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Troubleshooting

408



Mottle

NOTE:

•

If the problem continues even though you have taken suggested actions described above, contact the Fuji
Xerox local representative office or an authorized dealer.

Problem

Action

The printed result has mottled
appearance.

Adjust the transfer bias.

1

Launch the Printer Setting Utility, click

Adjust BTR

on the

Printer

Maintenance

tab.

2

Adjust the setting for the type of print media being used.

3

Click the

Apply New Settings

button.

If you use non-recommended print media, use the print media
recommended for the printer.

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Содержание DocuPrint M215 fw

Страница 1: ...User Guide DocuPrint M215 b M215 fw...

Страница 2: ...s 26 Security Precautions for Using Wireless LAN Products 27 Product Features 28 1 Specifications 31 Copy Function 32 Print Function 35 Scan Function 36 Fax Function DocuPrint M215 fw Only 38 Direct F...

Страница 3: ...n IP Address for IPv4 Mode 79 Verifying the IP Settings 82 Printing and Checking the System Settings Page 83 Installing Print Driver on Computers Running Windows 84 Identifying Print Driver Pre instal...

Страница 4: ...Status of Print Job 193 Printing a Report Page 194 Printer Settings 195 Printing with Web Services on Devices WSD DocuPrint M215 fw Only 198 Adding Roles of Print Services 199 Printer Setup 201 6 Cop...

Страница 5: ...Settings 269 Changing the Scan Settings for an Individual Job 271 8 Faxing DocuPrint M215 fw Only 273 Connecting the Telephone Line 274 Configuring Fax Initial Settings 277 Setting Your Region 278 Se...

Страница 6: ...Using an Answering Machine 321 Using a Computer Modem 322 Setting Sounds 323 Speaker Volume 324 Ringer Volume 325 Specifying the Fax Settings 326 Changing the Fax Settings Options 327 Available Fax Se...

Страница 7: ...es 405 The Entire Output Is Blank 406 Streaks Appear on the Output 407 Mottle 408 Ghosting 409 Fog 410 Bead Carry Out BCO 411 Auger Mark 412 Wrinkled Stained Paper 413 The Top Margin Is Incorrect 414...

Страница 8: ...s 455 Storing Consumables 456 Managing the Printer 457 Checking or Managing the Printer with CentreWare Internet Services DocuPrint M215 fw Only 458 Checking Printer Status with SimpleMonitor Windows...

Страница 9: ...Contents 8...

Страница 10: ...copy scan and facsimile functions Please read this guide to achieve the best performance from this printer This guide assumes you are familiar with computers and the basics of network operation and c...

Страница 11: ...ions before performing the required procedures Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking WARNING This equipment will be inopera...

Страница 12: ...initial settings of the Fax and Scan functions The fax feature is available only on the DocuPrint M215 fw Also describes how to setup wireless network Wireless LAN function is available only on the D...

Страница 13: ...Using This Guide 12 Using This Guide This section includes Organization on page 13 Conventions on page 14...

Страница 14: ...upported paper how to load paper and how to print data using various print features 6 Copying Describes how to copy documents and the adjustment features 7 Scanning Describes how to set and use the Sc...

Страница 15: ...Long Edge Feed LEF Loading the document or paper with the long edge into the machine as shown in the illustration below Short Edge Feed SEF Loading the document or paper with the short edge into the m...

Страница 16: ...or item that if not followed strictly can lead death or severe or fatal injuries and the possibility to do it is comparatively high Used for items that if not followed strictly can lead to severe or f...

Страница 17: ...panel of this product for its rated ampere and voltage Never touch the power cord with wet hands It may cause electric shock Do not put an object on the power cord Always keep the plug connection fre...

Страница 18: ...ng switch off Once a month switch off this product and check if the power cord is plugged firmly into an electrical outlet the plug is not excessively heated rusted or bent the plug and electrical out...

Страница 19: ...rect sunlight Near cookers or humidifiers Locate this product on a level and sturdy surface that can withstand a weight of 9 9 Kg DocuPrint M215 fw 8 9 Kg DocuPrint M215 b Otherwise if tilted the prod...

Страница 20: ...l tubes that Fuji Xerox supplies Otherwise it may cause some defects To keep this product in a good performance and condition always use it in the following environment Temperature 10 32 C Humidity 10...

Страница 21: ...ngs on the product Liquid container such as flower vases or coffee cups Metal parts such as staples or clips Heavy objects If liquid is spilled over or metal parts are slipped into the product it may...

Страница 22: ...electric shock Do not attempt to remove a paper deeply jammed inside the product particularly a paper wrapped around the fusing unit or the heat roller Otherwise it may cause injuries or burns Switch...

Страница 23: ...r its disposal Keep drum cartridges or drum if not a cartridge type and toner cartridges out of the reach of children If a child accidentally swallows toner spit it out rinse mouth with water drink wa...

Страница 24: ...ays follow all warning instructions marked on or supplied with this product To avoid the risk of burn injuries and electric shock never touch the area with the High Temperature or High Voltage marks o...

Страница 25: ...Xerox reuses returned toner cartridges or toner containers and drums photoreceptors to make recycle parts recycle materials or energy recovery Proper disposal is required for toner cartridges no long...

Страница 26: ...instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this product does cause harmful inter...

Страница 27: ...les of items that may be illegal to copy or print in your country Currency Banknotes and checks Bank and government bonds and securities Passports and identification cards Copyright material or tradem...

Страница 28: ...nsmissions IDs passwords credit card numbers and other personal information Content of mail Unauthorized Access Criminal outsiders may access private or company networks without authorization to do th...

Страница 29: ...B storage device to save the scanned data Insert your USB storage device in the port on the printer and save the scanned data directly to your USB storage device For more information see Scanning to a...

Страница 30: ...Fuji Xerox Imaging Technology The high resolution LED print head 1200 x 1200 and IE Technology produce smoother lines Image Enhancement Technology 1 200 dpi Conventional technology Jagged line Enhance...

Страница 31: ...Product Features 30...

Страница 32: ...cifications of the product may change without prior notice NOTE Some features are not available on some models This chapter includes Copy Function on page 32 Print Function on page 35 Scan Function on...

Страница 33: ...DocuPrint M215 b Document glass The maximum size is 215 9 297 mm for both sheets and books Output Paper Size Multipurpose feeder Maximum Legal Minimum 76 2 148 5 mm 3 5 85 Priority sheet inserter Maxi...

Страница 34: ...apacity Standard 150 sheets Multipurpose feeder 10 sheets Priority sheet inserter Maximum paper capacity 160 sheets standard IMPORTANT Fuji Xerox P paper 64 gsm Continuous Copy 99 images NOTE The mach...

Страница 35: ...tandby mode 58 W or less Dimensions DocuPrint M215 fw Width 410 Depth 389 Height 318 mm DocuPrint M215 b Width 410 Depth 389 Height 299 mm When the front cover is closed Machine Weight DocuPrint M215...

Страница 36: ...2008 Windows Server 2008 R2 Windows 8 or Windows Server 2012 Operating System Standard GDI driver Microsoft Windows XP Microsoft Windows Server 2003 Microsoft Windows Server 2008 Microsoft Windows Vis...

Страница 37: ...anning Halftone Monochrome 8 bit Color 24 bit Scanning Speed DocuPrint M215 fw only Monochrome 8 5 sheets minute Color 2 sheets minute For ITU T No 1 Chart A4 200 dpi IMPORTANT The scanning speed vari...

Страница 38: ...Windows Server 2003 x64 Microsoft Windows Server 2008 x64 Microsoft Windows Vista x64 Microsoft Windows Server 2008 R2 Microsoft Windows 7 x64 Microsoft Windows 8 x64 Microsoft Windows Server 2012 x6...

Страница 39: ...sion speed for image information and does not include the controlling time for the communication Note that the actual transmission time depends on the content of documents the machine that the recipie...

Страница 40: ...the Fax Function Operating System Microsoft Windows XP Microsoft Windows Vista Microsoft Windows Server 2003 Microsoft Windows Server 2008 Microsoft Windows 7 Microsoft Windows 8 Microsoft Windows XP...

Страница 41: ...Specifications 40...

Страница 42: ...ic Operation This chapter includes Main Components on page 42 Turning On the Printer on page 49 Setting Initial Settings on the Operator Panel on page 50 Printing a Panel Settings Page on page 51 Powe...

Страница 43: ...ain Components This section provides an overview of your printer This section includes Front View on page 43 Rear View on page 45 Automatic Document Feeder ADF DocuPrint M 215 fw Only on page 46 Opera...

