the Server to the Line Voltage 51 4 7 Instructions on Connecting and Disconnecting Cables 52 5 Preparation for Use and Operation 53 5 ...

Страница 6: ... 7 12 Hot Plug PCI Error Indicator Lighting 76 7 13 Hot Plug PCI Power Indicator not Lighting after Replacing the Board 76 7 14 Error Messages on the Monitor 77 8 Hot plug hot swap Components 79 8 1 Hot swap Power Supply Units 79 8 1 1 Adding a hot swap Power Supply Unit 79 8 1 2 Replacing a Hot swap Power Supply Unit 80 8 2 Hot swap Hard Disk Drives 81 8 2 1 Handling Hard Disk Drives HDD Modules ...

Страница 7: ...isk drive which is configured as a member of a disk array RAID The term hot plug refers to the replacement of components while the power is switched on In the special case of hot plug PCI boards it is ensured that the corresponding PCI slot is powered off before removing the board Security functions in the BIOS Setup and on the system board protect the data on the server against manipulation Addit...

Страница 8: ...oks CD Warranty manual print version delivered together with the system PDF file available on the ServerBooks CD Technical Manual for the system board D1409 PDF file available on the ServerBooks CD BIOS Setup manual PDF file available on the ServerBooks CD ServerStart Bundle includes the ServerStart CD the ServerBooks CD and the print version of the manual ServerStart Bundle The PDF file of the ma...

Страница 9: ...1 inch The module is connected to the SCSI backplane without cables via the SCA interface This allows hard disk drive modules to be simply plugged in or pulled out for further details see section Hot swap Hard Disk Drives on page 81 The hard disk drive system is designed for Ultra3 SCSI and can be configured as a dual channel system with three hard disk drives each or as a single channel system wi...

Страница 10: ... height 1 6 inch locations for accessible drives CD ROM DVD ROM CD burner or magnetic tape drive or a LocalView module Alternatively two of these locations can be used to install a 3 2 inch high accessible drive magnetic tape drive or HDD extension box A flexy bay slot for a 3 5 inch slimline floppy disk drive 1 44 MB and a slimline DVD ROM drive The accessible drives integrated in the 5 25 inch m...

Страница 11: ...corrected with the ECC Error Correcting Code method The patented memory scrubbing function regularly starts up the EDC mechanism and thus ensures continuous data integrity The memory modules used support Chipkill technology which in addition increases the effectiveness of the monitoring and correction of memory errors Support is likewise provided for hot spare memory technology in which a memory b...

Страница 12: ...On LAN Intrusion detection in the floorstand model Temperature monitoring of the CPU and the surrounding area Monitoring of the utilization of the PCI buses Detailed status and error reports for bus systems processors and main memory Watchdog timer for Automatic Server Reconfiguration and Restart ASR R in the event of failure of memory modules or processors Power monitoring Early detection of a de...

Страница 13: ... TX300 server to be maintained from remote locations Remote diagnosis can be performed as a result for system analysis remote configuration and remote restart should the operating system or hardware fail RemoteView RemoteView is the remote management solution from Fujitsu Siemens Computers for Intel based PRIMERGY systems RemoteView 3 0 and the relevant hardware components integrated on the system...

Страница 14: ... must be performed in the order shown V CAUTION pay particular attention to texts marked with this symbol Failure to observe this warning may endanger your life destroy the system or lead to the loss of data I indicates additional information notes and tips Table 1 Notational conventions Power supply unit Wide range Rated voltage range 100 V 240 V Frequency 50 Hz 60 Hz Rated current in basic confi...

Страница 15: ...t safety and ergonomics IEC 60950 EN 60950 UL 60950 3rd Ed CAN CSA C22 2 No 60950 3rd Ed Electromagnetic compatibility FCC class A VCCI class A AS NZS 3548 class A BSMI class A CNS 13438 Interference emission EN 55022 Harmonic current EN 6100 3 2 JEIDA Flicker EN 61000 3 3 Interference immunity EN 55024 CE label according to EU directives Low Voltage Directive 73 23 EEC Electromagnetic Compatibili...

Страница 16: ... Environment class 3K2 Environment class 2K2 DIN EN 60721 IEC 721 section 3 3 DIN EN 60721 IEC 721 section 3 2 Temperature Operation 3K2 Transport 2K2 10 C 35 C 25 C 60 C Humidity 10 85 Sound power level LWAd ISO 9296 6 5 B standby 6 7 B operating Sound pressure level at bystander position LpAm ISO 9296 50 dB A standby 52 dB A operating ...

Страница 17: ...e rack model into the rack see section Installing Removing the Rack Model into the Rack on page 29 Ê Cable the server Please also refer to the section Connecting Devices to Server on page 49 and section Instructions on Connecting and Discon necting Cables on page 52 Ê Connect the system to the line voltage see section Connecting the Server to the Line Voltage on page 51 Ê Make yourself familiar wi...

Страница 18: ...ge 67 I For further information on remote or local installation of the server please refer to the ServerStart manual which contains a Quick Step Guide as well as detailed description of the different installation options and installation wizards A print version of the ServerStart manual is included in the ServerStart Bundle delivered with the server system A PDF version of the manual is contained ...

