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Troubleshooting and tips
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A26391-K105-Z120-1-7619
The notebook does not start after switch on
If the notebook does not start after switch on, this may be due to one of the following:
The battery is not installed correctly
Ê
Switch off the notebook.
Ê
Check whether the battery is installed correctly in its compartment.
Ê
Switch the notebook on.
The battery is dead
Ê
Charge the battery.
Or
Ê
Install a charged battery.
Or
Ê
Connect the power adapter to the notebook.
The power adapter is not connected correctly
Ê
Switch off the notebook.
Ê
Check whether the power adapter is connected correctly to the notebook.
Ê
Check whether the power cable is plugged properly into the power adapter and into the mains
outlet. The indicator on the power adapter should light up.
Ê
Switch the notebook on.
The notebook stops working
If the notebook stops working, this may have the following reasons:
The notebook is in Standby or Suspend mode
Ê
Reactivate the notebook by pressing a key (Standby mode) or by switching it back on
(Suspend mode).
An application programme has caused the malfunction
Ê
Close the application programme or restart the notebook by switching it on/off or with a warm
boot.
The battery is dead
Ê
Charge the battery.
Or
Ê
Install a charged battery.
Or
Ê
Connect the power adapter to the notebook.
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