Страница 44: ...7 Document Output Tray 8 Power Switch 9 Toner Access Cover 10 Front Cover 11 Paper Width Guides 12 Length Guide 13 Slide Bar 14 Multipurpose feeder MPF 15 Priority Sheet Inserter PSI 16 Paper Cover T...

Страница 45: ...6 Document Glass 7 Power Switch 8 Toner Access Cover 9 Front Cover 10 Paper Width Guides 11 Length Guide 12 Slide Bar 13 Multipurpose feeder MPF 14 Priority Sheet Inserter PSI 15 Paper Cover The paper...

Страница 46: ...e Connector 6 Rear Cover Handle 7 Power Connector 8 Rear Cover 9 Transfer Roller 10 Paper Chute 11 Paper Feed Roller 12 Transfer Drum 13 Levers 1 USB Port 2 Rear Cover Handle 3 Power Connector 4 Rear...

Страница 47: ...Basic Operation 46 Automatic Document Feeder ADF DocuPrint M 215 fw Only 1 ADF Cover 2 Document Guides 3 ADF Glass 4 Document Glass 5 Document Feeder Tray 6 Document Cover 6 1 2 3 5 4...

Страница 48: ...f the Job Status menu 7 System button LED Moves to the top level of the System menu 8 Numeric keypad DocuPrint M215 fw Enters characters and numbers DocuPrint M215 b Enters numbers 9 Redial Pause butt...

Страница 49: ...215 fw only Enters characters space C Clear button DocuPrint M215 b only Deletes numbers 19 Address Book button Pressing this button at the Fax menu moves to the top level of the Address Book menu 20...

Страница 50: ...he power cord to the power connector on the rear of your printer see Rear View on page 45 2 Connect the other end of the cord to the power source 3 Turn on the printer NOTE When you turn on the printe...

Страница 51: ...e operator panel see Understanding the Printer Menus on page 334 For the DocuPrint M215 fw 1 Select the language you want to use on the operator panel and then press the button 2 Press the button to s...

Страница 52: ...Operation Printing a Panel Settings Page The Panel Settings page shows current settings for the operator panel menus This section includes The Operator Panel on page 52 The Printer Setting Utility on...

Страница 53: ...erator Panel NOTE The reports and lists are all printed in English 1 Press the System button 2 Select Report List and then press the button 3 Select Panel Settings and then press the button The Panel...

Страница 54: ...inter Printer Setting Utility NOTE The window to select a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer lis...

Страница 55: ...is also manually activated by pressing the Energy Saver button when the display shows Select Function When the printer is in the Low Power mode the LCD backlight turns off In the Sleep mode the Energy...

Страница 56: ...ress any button on the operator panel To exit the Sleep mode press the Energy Saver button NOTE When the printer is in the Sleep mode all buttons on the operator panel except the Energy Saver button d...

Страница 57: ...Basic Operation 56...

Страница 58: ...ting system This chapter includes Print and Scan Drivers on page 58 CentreWare Internet Services DocuPrint M215 fw Only on page 59 Printer Setting Utility Windows Only on page 61 SimpleMonitor Windows...

Страница 59: ...tures The scan driver enables you to scan images directly to your personal computer and place scanned images directly into an application via USB or the network The network feature is available only o...

Страница 60: ...tion options easily Anyone on your network can access the printer using the CentreWare Internet Services In administrative mode you can change the configuration of the printer set up your fax director...

Страница 61: ...bled for Administrator Mode 6 In the Administrator Login ID field enter a name for the administrator NOTE The default ID and password are 11111 and x admin respectively 7 In the Administrator Password...

Страница 62: ...etting Utility The Printer Setting Utility consists of the Printer Settings Report Printer Maintenance and Diagnosis tabs The Printer Setting Utility is installed with your print driver NOTE The Passw...

Страница 63: ...ppears The Printer Status window alerts you when there is a warning or when an error occurs for example when a paper jam occurs or toner is running low By default the Printer Status window launches au...

Страница 64: ...dress Book Editor is available only on the DocuPrint M215 fw 2 The Launcher Btype window provides several buttons Status Window Printer Setting Utility Troubleshooting Address Book Editor and Express...

Страница 65: ...ddress Book Editor DocuPrint M215 fw only Opens the Address Book Editor which allows you to add and edit Address Book entries See also Address Book Editor DocuPrint M215 fw Only on page 65 Express Sca...

Страница 66: ...th it you can add Fax entries E Mail entries Server entries When you start the software the Address Book Editor reads the printer s Address Book You can add edit and delete entries After making change...

Страница 67: ...ress Scan Manager and configure the output destination of the scanned image files Click Open the image file to display scanned files saved in the specified destination after scanning The Express Scan...

Страница 68: ...ing DocuWorks run the appropriate EXE file in the DocuWorks document handling software Windows supports DocuWorks and DocuWorks Viewer Light DocuWorks is available only for Windows NOTE For more infor...

Страница 69: ...Printer Management Software 68...

Страница 70: ...includes Overview of Network Setup and Configuration DocuPrint M215 fw Only on page 70 Connecting Your Printer on page 71 Setting the IP Address DocuPrint M215 fw Only on page 75 Installing Print Driv...

Страница 71: ...ter on the network Microsoft Windows operating systems Run the Installer on the Software Pack CD ROM to automatically set the printer s Internet Protocol IP address if you connect the printer to an es...

Страница 72: ...on Type Connection Specifications Ethernet 1 10 Base T 100 Base TX compatible USB USB 2 0 compatible Wireless 1 IEEE 802 11b 802 11g Wall jack connector 1 RJ11 Phone connector 1 RJ11 1 Available only...

Страница 73: ...pe Available Features USB When connected via USB you can Instruct print jobs from a computer Scan and print an image into an application Scan and print an image to a folder on the computer Use the Add...

Страница 74: ...y on page 74 To attach the printer to a computer 1 Ensure that the printer computer and any other attached devices are turned off and unplugged from the power source outlet 2 Connect one end of a USB...

Страница 75: ...printer as shown in the figure and then close the ferrite core IMPORTANT Do not twist the Ethernet cable too tightly The Ethernet cable may be cut off 3 Connect the Ethernet cable to the Ethernet port...

Страница 76: ...ncludes TCP IP and IP Addresses on page 76 Automatically Setting the Printer s IP Address on page 77 Dynamic Methods of Setting the Printer s IP Address on page 78 Assigning an IP Address for IPv4 Mod...

Страница 77: ...With TCP IP protocols each printer and computer must have a unique IP address It is important that the addresses are similar but not the same only the last digit needs to be different For example your...

Страница 78: ...DHCP server use the installer on the Software Pack CD ROM to detect or assign an IP address to your printer For further instructions insert the Software Pack CD ROM into your computer s CD DVD drive A...

Страница 79: ...tings page Using the Operator Panel To turn on off either the DHCP or AutoIP protocol 1 On the operator panel press the System button 2 Select Admin Menu and then press the button 3 Select Network and...

Страница 80: ...Checking the System Settings Page on page 83 Assigning an IP address is considered as an advanced function and is normally done by a system administrator Depending on the address class the range of th...

Страница 81: ...e button The next three digits are highlighted 13 Repeat steps 11 to 12 to enter all of the digits in the IP address and then press the button 14 Press the Back button and then ensure that IP Address...

Страница 82: ...w to select a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Util...

Страница 83: ...ettings page to confirm that the IP address subnet mask and gateway address are appropriate Using the Ping Command To verify if the printer is active on the network run the ping command in your comput...

Страница 84: ...e IP address is not resolved automatically see Assigning an IP Address for IPv4 Mode on page 79 The Printer Setting Utility The following procedure uses Windows 7 as an example NOTE The reports and li...

Страница 85: ...Pre install Status for Network Connection Setup DocuPrint M215 fw Only on page 85 Inserting the Software Pack CD ROM on page 87 USB Connection Setup on page 88 Network Connection Setup DocuPrint M215...

Страница 86: ...age If the IP address is 0 0 0 0 wait for a few minutes to resolve the IP address automatically and then print the System Settings page again If the IP address is not resolved automatically see Assign...

Страница 87: ...must be installed The following procedure uses Windows 7 as an example 1 Insert the Software Pack CD ROM into your computer 2 Click start Control Panel 3 Click System and Security 4 Click Windows Fire...

Страница 88: ...een and then select Run setup exe If the CD does not automatically launch perform the following steps a For Windows XP Windows Server 2003 Windows Server 2008 and Windows Server 2008 R2 click Start st...

Страница 89: ...Next 5 If you agree to the terms of the License Agreement click I accept the terms of the license agreement to continue the installation process and then click Next 6 If necessary click Print Test Pag...