Страница 19: ...f you have any questions about where you can set up the device contact your sales outlet or our customer service team V CAUTION The actions described in these instructions should only be performed by technicians service personnel or technical specialists Equipment repairs should only be performed by qualified staff Any failure to observe the guidelines in this manual and any unauthorized openings ...

Страница 20: ...ks and jolts Installation and operation V CAUTION If the rack model is integrated in an installation that receives power from an industrial public power supply network with the IEC309 connector the public power supply protection must comply with the requirements for the non industrial public power supply networks for the type A connector The server automatically sets itself to a voltage in the ran...

Страница 21: ...en connecting up a device refer to the relevant notes in this manual Never connect or disconnect data transmission lines during a storm lightning hazard In emergencies e g damaged casing controls or cables penetration of liquids or foreign matter switch off the device immediately remove the power plug and contact your sales outlet or customer service team Proper operation of the device in accordan...

Страница 22: ...may lead to a risk of explosion The batteries may only be replaced with identical batteries or with a type recommended by the manufacturer see the technical manual for the system board under Related Publications on page 107 Do not throw batteries into the trash can They must be disposed of in accordance with local regulations concerning special waste The battery must be disposed of in accordance w...

Страница 23: ...h drive speeds data loss Under certain conditions sharp edged pieces of broken CDs can penetrate the cover of the drive damage to the device and be thrown out of the device danger of injury particularly on uncovered body parts such as the face or neck I You protect the CD DVD ROM drive and prevent mechanical damage as well as premature wearing of the CDs by observing the following suggestions Only...

Страница 24: ...ntaining ESDs You must always discharge yourself of static charges e g by touching a grounded object before working The equipment and tools you use must be free of static charges Only touch the components at the positions highlighted in green touch points Do not touch any exposed pins or conductors on a component Use a grounding cable designed for this purpose to connect yourself to the system uni...

Страница 25: ... and meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 for digital apparatus These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in strict accordance with the instructions may cause harmful interfe...

Страница 26: ...tachment of connecting cables and equipment other than those specified by Fujitsu Siemens Computers The correction of interferences caused by such unauthorized modification substitution or attachment will be the responsibility of the user The use of shielded I O cables is required when connecting this equipment to any and all optional peripheral or host devices Failure to do so may violate FCC and...

Страница 27: ...talling the rack that the anti tilt mechanism is properly mounted For safety reasons no more than one unit may be removed from the rack at any one time during installation and maintenance work If several units are removed from the rack at the same time there is a risk that the rack will tilt forward The rack must be connected to the power supply by an authorized specialist electrician If the rack ...

Страница 28: ...do not have to be switched on permanently should be switched off until they are needed as well as during long breaks and after completion of work Notes on packaging Please do not throw away the packaging You may need it later for transporting your system unit If possible the device should only be transported in its original packaging Notes on dealing with consumables Please dispose of printer cons...

Страница 29: ...nd disposal For details on take back and reuse of devices and consumables within Europe contact your Fujitsu Siemens Computers branch office subsidiary or our recycling center in Paderborn Fujitsu Siemens Computers Recycling Center D 33106 Paderborn Tel 49 5251 8180 10 Fax 49 5251 8180 15 ...

Страница 30: ......

Страница 31: ...section Handling Hard Disk Drives HDD Modules on page 81 Avoid the formation of condensation inside and on the outside of the hard disk drives before setting up the server must be acclimatized in its operating environment for an acclimatization time table 2 I The temperature difference in table 2 represents the difference between the operating temperature and the external transport or storage temp...

Страница 32: ...he section Instructions on Connecting and Discon necting Cables on page 52 Ê Connect the server to the power supply see section Connecting the Server to the Line Voltage on page 51 4 2 Unpacking the Server V CAUTION Please note the safety instructions in chapter Important Notes on page 13 If you need to lift or transport the server ask other people to help you Do not unpack the server until it is ...

Страница 33: ...to be installed continue with section Installing Removing the Rack Model into the Rack on page 29 V CAUTION Please note the safety instructions in chapter Important Notes on page 13 Ê Transport the server to the place where you want to set it up Ê Unpack the server see section Unpacking the Server on page 26 Figure 2 Mounting HDD cover 2 1 4 3 3 ...

Страница 34: ...ht The required minimum distances for operation and maintenance areas see Maintenance area for the floorstand model on page 9 must be adhered to In order to connect other devices e g storage subsystem the rear of the server must be accessible The mains plug must be accessible easily and safely There must be a clearance of at least 200 mm in front of and behind the server to ensure adequate ventila...

Страница 35: ... the rack The rack systems of the Fujitsu Siemens Computers GmbH PRIMECENTER Rack DataCenter Rack and 19 Inch Classic Rack support fully the instal lation of the PRIMERGY server systems The installation into the at present usual rack systems of different foreign manufacturers 3rd Party Rack is supported to large part To accommodate the ventilation concept and ensure proper ventilation of the compo...

