6.4 General Troubleshooting
C144-E072-01EN
6-11
--
Turn on the library again, and turn off the host. Do not turn on the host again
until the power-on process of the library is completed.
--
To use the Fibre Channel, turn the devices on in the correct order (switch,
library, and host).
--
Contact maintenance personnel.
6.4.3 Cartridge
-
Writing to tape fails.
--
Confirm that the write protect tab is set to write enabled.
--
Confirm that the overwrite-disabled setting of the backup software is off.
--
Check the file system access permissions of the host device.
--
Confirm that the correct type of tape is being used.
--
Try using a new tape.
CAUTION
Damage to the library:
During troubleshooting, do not insert a
defective tape into another drive. The defective tape may damage the
drive.
-
Tape is stuck in the drive.
--
Turn the library off and then on again, and try using the operator panel to eject
the tape.
--
Confirm that the backup host software has not reserved the slot. If the slot has
been reserved, the reservation must be cancelled.
--
Perform a reset operation from the operator panel to check if the tape is ejected.
Contact maintenance personnel.
6.4.4 CAS
-
The CAS cartridge cannot be accessed.
--
From the operator panel, open the target CAS door. Then remove the magazine.
--
Remove the tape.
--
Reinsert the magazine.
--
If the magazine is defective, contact maintenance personnel.
6.4.5 Compatibility
-
The cleaning or data cartridge is not compatible with the drive.
--
Confirm that a cleaning or data cartridge compatible with the drive is being
used.
--
Confirm that the correct barcode label is affixed.
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