Страница 90: ...this printer on a server check box NOTE If the installer displays 0 0 0 0 when you intend to use the AutoIP feature you must enter a valid IP address to continue 5 Specify the printer settings and th...

Страница 91: ...rd IEEE 802 11b g compliant Bandwidth 2 4 GHz Data Transfer Rate IEEE 802 11b mode 11 5 5 2 1 Mbps IEEE 802 11g mode 54 48 36 24 18 12 9 6 Mbps Security 64 40 bit key 128 104 bit key WEP WPA PSK TKIP...

Страница 92: ...s Windows 7 as an example 1 Insert the Software Pack CD ROM into your computer s CD DVD drive The Easy Install Navi launches automatically 2 Click Start Setup 3 Click Connect Your Printer The connecti...

Страница 93: ...92 5 Ensure that Wizard is selected and then click Next 6 Follow the on screen instructions to connect the USB cable and perform other setup until the Printer Setup Utility screen appears NOTE If Fou...

Страница 94: ...curity setting and then click Next The IP Address Settings screen appears 10 Select IP Mode depending on your network scheme When IPv4 is selected configure the following a Select Type b If you have s...

Страница 95: ...tallation 94 When Dual Stack is selected configure the following a Configure IPv4 Settings b If you have selected the Use Manual Address check box under IPv6 Settings enter the following item IP Addre...

Страница 96: ...and Software Installation 11 Click Next The FAX Settings screen appears 12 Configure the fax settings if necessary NOTE If you will not use the fax feature select the I don t use FAX functionality ch...

Страница 97: ...Printer Connection and Software Installation 96 14 Ensure that the wireless settings are displayed and then click Apply 15 Click Yes to restart your printer The Configuration Complete screen appears...

Страница 98: ...ck Print Printer Setting 18 Confirm that Link Quality is shown as Good Acceptable or Low on the report NOTE When Link Quality is No Reception check if the wireless settings are correctly configured To...

Страница 99: ...ess and then click Next 23 Check if the printer to be installed is listed in the Select Printer screen and then click Next NOTE If the printer to be installed is not listed in the Select Printer scree...

Страница 100: ...gs screen The following procedure uses Windows 7 as an example Displaying Configure Wireless Settings Screen 1 Insert the Software Pack CD ROM into your computer s CD DVD drive The Easy Install Navi l...

Страница 101: ...oftware Installation 100 5 Select Advanced Select a connection method from the following Ethernet Cable on page 101 WPS PIN on page 107 WPS PBC on page 109 Operator Panel on page 111 CentreWare Intern...

Страница 102: ...the Select Printer screen try the following steps Click Refresh to update the information Click Enter IP Address and then enter the IP address of your printer 4 Enter the SSID 5 Select Type of wirele...

Страница 103: ...allation 102 When Dual Stack is selected configure the following a Configure IPv4 Settings b If you have selected the Use Manual Address check box under IPv6 Settings enter the following items IP Addr...

Страница 104: ...n and Software Installation 8 Click Next The FAX Settings screen appears 9 Configure the fax settings if necessary NOTE If you will not use the fax feature select the I don t use FAX functionality che...

Страница 105: ...Printer Connection and Software Installation 104 11 Ensure that the wireless settings are displayed and then click Apply 12 Click Yes to restart your printer The Configuration Complete screen appears...

Страница 106: ...tructions until the Check Setup screen appears 16 Print a System Settings page from the operator panel See Printing a System Settings Page on page 194 17 Confirm that Link Quality is shown as Good Acc...

Страница 107: ...ss and then click Next 20 Check if the printer to be installed is listed in the Select Printer screen and then click Next NOTE If the printer to be installed is not listed in the Select Printer screen...

Страница 108: ...een instructions until the Check Setup screen appears 3 Confirm there are no errors displayed on the LCD panel and then click Start Installation If you see any errors click Trouble Shooting Guide and...

Страница 109: ...108 7 Select the software to be installed and then click Install 8 Click Finish to exit this tool The wireless configuration is complete When the WPS PIN operation is successful and the printer is re...

Страница 110: ...on the LCD panel and then click Start Installation If you see any errors click Trouble Shooting Guide and follow the instruction 4 If you agree to the terms of the License Agreement click I accept th...

Страница 111: ...s tool The wireless configuration is complete NOTE For WPS PBC operation on the wireless LAN access point refer to the manual supplied with the wireless LAN access point When the WPS PBC operation is...

Страница 112: ...e terms of the license agreement to continue the installation process and then click Next 5 Check if the printer to be installed is listed in the Select Printer screen and then click Next NOTE If the...

Страница 113: ...nstallation process and then click Next 5 Check if the printer to be installed is listed in the Select Printer screen and then click Next NOTE If the printer to be installed is not listed in the Selec...

Страница 114: ...ows Server 2003 a Select Network Connections from Control Panel b Right click Wireless Network Connection and select Properties c Select the Wireless Networks tab d Ensure that the check box for Use W...

Страница 115: ...rnet c Select Network and Sharing Center d Select Connect to a network e Select xxxxxxxx xxxxxxxx indicates a wireless device s SSID which you use from the network items listed in the available networ...

Страница 116: ...net c Select Connect to a network under Network and Sharing Center d Select xxxxxxxx xxxxxxxx indicates a wireless device s SSID which you use from the network items listed in the available network li...

Страница 117: ...s a wireless configuration software use it to change the wireless settings See the instructions below For Windows XP and Windows Server 2003 a Select Network Connections from Control Panel b Right cli...

Страница 118: ...Close in the dialog box after confirming the connection is a success For Windows Server 2008 a Display Control Panel b Select Network and Internet c Select Network and Sharing Center d Select Connect...

Страница 119: ...configure my wireless network settings is selected NOTE Be sure to write down the current wireless computer settings in step f and step h so that you can restore them later e Click the Advanced button...

Страница 120: ...ID which you use from the network items listed in the available network list and click Connect f Click Close in the dialog box after confirming the connection is a success For Windows Server 2008 R2 a...

Страница 121: ...address on the printer See Assigning an IP Address for IPv4 Mode on page 79 4 Launch your web browser 5 Enter the IP address of the printer in the address bar and then press the Enter key CentreWare I...

Страница 122: ...he operating system See the instructions below For Windows XP and Windows Server 2003 a Select Network Connections from Control Panel b Right click Wireless Network Connection and select Properties c...

Страница 123: ...nect f Click Close in the dialog box after confirming the connection is a success For Windows Server 2008 a Display Control Panel b Select Network and Internet c Select Network and Sharing Center d Se...

Страница 124: ...rt for Windows XP Printers and Faxes 2 Right click this printer icon and select Properties 3 From the Sharing tab select Share this printer and then enter a name in the Share name text box 4 Click Add...

Страница 125: ...and select the operating systems of all network clients using this printer 5 Click OK 6 Click Apply and then click OK For Windows 7 Windows 7 64 bit Edition and Windows Server 2008 R2 1 Click Start D...

Страница 126: ...eck box and then enter a name in Share name text box 5 Click Additional Drivers and select the operating systems of all network clients that print to the printer 6 Click OK 7 Click Apply and then clic...

Страница 127: ...then double click the host name 3 Right click the shared printer name and then click Connect Wait for the driver information to be copied from the server computer to the client computer and for a new...

Страница 128: ...nd select Properties d On the General tab click Print Test Page When a test page is printed successfully installation is complete For Windows Server 2008 and Windows Server 2008 64 bit Edition 1 Click...

Страница 129: ...Install driver 5 Wait until the driver is copied from the server to the client computer A new printer object will be added to the Devices and Printers folder The time taken for these activities varie...

Страница 130: ...stall driver 6 Wait until the driver is copied from the server to the client computer A new printer object will be added to the Devices and Printers folder The time taken for these activities varies b...

Страница 131: ...lect A network printer or a printer attached to another computer and then click Next 5 Click Browse for a printer and then click Next 6 Select the printer and then click Next If the printer is not lis...

Страница 132: ...ext box and click Next The server host name is the name of the server computer that identifies it on the network The shared printer name is the name assigned during the server installation process If...

Страница 133: ...ext For example server host name shared printer name The server host name is the name of the server computer that identifies it on the network The shared printer name is the name assigned during the s...

Страница 134: ...ox and then click Next The server host name is the name of the server computer that identifies it to the network The shared printer name is the name assigned during the server installation process If...

Страница 135: ...ared printer by name and enter in the path of the printer in the text box and then click Next For example server host name shared printer name The server host name is the name of the server computer t...

Страница 136: ...tware Installation Installing Print Driver on Computers Running Mac OS X This section includes Configuring Wireless Settings on the Operator Panel DocuPrint M215 fw Only on page 136 Installing the Dri...