Страница 36: ...chnical Manual to the respective rack To rack systems of different foreign manufacturers the following applies 3rd Party Rack Certain boundary conditions are to be fulfilled Installation dimensions see the dimensions shown in figure 3 on page 31 1 rack front side 2 rack rear side A rack depth comparison PRIMECENTER Rack 940 1000 mm B rack width comparison PRIMECENTER Rack 700 mm C clearance of the...

Страница 37: ...A26361 K881 Z102 4 7619 31 Hardware Installation Installing Removing the Rack Model into the Rack Figure 3 Mechanical conditions ...

Страница 38: ...e necessary cooling is reached by the horizontal self ventilation of the installed devices air flow from the front to the rear Power supply For the installation in 3rd Party Racks it is to be made certain that appro priate socket strips are present 4 4 1 Mounting into the PRIMECENTER Rack For mounting the server into the PRIMECENTER Rack the following parts are necessary support bracket two telesc...

Страница 39: ...t telescopic rail 3 with two screws M5x8 4 and two hexagonal flange nuts M5 as shown in figure 4 Ê Repeat the procedure also for the right telescopic rail and the corresponding assembly brackets VR and HR For mounting the left telescopic rail in the PRIMECENTER Rack the delivered support bracket must first be mounted on the rear left support upright The bracket must be mounted level with the lower...

Страница 40: ...adjustment in each case two mounting springs or plugwashers must be pre mounted at the support uprights and the support bracket see figure 5 on page 34 Figure 5 Mounting the springs or plugwashers in the support bracket Ê Place the mounting springs or plugwashers 1 in the holes of the support uprights and or of the support bracket at the marked attachment points I For better orientation the height...

Страница 41: ...A26361 K881 Z102 4 7619 35 Hardware Installation Installing Removing the Rack Model into the Rack Figure 6 Mounting the telescopic rails in the PRIMECENTER Rack ...

Страница 42: ...e Server on page 46 Ê Route the cables with the inserted server as described in the technical manual of the PRIMECENTER Rack 4 4 2 Mounting into the DataCenter Rack For mounting the server into the DataCenter Rack the following parts are necessary support bracket two telescopic rails assembled possibly assembly bracket HL are punched onto the bracket two or eight mounting springs plugwashers figur...

Страница 43: ...t bracket must first be mounted level with the device on the rear left support upright Ê Mark the position of the attachment points for the telescopic rails and for the server front panel on the support uprights four height units Ê Mount the support bracket at the appropriate height on the left rear support upright as described in the Technical Manual of the DataCenter Rack Ê Place the spring nuts...

Страница 44: ...escopic rail to the support bracket no spring nuts are necessary since the assembly bracket HL is equipped with threaded holes For adjustment two mounting springs or plugwashers must be pre installed in the support bracket see figure 5 on page 34 Figure 8 Mounting the telescopic rail in the DataCenter Rack Ê Secure the end of the telescopic rail without assembly bracket with two screws M5 1 in the...

Страница 45: ...the DataCenter Rack Ê Mount the server see section Installing the Server on page 46 Ê Route the cables with the inserted server as described in the Technical Manual of the DataCenter Rack 4 4 3 Mounting into the Classic Rack For mounting the server into the Classic Rack 19 inch the following parts are necessary two telescopic rails assembled protective hose for fibre channel optical waveguide cabl...

Страница 46: ...must fit into the holes in the support uprights Ê Mount the server see section Installing the Server on page 46 Mounting the articulated cable carrier cable management V CAUTION In contrast to the instruction in the Technical Manual for the Classic 19 inch Rack the articulated cable carrier is fastened only to the support upright not at the server Ê To secure the articulated cable carrier place tw...

Страница 47: ...unting screws on the rear right support upright Figure 11 Routing the cables on the articulated cable carrier Ê Route the cables as shown in the figure and secure them to the articulated cable carrier with cable ties 1 V CAUTION In order to avoid damages at fibre channel optical waveguide cables these must be encased with a protective hose see Routing the fibre channel optical waveguide cable ...

Страница 48: ...allation Securing the cables to the articulated cable carrier ensures that if the server is pulled out the articulated cable carrier extends themselves The server can be pulled out so later without further preparations see figure 12 Figure 12 Server with articulated cable carrier pulled out ...

Страница 49: ... kit has a separable design Figure 13 Mounting the protective hose Ê Separate the outside protective sheath 1 from the inside sheath Ê Carefully laid the fibre channel optical waveguide cable 3 into the inside protective sheath 2 Ê Push the outside protective sheath 1 over the inside protective sheath V CAUTION The sheath openings must be arranged moving in opposite direction as shown in the secti...

Страница 50: ...4 Mounting into 3rd Party Racks For mounting the server into the 3rd Party Rack the following parts are necessary two telescopic rails assembled possibly four assembly brackets VL VR HL HR are punched onto the brackets possibly eight mounting springs or plugwashers figure 5 on page 34 possibly protective hose for fibre channel optical waveguide cable I To ensure the frontal assembling of the teles...

Страница 51: ... I Sometimes a number of parts of the delivered mounting kit cannot be used because original parts of the 3rd Party Rack are to be used Ê Mount if necessary the supplied assembly brackets on the telescopic rails as described in section Mounting into the PRIMECENTER Rack on page 32 Ê Mount the telescopic rails in the 3rd Party Rack as described in section Mounting into the PRIMECENTER Rack on page ...

Страница 52: ...tallation 4 4 5 Installing the Server V CAUTION At least two people are needed to position the server in the rack Figure 15 Pulling the telescopic bar out Ê Pull the mounted telescopic bars completely out toward the front They must click into place so that you can no longer push them back ...

Страница 53: ...ting telescope bars V CAUTION Never lift the server into the rack using the handles on the front panel Ê Slide the server a little in the direction marked 2 until the noses 3 engage and or position the server so that the holes of the telescope bars are in line with those of the server When doing this ensure that the telescope bars are kept in a locked position 3 2 1 ...

Страница 54: ...be carried out by one person only Figure 17 Telescope bar with safety spring Ê Press in the safety springs 1 on both telescope bars Figure 18 Fastening the server Ê Slide the server into the rack 1 Ê Place the cage nuts for fastening the front panel in the corresponding holes of the front support uprights and fasten the server 2 using four knurled screws To remove the server follow the same proced...

Страница 55: ...your server depends on the PCI boards installed The standard ports figure 19 are marked with symbols and some are color coded Figure 19 Floorstand model ports 1 Mouse port PS 2 green 5 Monitor port VGA blue 2 Serial port COM2 turquoise 6 USB port 1 and 2 black 3 Optional parallel port burgundy 7 Serial port COM1 turquoise 4 LAN ports 8 Keyboard port PS 2 purple 9 Global Error and ID indicators 9 1...

Страница 56: ... the front of the server see figure 24 on page 55 Connecting the keyboard mouse and monitor Ê Connect the monitor the keyboard and mouse to the standard ports of the server see figure 19 on page 49 and figure 20 on page 50 Ê Connect the power cable of the monitor to a grounded mains outlet of the in house mains and or into the mains socket strip of the rack V CAUTION The rated current for the moni...

Страница 57: ... a voltage in the range of 100 V to 240 V Make sure that your local voltage is within this range Figure 21 Connecting the server to the line voltage Ê Connect the insulated connector of the power cable to the power supply unit of the server 1 and the power plug to a grounded mains outlet 2 of the in house mains and or into the mains socket strip of the rack see Technical Manual of the rack I A pha...

Страница 58: ...ect and disconnect the cables in the order described below Connecting cables Ê Turn off all power and equipment switches Ê Pull all power plugs out of the grounded power sockets Ê Plug all cables into the server and peripherals Ê Plug all data communication cables into the utility sockets Ê Plug all power cables into the grounded power sockets Disconnecting cables Ê Turn off all power and equipmen...

Страница 59: ...del Enabling access to the accessible drives Figure 22 Accessing the accessible drives Ê Unlock the server 1 Ê Slide the accessible drives cover downwards 2 I To prevent access to the HDD modules the server can be locked again 3 In this case the accessible drives cover cannot be pushed into the top position and the hard disk drive cover cannot be removed see figure 23 on page 54 1 2 3 ...

Страница 60: ...and Operation Enabling access to the HDD modules Figure 23 Accessing the HDD modules Ê Unlock the server Ê Slide up the accessible drives cover as far as possible 1 Ê Remove the HDD cover 2 3 The HDD cover is replaced and the server locked in the reverse order 1 2 3 ...

Страница 61: ...he Front Figure 24 The front 1 ON OFF button 8 ID indicator 2 Power on indicator 9 USB port 3 Drive active indicator 10 Hard disk drive control indicators figure 26 4 Global Error indicator 11 Floppy disk drive access indicator 5 NMI button 12 CD ROM DVD ROM CD burner indicator 6 Reset button 13 Key lock floorstand model only 7 ID button ...

Страница 62: ... system is operating pressing the ON OFF button will switch OFF the system I The ON OFF button does not disconnect the server from the mains To disconnect from the mains completely remove the power plug NMI NMI button V CAUTION Please do not press Risk of losing data The NMI button may only be used by Service reset Reset button Pressing the reset button reboots the system V CAUTION Risk of losing ...

Страница 63: ...when the system is ok The power is ON no service incident or event has occurred Flashes orange when a critical event has occurred Users can check BIOS Setup system and eventlog or via ServerView for event details The indicator also flashes in standby mode Lights orange when a prefailure event has been recognized Users can check system and eventlog or via ServerView for event details The indicator ...

Страница 64: ...s on the drives CD ROM indicator Lights green when the storage medium is being accessed Floppy disk drive indicator Lights green when the storage medium is being accessed Indicators on the optional hot swap tape drive Figure 25 Hot swap tape drive 1 Clean indicator 2 Media indicator 3 Drive indicator 123 ...

Страница 65: ...tion with a RAID controller does not light No HDD Error lights HDD Faulty or Rebuild Stopped drive defective needs replacing a rebuild process was stopped or the HDD module is not correctly inserted slow blink HDD Rebuild the data is restored by the RAID controller after changing a hard disk drive fast blink HDD Identify four fast blinks pause HDD Predicted Fault two fast blinks pause HDD Hot Spar...