Страница 137: ...age 90 You can select a method to configure a wireless setting from the following This section includes Manual Setup on page 136 Auto Setup With the Access Point on page 138 Manual Setup You can manua...

Страница 138: ...n 8 Select an encryption type and then press the button IMPORTANT Be sure to use one of the supported encryption methods to protect your network traffic 9 Enter the WEP key or pass phrase and then pre...

Страница 139: ...he button 8 Select an encryption type and then press the button IMPORTANT Be sure to use one of the supported encryption methods to protect your network traffic 9 Enter the WEP key and then press the...

Страница 140: ...tton 3 Select Network and then press the button 4 Select Wireless Setup and then press the button 5 Select WPS and then press the button 6 Select Push Button Control and then press the button 7 Select...

Страница 141: ...then press the button 4 Select Wireless Setup and then press the button 5 Select WPS and then press the button 6 Select PIN Code and then press the button 7 Take a note of PIN code displayed on the op...

Страница 142: ...n 4 Click Continue on the Introduction screen 5 Select a language for the Software License Agreement 6 After reading the Software License Agreement click Continue 7 If you agree to the terms of the So...

Страница 143: ...Scanner Mac OS X 10 7 7 Select the printer connected via USB from the Printer Name Name for Mac OS X 10 8 list Name Location and Print Using Use for Mac OS X 10 8 are automatically entered 8 Click Ad...

Страница 144: ...rint Using are automatically entered 6 Click Add When Using IP Printing DocuPrint M215 fw Only 1 Turn on the printer 2 Ensure that your computer is connected to the network If you use wired connection...

Страница 145: ...inter connected via USB from the Printer Name list Name Location and Print Using are automatically entered 9 Click Add When Using Bonjour DocuPrint M215 fw Only 1 Turn on the printer 2 Ensure that you...

Страница 146: ...reless connection is configured properly on your computer and printer 3 Start Printer Setup Utility NOTE You can find Printer Setup Utility in the Utilities folder in Applications 4 Click Add 5 Click...

Страница 147: ...Printer Connection and Software Installation 146...

Страница 148: ...er includes About Print Media on page 148 Supported Print Media on page 153 Loading Print Media on page 157 Setting Paper Sizes and Types on page 179 Printing on page 182 Printing with Web Services on...

Страница 149: ...rinter on page 151 Print Media Storage Guidelines on page 152 Using paper that is not appropriate for the printer can cause paper jams image quality problems or printer failure To achieve the best per...

Страница 150: ...rom a sheet Use only paper envelopes Do not use envelopes with windows metal clasps or adhesives with release strips Print all envelopes single sided only Some wrinkling and embossing may occur when p...

Страница 151: ...e document enters the printer first Place only loose sheets of paper in the ADF Adjust the document guides so that they fit against the documents Insert paper in the document feeder tray only when the...

Страница 152: ...carbonless copy paper Paper with a rough surface such as Japanese paper pulp paper or fibrous paper Envelopes that are not flat or that have clasps windows or adhesives with release strips Padded env...

Страница 153: ...temperatures and relative humidity Avoid attics kitchens garages and basements for storing print media Store print media flat Print media should be stored on pallets cartons shelves or in cabinets Av...

Страница 154: ...kdown and damage to your printer To use the features of this printer effectively use the suggested print media that is recommended here IMPORTANT The toner may come off the print media if it gets wet...

Страница 155: ...C5 SEF 162 229 mm Postcard 100 148 mm Postcard 148 200 mm Yougata 2 SEF 114 162 mm Yougata 2 LEF 162 114 mm Yougata 3 SEF 98 148 mm Yougata 3 LEF 148 98 mm Yougata 4 105 235 mm Yougata 6 98 190 mm You...

Страница 156: ...in Statement SEF 139 7 215 9 mm Com 10 SEF 4 125 9 5 in Monarch SEF 3 875 7 5 in Monarch LEF 7 5 3 875 in DL SEF 110 220 mm DL LEF 220 110 mm C5 SEF 162 229 mm Yougata 2 SEF 114 162 mm Yougata 2 LEF...

Страница 157: ...63 Loading Envelope in the Priority Sheet Inserter PSI on page 169 Printing on print media that differs from the paper size or paper type selected on the print driver may lead to paper jams To ensure...

Страница 158: ...prevent jams and ensures trouble free printing Before loading print media identify the recommended print side of the print media This information is usually on the print media package NOTE After load...

Страница 159: ...e MPF can hold 150 sheets of standard paper 16 2 mm 0 64 inches of thick paper 16 2 mm 0 64 inches of post cards Five envelopes 16 2 mm 0 64 inches of labels The PSI can hold 10 sheets of standard pap...

Страница 160: ...epts print media within the following dimensions Width 76 2 215 9 mm 3 00 8 50 inch Length 148 0 355 6 mm 5 83 14 00 inch The PSI accepts print media within the following dimensions Width 76 2 215 9 m...

Страница 161: ...do not remove the paper cover while printing is in progress Use only laser print media Do not use ink jet paper in this printer 1 Open the front cover 2 Pull the slide bar forward until it stops 3 Pul...

Страница 162: ...forth and then fan them Straighten the edges of the stack on a level surface 6 Load print media on the MPF with the top edge first and with the recommended print side facing up 7 Adjust the paper widt...

Страница 163: ...nt media NOTE Depending on the size of print media first slide the slide bar backward until it stops and then pinch the length guide and slide it backward until it touches print media 9 Insert the pap...

Страница 164: ...the paper size setting by using the print driver NOTE For more information about setting the paper size and type on the print driver refer to the Help provided for the print driver Loading Envelope in...

Страница 165: ...side facing down and the flap turned to the right To prevent DL Monarch Yougata 2 and Yougata 3 from being wrinkled they are recommended to be loaded with the print side facing up flap opened and fac...

Страница 166: ...o paper jams and can cause damage to the printer NOTE If you do not load envelopes in the MPF right after they have been removed from the packaging they may bulge To avoid jams flatten them as shown b...

Страница 167: ...r Setup Navigator on the print driver Loading Postcard in the Multipurpose Feeder MPF NOTE When you print on postcards be sure to specify the postcard setting on the print driver to get the optimum pr...

Страница 168: ...w postcard with the side to be printed on facing up and the left edge of the w postcard in first NOTE To confirm the correct orientation of each print media such as postcards see the instruction on th...

Страница 169: ...r print media Do not use ink jet paper in this printer 1 Open the front cover 2 Insert the paper cover into the printer and then align the paper cover to the marking on the paper tray 3 Adjust the pap...

Страница 170: ...t media is loaded in the PSI you must specify the paper size setting by using the print driver NOTE For more information about setting the paper size and type on the print driver refer to the Help pro...

Страница 171: ...p the flap side facing down and the flap turned to the right To prevent DL and Monarch from being wrinkled they are recommended to be loaded with the print side facing up flap opened and facing you NO...

Страница 172: ...to paper jams and can cause damage to the printer NOTE If you do not load envelopes in the PSI right after they have been removed from the packaging they may bulge To avoid jams flatten them as shown...

Страница 173: ...Printing Basics 172 To confirm the correct orientation of each print media such as envelopes see the instruction on the Envelope Paper Setup Navigator on the print driver...

Страница 174: ...on page 176 Loading Print Media in the Priority Sheet Inserter PSI on page 177 NOTE When printing on curled paper straighten the paper and then insert it into the feeder When you start manual duplex...

Страница 175: ...click Preferences The Paper Output tab of the Printing Preferences dialog box appears 3 From Duplex select either Flip on Short Edge or Flip on Long Edge to define the way 2 sided print pages are bou...

Страница 176: ...rinter 3 From Paper Size select the size of the document to be printed 4 Select the Printer Features pane 5 From Feature Sets select Paper Handling 6 From Paper Type select the paper type to be used 7...

Страница 177: ...h printing 2 After the even pages are printed remove the paper stack from the center output tray NOTE Warped or curled prints can cause paper jams Straighten them before setting them 3 Stack the print...

Страница 178: ...inish printing 2 After the even pages are printed remove the paper stack from the center output tray NOTE Warped or curled prints can cause paper jams Straighten them before setting them 3 Stack the p...

Страница 179: ...d to prevent print media from falling from the printer after the print job is complete Before printing a long length document ensure that the output tray extension is fully extended NOTE When you pull...

Страница 180: ...he paper size and type on the operator panel before printing This section describes how to set the paper size and type on the operator panel See also Understanding the Printer Menus on page 334 This s...

Страница 181: ...Press the System button 2 Select Tray Settings and then press the button 3 Select MPF and then press the button 4 Select Paper Size and then press the button 5 Select the correct paper size for the pr...

Страница 182: ...ia loaded in the tray Otherwise print quality problems can occur 1 Press the System button 2 Select Tray Settings and then press the button 3 Select MPF and then press the button 4 Select Paper Type a...

Страница 183: ...w to cancel a job This section includes Printing from the Computer on page 183 Canceling a Print Job on page 184 Selecting Printing Options on page 186 Printing Custom Size Paper on page 191 Checking...

Страница 184: ...eature in the print driver window open the Help for more information The following procedure uses Windows 7 WordPad as an example To print a job from an application 1 Open the file you want to print 2...

Страница 185: ...g 1 Press the Stop button NOTE Printing is canceled only for the current job All the following jobs will continue to print Canceling a Job From the Computer Windows Canceling a Job From the Taskbar Wh...

Страница 186: ...in the upper right corner of the screen and move the mouse down and then select Settings Click Control Panel Hardware and Sound Devices and Printers For Windows Server 2012 on the Desktop screen plac...

Страница 187: ...Printers For Windows Vista and Windows Server 2008 click Start Control Panel Hardware and Sound Printers For Windows 8 on the Desktop screen place the mouse pointer in the upper right corner of the s...

Страница 188: ...nt printing options with a distinctive name and apply them to other print jobs Make selections on the Paper Output Graphics Layout or Watermarks Forms tab and then click Save under Favorites on the Pa...

Страница 189: ...der Poster Mixed Document Output Size Reduce Enlarge Margin Shift Margin Restore Defaults Watermarks Forms tab Watermarks New Text New Bitmap Edit Delete First Page Only Forms Off Create Register Form...

Страница 190: ...me and printer settings To print jobs using specific printer settings click the applicable saved preset in the Presets menu 4 Click Print to print the job Mac OS X Print Driver Printing Options The ta...

Страница 191: ...asics 190 Printer Features 1 Detailed Settings Image Rotation 180deg 2 Paper Handling Paper Type Duplex Show Paper Size Type Error 3 Printer Specific Options Skip Blank Pages Supply Levels Item Printi...

Страница 192: ...administrator s password only allows users with administrator rights to change the settings Users without the rights of administrator can only view the contents 1 Click start Devices and Printers 2 R...

Страница 193: ...ted the custom size from Paper Size in step 4 select Same as Paper Size 8 Click OK 9 Click Print in the Print dialog box to start printing Using the Mac OS X Print Driver This section explains the pro...

Страница 194: ...gs Click the name of the desired printer listed on the Printer Selection window The Printer Status window appears You can check the printer status and print job status For more information about Simpl...

Страница 195: ...and then press the button The System Settings page is printed The Printer Setting Utility The following procedure uses Windows 7 as an example NOTE The reports and lists are all printed in English 1 C...

Страница 196: ...pened and the list of menu items appears If the selection is a menu item the default menu setting for the menu item is displayed with a highlight Each menu item has a list of values for the menu item...

Страница 197: ...computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Utility appears 2 Click the Printer Maintenance tab 3 Select the desired menu item Each menu ite...

Страница 198: ...lect a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Utility app...

Страница 199: ...15 fw Only This section provides information for network printing with WSD the new Windows Vista Windows Server 2008 Windows Server 2008 R2 Windows 7 Windows 8 and Windows Server 2012 This section inc...

Страница 200: ...on menu select Add Roles 3 Select the Print Services check box on the Server Roles window in the Add Roles Wizard and then click Next 4 Click Next 5 Select the Print Server check box and then click Ne...

Страница 201: ...e settings and click Next until the Select server roles screen is displayed 4 Select the Print and Document Services check box 5 On the pop up window click Add Features 6 Click Next 7 Click Next on th...

Страница 202: ...of available printers the WSD printer is displayed in the form of http IP address ws If no WSD printer is displayed in the list enter the printer s IP address manually to create a WSD printer To ente...

Страница 203: ...Printing Basics 202...

Страница 204: ...Paper for Copying on page 204 Preparing a Document on page 205 Making Copies From the Document Glass on page 206 Making Copies From the ADF DocuPrint M215 fw Only on page 208 Setting Copy Options on...

Страница 205: ...ng The instructions for loading print documents are the same whether you are printing faxing or copying The fax feature is available only on the DocuPrint M215 fw See also Usable Print Media on page 1...

Страница 206: ...0 210 0 mm 5 83 8 27 inch or larger than 215 9 355 6 mm 8 5 14 inch different sizes or weights together booklets pamphlets transparencies or documents having other unusual characteristics in ADF Carb...

Страница 207: ...ument glass 1 Open the document cover 2 Place the document face down on the document glass and align it with the registration guide on the top left corner of the document glass 3 Close the document co...

Страница 208: ...ding the number of copies copy size and image quality See also Setting Copy Options on page 209 To clear the settings use the Clear All button 6 Press the Start button to begin copying NOTE Press the...

Страница 209: ...document glass To make a copy from the ADF 1 Load up to 15 sheets of 64 gsm documents face up on the ADF with top edge of the documents in first Then adjust the document guides to the correct document...

Страница 210: ...e Back button is pressed the Clear All button is pressed or the Copy button is pressed again This section includes Number of Copies on page 210 Document Size on page 211 Output Paper Size on page 212...

Страница 211: ...ocuPrint M215 b place a single document face down on the document glass and close the document cover See also Making Copies From the ADF DocuPrint M215 fw Only on page 208 Making Copies From the Docum...

Страница 212: ...Only on page 208 Making Copies From the Document Glass on page 206 2 Press the Copy button 3 Select Document Size and then press the button 4 Select the desired setting and then press the button NOTE...

Страница 213: ...ument Glass on page 206 2 Press the Copy button 3 Select Output Paper Size and then press the button 4 Select the desired setting and then press the button NOTE Value marked by an asterisk is the fact...

Страница 214: ...of copies copy size and image quality See also Setting Copy Options on page 209 6 Press the Start button to begin copying Env Nagagata 4 Env Kakugata 3 New Custom Size Portrait Y 297 mm 11 7 inch 148...

Страница 215: ...cument face down on the document glass and close the document cover For the DocuPrint M215 b place a single document face down on the document glass and close the document cover See also Making Copies...

Страница 216: ...the print media For details refer to Loading Print Media in the Multipurpose Feeder MPF on page 176 or Loading Print Media in the Priority Sheet Inserter PSI on page 168 For print media that can be lo...

Страница 217: ...ument cover For the DocuPrint M215 b place a single document face down on the document glass and close the document cover See also Making Copies From the ADF DocuPrint M215 fw Only on page 208 Making...

Страница 218: ...DocuPrint M215 fw Only on page 208 Making Copies From the Document Glass on page 206 2 Press the Copy button 3 Select Document Type and then press the button 4 Select the desired setting and then pre...

Страница 219: ...ng Copies From the Document Glass on page 206 2 Press the Copy button 3 Select Lighten Darken and then press the button 4 Select the desired setting and then press the button NOTE Value marked by an a...

Страница 220: ...nt M215 fw Only on page 208 Making Copies From the Document Glass on page 206 2 Press the Copy button 3 Select Sharpness and then press the button 4 Select the desired setting and then press the butto...

Страница 221: ...b place a single document face down on the document glass and close the document cover See also Making Copies From the ADF DocuPrint M215 fw Only on page 208 Making Copies From the Document Glass on p...

Страница 222: ...fw Only on page 208 Making Copies From the Document Glass on page 206 2 Press the Copy button 3 Select Multiple Up and then press the button 4 Select the desired setting and then press the button NOT...

Страница 223: ...you are using the document glass and Multiple Up is set to Auto ID Card Copy or Manual the display prompts you for another page Select Yes or No and then press the button If you select Yes select Cont...

Страница 224: ...ADF DocuPrint M215 fw Only on page 208 Making Copies From the Document Glass on page 206 2 Press the Copy button 3 Select Margin Top Bottom and then press the button 4 Press the or button or enter the...

Страница 225: ...ADF DocuPrint M215 fw Only on page 208 Making Copies From the Document Glass on page 206 2 Press the Copy button 3 Select Margin Left Right and then press the button 4 Press the or button or enter the...

Страница 226: ...ocuPrint M215 fw Only on page 208 Making Copies From the Document Glass on page 206 2 Press the Copy button 3 Select Margin Middle and then press the button 4 Press the or button or enter the desired...

Страница 227: ...Press the System button 2 Select Defaults Settings and then press the button 3 Select Copy Defaults and then press the button 4 Select the desired menu item and then press the button 5 Select the desi...