Страница 66: ...Setup system and eventlog or via ServerView for event details The indicator also flashes in standby mode Lights orange when a prefailure event has been recognized Users can check system and eventlog or via ServerView for event details The indicator also lights in standby mode If the event is still acute after a power failure the indicator is activated after the restart Lights blue when the system ...

Страница 67: ...te of 1 Gbps Lights green for a LAN transfer rate of 100 Mbps Does not light for a LAN transfer rate of 10 Mbps or if there is no LAN connection available 3 LAN active indicator green Lights green when a LAN transfer occurs Does not light when there is no transfer LED lighting State Meaning yellow standby Power supply unit is connected to the mains green operating Power supply unit working properl...

Страница 68: ... board may be installed or removed 2 flashing does not light Device operating PCI slot is in enable or disable sequence Wait until the green LED has changed its status does not light after disable or lights after enable sequence 3 lights does not light Device operating PCI slot powered up No board may be installed or removed 4 does not light lights Device operating a problem has occurred There are...

Страница 69: ...ert the ServerStart CD and or an installation disk in the corresponding drive Ê Follow the instructions on the monitor see also section Configuration with ServerStart on page 66 and or section Configuration without ServerStart on page 67 System already installed The power on indicator position 2in figure 24 on page 55 lights orange standby mode Ê Press the ON OFF button position 1in figure 24 on p...

Страница 70: ...tions The server switches OFF and remains in standby mode Other ON OFF options In addition to the ON OFF button the server can be switched ON and OFF in the following ways Specified switch on time switch off time The server is switched ON or OFF at a time specified in the ServerView program Ring indicator The server is switched ON via an internal or external modem Wakeup On LAN WOL The server is s...

Страница 71: ...ble indicator modes and their meaning are explained in table 3 on page 62 and table 4 on page 63 If it is attempted to remove the relevant board despite the illuminated green indicator the slot is automatically powered off to protect the board and the system from any damage The hot plug functionality is supported by the currently available Windows operating systems The PCI hot plug software PCI Ca...

Страница 72: ...User s Guide on the Server Books CD choose Controllers from the menu With the ServerStart CD provided you can configure the server and install the operating system in a convenient manner The menu guided configuration includes the server configuration with the SCU and the RAID controller configu ration with the GAM Global Array Manager and or Adaptec Storage Manager I Descriptions of operating syst...

Страница 73: ...D controller you must configure it as described in the related documentation Configuring the onboard SCSI controller You will find a description of the onboard SCSI controller configuration in the Technical Manual for the system board see Related Publications on page 107 Further information is available on the driver diskettes provided Installing the operating system Ê Insert the installation flop...

Страница 74: ...this job to a service technician Do not use any cleaning agents that contain abrasives or may corrode plastic Ensure that no liquid enters the system Ensure that the ventilation areas of the server and the monitor are clear Clean the keyboard and the mouse with a disinfecting cloth Wipe the server and monitor casing with a dry cloth If particularly dirty use a cloth that has been moistened in a mi...

Страница 75: ...Setup offers you various options for protecting your data from unauthorized access By combining these options you can achieve optimum protection for your system I You will find a detailed description of the Security menu and how to assign passwords in the manual for the BIOS Setup and on the ServerBooks CD see also Related Publications on page 107 Preventing unauthorized BIOS Setup calls You can a...

Страница 76: ...ect the value Disabled for the Diskette Write field in the Security menu Protecting BIOS from being overwritten To activate this protection select the value Disabled for the Flash Write field in the Security menu Protecting the server from being switched on by an external device To activate this protection select the value Disabled for the Remote Power On field in the Security menu Protecting the ...

Страница 77: ... follows Ê Make a list of the steps and the circumstances that led to the fault Also make a list of any error messages that were displayed Ê Switch off the server Ê Contact our customer service team 7 1 Power On Indicator Remains Dark The power on indicator remains dark after switching ON Power cord incorrectly connected Ê Make sure that the power cable is correctly connected to the server and to ...

Страница 78: ... appropriate password Brightness control is set to dark Ê Set the brightness control on the monitor to light For detailed information please refer to the Operating Manual supplied with your monitor Power cable or monitor cable not connected Ê Switch off the monitor and the server Ê Check whether the power cable is properly connected to the monitor and to the grounded socket Ê Check whether the mon...

Страница 79: ...ngly 7 5 No Monitor Display or the Display Drifts The wrong horizontal frequency or resolution has been selected for the monitor or for the application program Ê Find out which horizontal frequency your monitor screen supports You will find the horizontal frequency also known as line frequency or horizontal deflection frequency in the documentation for your monitor Ê Refer to the documentation for...

Страница 80: ...ether the floppy disk drive controller and write permission are enabled see technical manual for system board on the PRIMERGY ServerBooks CD 7 8 Incorrect Time and or Date Ê Set the time and or date in the operating system or in BIOS Setup I If the time and date are repeatedly wrong when you switch on your server you must change the lithium battery Contact our Service group 7 9 System Fails to Boo...

Страница 81: ...oller 7 11 Added Drive Reported Defective This error message may occur when the server has a RAID controller RAID controller is not configured for this hard disk drive The drive was probably installed when the system was switched off Ê Reconfigure the RAID controller for the drive with the corresponding utility Information is contained in the documentation on the RAID controller or Ê Reinstall the...

Страница 82: ...I slot whose MRL sensor was illegally pressed an NMI is initiated Blue Screen Ê Press the On Off button for longer than five seconds or remove the power plug Ê Reboot the server 7 13 Hot Plug PCI Power Indicator not Lighting after Replacing the Board Incorrect PCI board installed Only PCI boards of the same type and with the same settings may be exchanged If the boards do not match the new board i...

Страница 83: ...ctly Ê Repeat the enable process see section Replacing hot plug PCI Boards on page 94 If the error occurs again it is probable that the PCI board is defective Ê Repeat the enable process with a new PCI board If the error continue to occur contact our Service group 7 14 Error Messages on the Monitor The meanings of the error messages are explained in the manual for the BIOS Setup and in the documen...

Страница 84: ......

Страница 85: ... V CAUTION Please observe the safety information in chapter Important Notes on page 13 8 1 1 Adding a hot swap Power Supply Unit The mounting location for the second hot swap power supply unit contains a dummy module This dummy module must be removed before installing a second power supply unit Ê Open the two fixing screws and remove the dummy module from the second power supply unit mounting loca...

Страница 86: ...ansport lock a 45 counterclockwise 1 and pull it out 2 Ê Slide the locking bar of the installed power supply unit towards the power plug 3 and remove the power supply unit from the mounting location in the direction marked 4 Ê Open the transport lock of the new power supply unit insert and lock it into the free mounting location in the reverse order I Make sure that the power supply unit engages c...

Страница 87: ...dules Hard disk drives incorporated in the HDD modules are highly sensitive electro magnetic devices and must be handled with great care It is extremely likely that incorrect handling will lead to partial and or total failure of the hard disk drives These failures will result in data errors and to loss of data or to total corruption of the hard disk drive Please observe the following rules which w...

Страница 88: ... on the dummy module together see figure 30 on page 82 until the locking mechanism disengages and remove the dummy module from the mounting location The dummy module is installed in the reverse order V CAUTION Keep the dummy module for future use If the HDD module is removed again and not replaced with a new module the dummy module must be reinstalled due to cooling to comply with applicable EMC r...

Страница 89: ... be put back into their original place after an upgrade If this is not taken into account existing data can be destroyed I So that the storage capacity of the hard disk can be recognized at a glance when the hard disk drive is replaced several prefabricated stickers with the storage capacities are provided with the server Each HDD module should bear a sticker indicating its capacity on the front p...

Страница 90: ...in compliance with the appropriate ESD guide lines see section Modules with electrostatic sensitive components on page 18 Figure 31 HDD module and dummy module 1 HDD module hard disk drive carrier with installed hard disk drive 2 Indicators HDD busy LED green HDD fault LED orange Description see table on page 59 in section Hard disk drive indicators 3 Handle for locking and unlocking of the hard d...

Страница 91: ...ing HDD module Ê Open the locking mechanism by pressing the locking button 1 Ê Push the handle of the HDD module fully in the direction of the arrow I If the HDD modules are provided with a transport lock 1 in the next figure remove these before you open the locking mechanism Figure 33 HDD module removing the transport lock ...

Страница 92: ...DD module Ê Unlock the HDD module as described in Unlocking the HDD module on page 85 Ê Carefully push the HDD module into the empty slot 1 until it stops Ê Push the handle completely in the direction of the arrow 2 until the locking mechanism 3 engages 4 To remove the HDD module follow the same procedure in the reverse order 2 3 1 4 ...

Страница 93: ... as follows Ê If you want to remove a HDD module that is not defective the drive must be first set to offline via the software RAID controller configuration software Ê Now pull out the HDD module a few centimeters Ê Wait for at least 60 seconds I This period is necessary for the RAID controller to recognize that a HDD module has been pulled out and for the hard disk drive to come to a stop Ê Pull ...

Страница 94: ...ations in the drive cage or HDD extension box The dummy modules installed in each of the slots should be removed Ê Remove the dummy modules from the two slots see section Installing Removing HDD Module on page 83 V CAUTION Keep the dummy modules If the drive is removed and not replaced with a new drive the dummy module must be reinstalled due to cooling to comply with applicable EMC regulations re...

Страница 95: ...ts Hot swap Magnetic Tape Drive Figure 35 Unlocking the magnetic tape drive Ê Open the locking mechanism by pressing the locking button 1 Ê Push the handle of the module fully in the direction of the arrow Figure 36 Installing a magnetic tape drive 2 1 3 ...

Страница 96: ...nformation in chapter Important Notes on page 13 In order to replace a defective system fan the left side cover floorstand model or the housing cover rack model must be removed as the system fans are not directly accessible see section Opening Closing the Housing on page 97 The failure of a system fan is notified by the Global Error indicator on the front and rear of the server lights orange The f...