Страница 228: ...Scanning to a USB Connected Computer on page 229 Using a Scanner on the Network DocuPrint M215 fw only on page 234 Scanning to a USB Storage Device on page 263 Sending an E Mail With the Scanned Imag...

Страница 229: ...resolutions may exceed the capabilities of the application If you require a resolution above those recommended in the above table you should reduce the size of the image by previewing or pre scan and...

Страница 230: ...29 Scanning Scanning to a USB Connected Computer This section includes Scanning From the Operator Panel on page 230 Scanning Using the TWAIN Driver on page 231 Scanning Using the WIA Driver on page 23...

Страница 231: ...e document cover For the DocuPrint M215 b place a single document face down on the document glass and close the document cover See also Making Copies From the ADF DocuPrint M215 fw Only on page 208 Ma...

Страница 232: ...tocol instead of the USB cable The following procedure to scan an image uses Microsoft Clip Organizer as an example 1 For the DocuPrint M215 fw load the document s face up with top edge in first into...

Страница 233: ...DocuPrint M215 fw Preview is grayed out and disabled when you select Document Feeder Tray from Scan From The illustration may vary for different operating systems 7 Select the desired properties from...

Страница 234: ...down on the document glass and close the document cover For the DocuPrint M215 b place a single document face down on the document glass and close the document cover See also Making Copies From the AD...

Страница 235: ...5 fw only This section includes Overview on page 235 Confirming a Login name and Password on page 237 Specifying a Destination to Store the Document on page 240 Configuring the Printer Settings on pag...

Страница 236: ...cludes folder sharing For Mac OS X a shared user account is required on the Mac OS X Windows Server 2003 Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 Windows XP Windows Vista Windows...

Страница 237: ...igure the FTP service contact your system administrator Follow the procedure below to use the Scan to Server Computer feature Confirming a Login name and Password on page 237 Specifying a Destination...

Страница 238: ...ount with the following procedure For Windows XP 1 Click start Control Panel User Accounts 2 Click Change an account 3 Select your account 4 Click Create a password and add in a password for your user...

Страница 239: ...ount in PC settings 5 On the right window pane click Create a password under Sign in options and add in a password for your user login account For Windows Server 2008 and Windows Server 2008 R2 1 Clic...

Страница 240: ...X 10 7 10 8 1 Click System Preferences Users Group 2 Select your account 3 Select Change Password 4 Enter a password for your user login account in New password 5 Re enter the password in Verify 6 Cli...

Страница 241: ...Scanning 240 Specifying a Destination to Store the Document When Using SMB Share a folder to store the scanned document using the following procedure...

Страница 242: ...ring tab and then select Share this folder on the network 4 Enter a shared name in the Share name text box NOTE Write down this shared name because you will use this name in the next setting procedure...

Страница 243: ...To add sub folders create new folders in the shared folder you have created Example Folder name MyShare Second level folder name MyPic Third level folder name John You should now see MyShare MyPic Joh...

Страница 244: ...folder name MyShare and double click the folder 2 Select Folder Options from Tools 3 Click the View tab and then deselect the Use simple file sharing Recommended check box 4 Click OK and then close th...

Страница 245: ...ing procedure 8 Click Permissions to create a write permission for this folder 9 Click Add 10 Search user login name by clicking Advanced or enter the user login name in the Enter the object names to...

Страница 246: ...folder you have created Example Folder name MyShare Second level folder name MyPic Third level folder name John You should now see MyShare MyPic John in your directory After you created a folder go to...

Страница 247: ...etting procedure 5 Click Permissions to give write permission for this folder 6 Click Add 7 Search user login name by clicking Advanced or enter the user login name in the Enter the object names to se...

Страница 248: ...new folders in the shared folder you have created Example Folder name MyShare Second level folder name MyPic Third level folder name John You should now see MyShare MyPic John in your directory After...

Страница 249: ...Scanning 248 3 Click the Sharing tab and then select Advanced Sharing For Windows Vista when the User Account Control dialog box appears click Continue 4 Select the Share this folder check box...

Страница 250: ...g procedure 6 Click Permissions to give write permission for this folder 7 Click Add 8 Search user login name by clicking Advanced or enter the user login name in the Enter the object names to select...

Страница 251: ...ck OK 12 Click OK to exit the Advanced Sharing dialog box 13 Click Close NOTE To add sub folders create new folders in the shared folder you have created Example Folder name MyShare Second level folde...

Страница 252: ...folder and then select Properties 3 Click the Sharing tab and then click Advanced Sharing 4 Select the Share this folder check box 5 Enter a shared name in the Share name box NOTE Write down this shar...

Страница 253: ...eck Names to confirm Example of user login name MySelf 9 Click OK 10 Click the user login name that you have just entered Select the Full Control check box This will grant you permission to send the d...

Страница 254: ...folder and then select Properties 3 Click the Sharing tab and then click Advanced Sharing 4 Select the Share this folder check box 5 Enter a shared name in the Share name box NOTE Write down this shar...

Страница 255: ...eck Names to confirm Example of user login name MySelf 9 Click OK 10 Click the user login name that you have just entered Select the Full Control check box This will grant you permission to send the d...

Страница 256: ...t the created folder and then select Get Info from the File menu 3 Select the Shared Folder Shared folder for Mac OS X 10 6 10 7 10 8 check box 4 Open Sharing Permissions 5 Click the plus sign 6 Speci...

Страница 257: ...h your web browser 2 Enter the IP address of the printer in the address bar and then press the Enter key The printer s web page appears NOTE For details on how to check the IP address of the printer s...

Страница 258: ...257 Scanning 5 Select any unused number and click Add...

Страница 259: ...t host name example com domain name IP address 192 168 1 100 For Computer SMB Server name myhost IP address 192 168 1 100 4 Port Number Enter the server port number If you are unsure you can enter the...

Страница 260: ...ver 8 Name of Shared Directory For Computer SMB only On the Windows operating system enter the share name of the folder to store the scanned document on the recipient computer On the Mac OS enter the...

Страница 261: ...which guides you through several steps When you complete the steps in the wizard the settings for Server Address are automatically configured For details click the Help button 4 Server Name IP Addres...

Страница 262: ...owing item Path MyPic John For Server Enter the path to store the scanned document 7 Login Name Enter the user account name that has access to the shared folder on your computer or FTP server 8 Login...

Страница 263: ...d then press the button 4 Select Scan to and then press the button 5 Select Computer Net or Server FTP or Search Address Book and then press the button Computer Net Stores the scanned image on the com...

Страница 264: ...ent face down on the document glass and close the document cover See also Making Copies From the ADF DocuPrint M215 fw Only on page 208 Making Copies From the Document Glass on page 206 2 Insert the U...

Страница 265: ...DocuPrint M215 fw only To send an e mail attached with the scanned image from your printer follow the steps below Setup the E mail Address Book through the CentreWare Internet Services See Setting a...

Страница 266: ...d then press the Enter key The printer s web page appears NOTE For details on how to check the IP address of the printer see Verifying the IP Settings on page 82 3 Click the Address Book tab If user n...

Страница 267: ...g 266 5 Select any unused number and click Add The Add Personal Address page appears 6 Enter a name phone number and e mail address in the Name Phone Number and E mail Address fields 7 Click the Apply...

Страница 268: ...o E Mail and then press the button 4 Select E Mail to and then press the button 5 Select the setting listed below and then press the button Keypad Enter the e mail address directly and then press the...

Страница 269: ...Scanning 268 Adjusting Scanning Options This section includes Adjusting the Default Scan Settings on page 269 Changing the Scan Settings for an Individual Job on page 271...

Страница 270: ...Select the type and then press the button Available types PDF factory default TIFF JPEG Setting the Color Mode You can scan an image in color or in black and white Selecting black and white significa...

Страница 271: ...00 600dpi Produces the highest resolution and largest file size Setting the Document Size To specify the size of the original 1 Press the System button 2 Select Defaults Settings and then press the bu...

Страница 272: ...nter the value using the numeric keypad and then press the button 5 Repeat steps 3 and 4 as needed 6 Press the Start button to begin the scan Emailing the Scanned Image DocuPrint M215 fw only To tempo...

Страница 273: ...Scanning 272...

Страница 274: ...ettings on page 277 Sending a Fax on page 282 Sending a Delayed Fax on page 293 Sending a Fax from the Driver Direct Fax on page 294 Receiving a Fax on page 300 Automatic Dialing on page 310 Other Way...

Страница 275: ...for which it is designed Telecom will accept no responsibility should difficulties arise in such circumstances 4 5 1 Off hook line impedance 4 This equipment does not fully meet Telecom s impedance r...

Страница 276: ...8 2 1 b Call answering When this equipment is set up call answering not within 3 30 sets the telephone or answering machine shall answer incoming call with 3 30sec NOTE Do not connect your printer di...

Страница 277: ...the wall jack which also has four contacts 2 To connect a telephone and or answering machine to your printer plug the telephone or answering machine line cord into the phone connector Wall jack conne...

Страница 278: ...Print M215 fw Only Configuring Fax Initial Settings This section includes Setting Your Region on page 278 Setting the Printer ID on page 279 Setting the Time and Date on page 280 Changing the Clock Mo...

Страница 279: ...button 3 Select Fax Settings and then press the button 4 Select Region and then press the button 5 Select the region where the printer is used and then press the button 6 Ensure that Restart System i...

Страница 280: ...r using the numeric keypad NOTE If you make a mistake while entering numbers press the C Clear button to delete the last digit 6 Press the button when the number on the LCD panel is correct 7 Select C...

Страница 281: ...he button 5 Select Set Date and then press the button 6 Enter the correct date using the numeric keypad or select the correct date NOTE If you make a mistake while entering numbers press the button to...

Страница 282: ...t 1 Press the System button 2 Select Admin Menu and then press the button 3 Select System Settings and then press the button 4 Select Clock Settings and then press the button 5 Select Time Format and...

Страница 283: ...n the ADF on page 283 Loading an Original Document on the Document Glass on page 284 Resolution on page 285 Document Type on page 286 Lighten Darken on page 287 Inserting a Pause on page 288 Sending a...

Страница 284: ...o get the best scan quality especially for gray scale images use the document glass instead of the ADF You cannot load the following documents in the ADF Be sure to place them on the document glass 1...

Страница 285: ...se the document cover NOTE Ensure that no document is in the ADF If any document is detected in the ADF it takes priority over the document on the document glass If you are faxing a page from a book o...

Страница 286: ...axes scanned in the Super Fine mode transmit at the highest resolution supported by the receiving device Standard Suitable for documents with normal sized characters Fine Suitable for documents contai...

Страница 287: ...urrent fax job 1 Press the Fax button 2 Select Document Type and then press the button 3 Select the desired setting and then press the button NOTE Values marked by an asterisk are the factory default...

Страница 288: ...e button 3 Select the desired setting and then press the button NOTE Values marked by an asterisk are the factory default menu settings Lighten2 Makes the fax lighter than the original Works well with...

Страница 289: ...to dial an access code and listen for a second dial tone A pause must be entered in order for the access code to function For example enter the access code 9 and then press the Redial Pause button bef...

Страница 290: ...n Press the Speed Dial button Enter the speed dial number between 01 and 99 using the numeric keypad and then press the button NOTE Before you use the One touch button you need to register a number fo...

Страница 291: ...the Fax button 3 Adjust the document resolution to suit your fax needs See also Resolution on page 285 Lighten Darken on page 287 4 Select OnHook and then press the button 5 Select On and then press t...

Страница 292: ...mething goes wrong while sending your fax an error message appears on the LCD panel If you receive an error message press the button to clear the message and try to send the document again You can set...

Страница 293: ...will automatically redial the number every minute based on the number set in the redial settings To change the time interval between redials and the number of redial attempts see Redial Delay on page...

Страница 294: ...ution on page 285 Lighten Darken on page 287 4 Select Delayed Start and then press the button 5 Select On and then press the button 6 Enter the start time using the numeric keypad or press the or butt...

Страница 295: ...irect Fax You can send a fax directly from the computer running a Microsoft Windows operating system or Mac OS X by using the driver NOTE Only black and white faxes can be sent using Direct Fax This s...

Страница 296: ...and application you are using To use this feature you must install the fax driver See also Installing Print Driver on Computers Running Windows on page 84 1 Open the file you want to send by fax 2 Ope...

Страница 297: ...one of the following ways Enter a name and phone number directly Select a recipient from the Phone Book PC Fax Address Book saved on your computer or Address Book Device Address Book Select a recipie...

Страница 298: ...297 Faxing DocuPrint M215 fw Only NOTE Enter the password in the Password field in the Authorization area before sending a fax if the Fax service is locked with a password 8 Click Start Sending...

Страница 299: ...also Installing Print Driver on Computers Running Mac OS X on page 135 1 Open the file you want to send by fax 2 Open the print dialog box from the application and then select your fax driver 3 Speci...

Страница 300: ...Faxing DocuPrint M215 fw Only c Click Close NOTE Enter the password in the Password field in the Authorization area before sending a fax if the Fax service is locked with a password 6 Click Start Send...

Страница 301: ...a Fax Automatically in the FAX Mode on page 303 Receiving a Fax Manually in the TEL Mode on page 304 Receiving a Fax Automatically in the TEL FAX Mode or Ans FAX Mode on page 305 Receiving a Fax Manua...

Страница 302: ...the phone connector on the back of your printer When the memory is full you cannot receive a fax Delete any documents you no longer need from the memory See also Receiving a Fax Automatically in the...

Страница 303: ...or multipurpose feeder MPF are the same whether you are printing faxing or copying except that faxes can only be printed on Letter A4 or Legal sized paper See also Loading Print Media in the Multipur...

Страница 304: ...t to FAX Mode at the factory If you receive a fax the printer automatically goes into the fax receive mode after a specified period of time and receives the fax To change the interval at which the pri...

Страница 305: ...To receive a fax manually pick up the handset of the external telephone and then press the Fax button The fax menu opens Then press the Start button and select Manual Receive The printer begins recei...

Страница 306: ...d in Auto Ans TEL FAX and then the printer automatically receives a fax In the Ans FAX Mode if the caller leaves a message the answering machine stores the message as it would normally If your printer...

Страница 307: ...and hear fax tones press the two digit keys on the external telephone or the Fax button to enter the fax menu OffHook appears Then press the Start button and select Manual Receive The printer receives...

Страница 308: ...ou will need another telephone line at your location or someone available to dial your fax number from outside To set up the DRPD 1 Press the System button 2 Select Admin Menu and then press the butto...

Страница 309: ...it can receive faxes while you are making copies or printing If you receive a fax while you are copying printing or run out of paper or toner your printer stores incoming faxes in the memory Then as s...

Страница 310: ...1 Press the Fax button 2 Select Polling Receive and then press the button 3 Select On and then press the button 4 Enter the fax number of the remote machine and then press the button NOTE For informa...

Страница 311: ...11 Storing a Number for Speed Dialing on page 312 Sending a Fax Using a Speed Dial on page 313 Group Dialing on page 314 Setting Group Dial on page 315 Editing Group Dial on page 316 Sending a Fax Usi...

Страница 312: ...g You can store up to 99 frequently dialed numbers in speed dial locations 01 99 When the speed dial job specified in the delayed fax or redial exists you cannot change the speed dial number from the...

Страница 313: ...tton 6 Select Name and then press the button 7 Enter the name and then press the button 8 Select Phone Number and then press the button 9 Enter the number you want to store using the numeric keypad an...

Страница 314: ...9 using the numeric keypad The corresponding entry s name briefly appears on the LCD panel 4 Press the button 5 Adjust the document resolution to suit your fax needs See also Resolution on page 285 Li...

Страница 315: ...several destinations you can create a group of these destinations You can create up to six groups This enables you to use a group dial number setting to send the same document to all the destinations...

Страница 316: ...and 06 and then press the button 6 Select Name and then press the button 7 Enter the name and then press the button 8 Select Speed Dial No and then press the button 9 Select the speed dial numbers and...

Страница 317: ...hen press the button d Ensure that Are You Sure is displayed select Yes and then press the button 7 To change the speed dial number a Select Speed Dial No and then press the button b Select or deselec...

Страница 318: ...cedure of the desired operation For delayed transmission see Sending a Delayed Fax on page 293 You can use one or more group numbers in one operation Then continue the procedure to complete the desire...

Страница 319: ...ist You can check your automatic dial setting by printing an Address Book List 1 Press the System button 2 Select Report List and then press the button 3 Select Address Book and then press the button...

Страница 320: ...319 Faxing DocuPrint M215 fw Only Other Ways to Fax This section includes Using the Secure Receiving Mode on page 320 Using an Answering Machine on page 321 Using a Computer Modem on page 322...

Страница 321: ...ct Secure Receive Set and then press the button 7 Select Enable and then press the button NOTE The factory default password is 0000 8 To return to the standby mode press the System button When a fax i...

Страница 322: ...d set Auto Ans Ans FAX to specify the time for the TAD to respond When the TAD picks up the call the printer monitors and takes the line if fax tones are received and then starts receiving the fax If...