Страница 97: ...7619 91 Hot plug hot swap Components Hot swap System Fan Figure 37 Arrangement of the system fans Ê Identify by the illuminated LED lights orange on the fan board which fan is defective Fan 2 Fan 4 Fan 1 Fan 3 S1 1 2 4 3 ...

Страница 98: ...he connecting cable 1 from the fan cartridge of the defective system fan V CAUTION The fan wheel of the defective system fan is still active and needs approx 10 seconds before it comes to a stop Ê Press the retaining clip 2 and pull out the fan cartridge from the mounting location in the direction of the arrow 3 1 3 2 a ...

Страница 99: ... removed Ê Push the new fan cartridge into the empty mounting location The retaining clip on the fan cartridge clicks audibly into place Ê Connect the connection cable to the fan cartridge Ê Press the S1 switch on the fan board see figure 37 on page 91 The switch signals to Server Management that a system fan has been replaced The new system fan is tested by Server Management The relevant LED then...

Страница 100: ...the inside of the server see table 3 on page 62 and figure 39 on page 95 Ê You should read the accompanying documentation supplied with the board beforehand I Only PCI boards of the same type and with the same settings may be exchanged If the boards do not match the new board will not be commissioned Ê Remove the left side cover floorstand model or the housing cover rack model see section Opening ...

Страница 101: ...de activates the MRL sensor which informs the operating system that the PCI slot has been deactivated If the MRL sensor is activated without authorization one of the LEDs is still lighting and there is a board in the PCI slot an NMI is initiated Blue Screen This state cannot be exited There is a risk that data may be lost Ê Open the hot plug PCI board holder d and remove it 2 Ê Remove all cables a...

Страница 102: ...ate the board using the relevant software or by pressing the button a The power indicator b for the hot plug PCI slot see table 3 on page 62 flashes green The slot is in the enable sequence Ê Wait until the power indicator lights constant The slot is now powered on I If the boards do not match the new board will not be commissioned see section Hot Plug PCI Power Indicator not Lighting after Replac...

Страница 103: ...by personnel with the appropriate technical training Any unauthorized openings and improper repairs could expose the user to risks electric shock fire hazards and could also damage the equipment Please observe the safety information in chapter Important Notes on page 13 Figure 40 Opening the housing Ê Open the green screw 1 using a screwdriver Ê Open the two green knurled screws 2 1 2 ...

Страница 104: ... 7619 Opening Closing the Housing Hot plug hot swap Components Figure 41 Removing the side cover Ê Push the left side cover approx 2 cm to the rear 1 Ê Remove the side cover 2 The cover is replaced in the reverse order 2 1 ...

Страница 105: ...significantly increases the availability of the system Additional HDD extension box Two of the 5 25 inch mounting locations for accessible drives can be used to install a HDD extension box The HDD extension box allows up to three additional HDD modules to be installed Each HDD module can accommodate a SCSI hard disk drive with an SCA Single Connector Attachment interface and a maximum height of 1 ...

Страница 106: ...the operating system or hardware fail It comes with its own LAN connection as well as its own COM port In this way all functions are made available either via LAN or via modem Additional LocalView module alphanumeric system display The LocalView module provides an alphanumeric display of system information and hardware errors It is an intelligent module with a microcontroller and its own memory th...

Страница 107: ...tomatic Server Reconfiguration and Restart BIOS Basic Input Output System BMC Baseboard Management Controller CC Cache Coherency CD Compact Disk CD ROM Compact Disk Read Only Memory CHS Cylinder Head Sector CMOS Complementary Metal Oxide Semiconductor COM Communication CPU Central Processing Unit DC Direct Current ...

Страница 108: ...anagement Interface ECC Errror Checking and Correcting ECP Extended Capabilities Port EEPROM Electrically Erasable Programmable Read Only Memory EMC ElectroMagnetic Compatibility EMP Emergency Management Port EPP Enhanced Parallel Port ESD ElectroStatic Discharge FPC Front Panel Controller FRU Field Replaceable Unit FSB Front Side Bus ...

Страница 109: ... Hard Disk Drive HSC Hot Swap Controller I C Inter Integrated Circuit I O Input Output ICM Intelligent Chassis Management ID Identification IDE Intergrated Drive Electronics IRQ Interrupt Request Line LAN Local Area Network LBA Logical Block Address LCD Liquid Crystal Display LUN Logical Unit Number ...

Страница 110: ...ch NMI Non Maskable Interrupt NVRAM Non Volatile Random Access Memory OS Operating System PCI Peripheral Component Interconnect PDA Prefailure Detection and Analysing POST Power ON Self Test RAID Redundant Arrays of Independent Disks RAM Random Access Memory ROM Read Only Memory RSB Remote Service Board RTC Real Time Clock ...

Страница 111: ...le Bit Error SCA Single Connector Attachment SCSI Small Computer System Interface SDR Sensor Data Record SDRAM Synchronous Dynamic Random Access Memory SEL System Event Log SMI System Management Interrupt SSU System Setup Utility SVGA Super Video Graphics Adapter USB Universal Serial Bus VGA Video Graphics Adapter ZCR Zero Channel RAID ...

Страница 112: ......

Страница 113: ...the Internet can be found via the URL http manuals fujitsu siemens com choose intel based servers PRIMERGY ServerBooks 1 Safety and Ergonomics 2 Warranty 3 19 inch rack Technical Manual 4 DataCenter Rack Technical Manual 5 PRIMECENTER Rack Technical Manual 6 LocalView User Manual 7 ServerView Server Management User Manual 8 ServerView Extension ServerView Extension for HP OpenView NNM 9 ServerView...

Страница 114: ...108 A26361 K881 Z102 4 7619 Related Publications 14 BIOS Setup Reference Manual 15 Configurator For partners and distributors only http extranet fujitsu siemens com cafe products primergy ...

Страница 115: ... 52 disconnecting 52 cage nut 33 37 39 CD burner indicator 55 CD ROM drive indicator 55 58 slim line 4 CE certification 9 19 channel optical waveguide cable protective hose 43 chipkill 5 Class A Compliance Statement 19 Classic Rack installing in 39 requirements 30 cleaning monitor mouse server keyboard 68 closing housing 97 components hardware software 1 configure 66 configuring server 6 66 connec...

Страница 116: ...es not boot 74 wrong date 74 wrong time 74 Error Correcting Code 5 Error Detection Code 5 error message on screen 77 ESD devices sensitive to electrostatic discharge 18 ESD sensitive devices 18 extensions external SCSI interface 100 HDD extension box 99 hot swap tape drive 99 LocalView 100 RemoteView Service Board 100 external devices connecting 52 external SCSI interface extension 100 F fans CPU ...

Страница 117: ...t 3 startup 65 hot spare memory memory module 5 hot swap HDD module 81 87 power supply unit 4 51 79 system fans 90 tape drive 4 88 hot swap tape drive extension 99 installing removing 88 housing closing 97 opening 97 I ID indicator 49 55 57 60 ID button 55 56 indicators CD burner 55 CD ROM 55 DVD 55 floppy disk drive 55 Global Error 49 55 57 60 hard disk drive 55 59 HDD active 55 57 hot plug PCI 6...

Страница 118: ... screen 73 MRL sensor illegally activated error 76 N NMI button 55 56 noise level 10 notational conventions 8 note about the laser 17 O ON OFF button 55 56 onboard SCSI controller configuring 67 opening housing 97 operating system installing 67 operation 53 operation elements 55 overloading 6 P packaging 22 26 PCI hot plug software installing 65 PCI slot hot plug 1 PDA 5 6 plugwasher for telescopi...

Страница 119: ...ECENTER Rack 29 reset button 55 56 routing cables 36 39 S safety 13 saving energy 22 screen error message 77 flickering 73 no display 73 remains dark 72 screen dark 73 shows flickering stripes 73 SCSI controller HostRAID 4 SCSI interface external 100 SCSI 1 channel in 2 channel upgrading 99 security functions 1 setup password 69 system password 69 unauthorized access 69 server closing the housing ...

Страница 120: ... USB port 49 ventilation clearance 9 weight 9 server management 6 ServerStart 6 66 ServerView 6 supported functions 6 service PRIMERGY Diagnostic LED 7 server 7 touch point 7 setting up server 27 setup password 69 spring nut 33 37 standards 9 startup hot plug PCI slot 65 server 53 sticker 22 support angle 37 support bracket 33 switching OFF server 63 switching ON server 63 switch OFF time define 6...

Страница 121: ...amage 26 troubleshooting server 71 U unauthorized access 69 unpacking server 26 upgrades floorstand in rack model 99 redundant power supply 99 SCSI 1 channel in 2 channel 99 USB interface 55 V ventilation fans 5 ventilation clearance 9 W weight 9 Z Zero Channel RAID controller ZCR 4 ...

Страница 122: ......

Страница 123: ...System A26361 K881 Z102 4 7619 Comments Suggestions Corrections Submitted by Fujitsu Siemens Computers GmbH User Documentation 81730 München Germany Fax 49 700 372 00000 email manuals fujitsu siemens com http manuals fujitsu siemens com ...

Страница 124: ......

Страница 125: ...System A26361 K881 Z102 4 7619 Comments Suggestions Corrections Submitted by Fujitsu Siemens Computers GmbH User Documentation 81730 München Germany Fax 49 700 372 00000 email manuals fujitsu siemens com http manuals fujitsu siemens com ...

Страница 126: ......

Страница 127: ...tsu com Copyright Fujitsu Technology Solutions 2009 Hinweise zum vorliegenden Dokument Zum 1 April 2009 ist Fujitsu Siemens Computers in den alleinigen Besitz von Fujitsu übergegangen Diese neue Tochtergesellschaft von Fujitsu trägt seit dem den Namen Fujitsu Technology Solutions Das vorliegende Dokument aus dem Dokumentenarchiv bezieht sich auf eine bereits vor längerer Zeit freigegebene oder nic...

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