Страница 323: ...as shown above Set your printer to Ans FAX Mode and set Auto Ans Ans FAX to specify the time for the TAD to respond Turn off the computer modem s fax receive feature Do not use the computer modem if y...

Страница 324: ...323 Faxing DocuPrint M215 fw Only Setting Sounds This section includes Speaker Volume on page 324 Ringer Volume on page 325...

Страница 325: ...button 2 Select Admin Menu and then press the button 3 Select Fax Settings and then press the button 4 Select Line Monitor and then press the button 5 Select the desired volume and then press the butt...

Страница 326: ...tton 2 Select Admin Menu and then press the button 3 Select Fax Settings and then press the button 4 Select Ring Tone Volume and then press the button 5 Select the desired volume and then press the bu...

Страница 327: ...Faxing DocuPrint M215 fw Only 326 Specifying the Fax Settings This section includes Changing the Fax Settings Options on page 327 Available Fax Setting Options on page 328...

Страница 328: ...then press the button 4 Select the desired menu item and then press the button 5 Select the desired setting or enter the value using the numeric keypad 6 Press the button to save the selection 7 If ne...

Страница 329: ...ch the printer goes into the fax receive mode after receiving an incoming call Auto Ans TEL FAX Sets the interval at which the printer goes into the fax receive mode after the external telephone recei...

Страница 330: ...ecifies whether to set a prefix dial number Prefix Dial Num Sets a prefix dial number of up to five digits This number dials before any auto dial number is started It is useful for accessing the Priva...

Страница 331: ...4 Select Line Type and then press the button 5 Select PBX and then press the button 6 Press the Back button to return to the previous menu 7 Select Prefix Dial and then press the button 8 Select On a...

Страница 332: ...s the System button 2 Select Defaults Settings and then press the button 3 Select Fax Defaults and then press the button 4 Select the desired menu item and then press the button 5 Select the desired s...

Страница 333: ...port shows the details of a fax job This is printed when the fax transmission failed Broadcast Report This report shows all the destinations of a broadcast fax and the transmission result for each des...

Страница 334: ...ypad This chapter includes Understanding the Printer Menus on page 334 Panel Lock Function on page 373 Limiting Access to Printer Operations on page 376 Setting the Time for the Power Saver Mode on pa...

Страница 335: ...prevents unauthorized users from using the operator panel to inadvertently change the default menu settings that have been set by the administrator However you can change settings for individual prin...

Страница 336: ...ork settings are also printed Panel Settings Purpose To print a detailed list of all the settings on the operator panel menus Job History Purpose To print a detailed list of the jobs that have been pr...

Страница 337: ...336 Meter Reading Use Meter Reading to check the total number of printed pages Values Meter 1 Does not work Meter 2 Displays the total number of monochrome prints Meter 3 Does not work Meter 4 Displa...

Страница 338: ...tore up to 99 frequently dialed numbers in speed dial locations NOTE The first eight entries are assigned to the one touch buttons on the operator panel See also Storing a Number for Speed Dialing on...

Страница 339: ...al strength No changes can be made on the operator panel to improve the status of the wireless connection Values NOTE This item is displayed only when the printer is connected with a wireless network...

Страница 340: ...are listed starting with the one in the best communication condition WEP Key Entry When you select an access point using WEP as the security method enter the WEP key For 64bit keys enter 10 hexadecima...

Страница 341: ...rase of alphanumeric characters from 8 to 63 only when WPA PSK TKIP is selected for Encryption Type WPA PSK AES Select to configure the wireless setting with the security method of WPA PSK AES PassPhr...

Страница 342: ...onnected and Wi Fi is set to On Reset Wireless DocuPrint M215 fw Only Purpose To initialize wireless network settings After executing this function and rebooting the printer all wireless network setti...

Страница 343: ...IPv4 and IPv6 to set the IP address IPv4 Uses IPv4 to set the IP address IPv4 Get IP Address DHCP Auto IP Automatically sets the IP address BOOTP Uses BOOTP to set the IP address RARP Uses RARP to set...

Страница 344: ...Enable Enables the Port 9100 port WSD Disable Disables the WSD port Enable Enables the WSD port SNMP Disable Disables the Simple Network Management Protocol SNMP UDP port Enable Enables the SNMP UDP p...

Страница 345: ...can receive a fax by picking up the handset of the external telephone pressing the remote receive code and then pressing Start button FAX Mode Automatically receives faxes TEL FAX Mode When the print...

Страница 346: ...e of 0 to 255 seconds The default is 21 seconds Line Monitor Purpose To set the volume of the line monitor which audibly monitors a transmission through the internal speaker until a connection is made...

Страница 347: ...you enter 0 the printer will not redial The default is 3 Redial Delay Purpose To specify the interval between redial attempts within the range of 1 to 15 minutes The default is one minute Junk Fax Fil...

Страница 348: ...to be printed on the header of faxes Up to 30 alphanumeric characters can be entered Your Fax Number Purpose To set the fax number of the printer to be printed on the header of faxes Fax Cover Page Pu...

Страница 349: ...select to use this service For example Pattern7 is the New Zealand FaxAbility distinctive ringing pattern rings for 400ms stops for 800ms rings for 400ms and stops for 1400ms This pattern is repeated...

Страница 350: ...t or images at the bottom of a fax page when the entire page does not fit onto the output paper Values ECM Purpose To set whether to enable the Error Correction Mode ECM To use the ECM the remote mach...

Страница 351: ...rt after every fax transmission or only when an error occurs Values Lower Sets the external telephone hook detection threshold to Lower Normal Sets the external telephone hook detection threshold to N...

Страница 352: ...umstances this keeps the printer ready to operate with minimum warm up time Select a value between 1 and 30 minutes for the Low Power mode if you want a balance between energy consumption and a shorte...

Страница 353: ...ose To specify the amount of time that the printer waits for data to arrive from the computer The print job is cancelled if it times out Values Clock Settings Purpose To set the date and time and regi...

Страница 354: ...s not emit a tone when the operator panel input is incorrect Min Emits a tone at the specified volume when the operator panel input is incorrect Middle Max Auto Clear Alert Off Does not emit a tone be...

Страница 355: ...play the version of the controller Adjust BTR Purpose To specify the optimum voltage settings for printing for the transfer roller BTR To lower the voltage set negative values To increase set positive...

Страница 356: ...properly try to increase the temperature NOTE The print quality changes depending on the values you select for this item Values Density Adjustment Purpose To adjust the print density level within the...

Страница 357: ...e DocuPrint M215 fw See also Resetting to Factory Defaults on page 378 Values DocuPrint M215 fw DocuPrint M215 b Black Yes Cleans the toner in the toner cartridge No Does not clean the toner in the to...

Страница 358: ...here the printer is being used NOTE An incorrect altitude adjustment setting leads to poor printing quality incorrect indication of remaining toner Values Machine Life Purpose To specify whether to co...

Страница 359: ...ch of the printer services or to require a password to use the services and to set or change the password See also Limiting Access to Printer Operations on page 376 NOTE You can access to the items un...

Страница 360: ...ings Edit From Field Purpose To enable or disable editing of the transmission source Values USB Settings Use the USB Settings menu to change printer settings affecting a USB port NOTE Values marked by...

Страница 361: ...Using the Operator Panel Menus and Keypad 360 Port Status Purpose To enable or disable the USB interface Values Disable Disables the USB interface Enable Enables the USB interface...

Страница 362: ...y on the DocuPrint M215 fw Copy Defaults Use the Copy Defaults menus to configure a variety of copy features NOTE Values marked by an asterisk are the factory default menu settings Document Size Purpo...

Страница 363: ...ress the button to enlarge the zoom ratio or press the button to reduce the zoom ratio in 1 intervals This item is available only when Multiple Up is set to Off or Manual Collated Purpose To sort the...

Страница 364: ...le for documents with text Mixed Suitable for documents with both text and photos gray tones Photo Suitable for documents with photos Lighten2 Makes the copy lighter than the original Works well with...

Страница 365: ...Values Off Does not perform Multiple Up printing Auto Automatically reduces the original pages to fit onto one sheet of paper ID Card Copy Prints the original pages onto one sheet of paper in the ori...

Страница 366: ...to Network DocuPrint M215 fw Only Purpose To store the scanned image on a network server or on a computer Values File Format Purpose To specify the file format to save the scanned image Values Color P...

Страница 367: ...is suitable for photographic images 200 200dpi 300 300dpi 400 400dpi 600 600dpi A4 210 297 mm A5 148 210 mm B5 182 257 mm Letter 8 5 11 Folio 8 5 13 DocuPrint M215 fw only Legal 8 5 14 DocuPrint M215...

Страница 368: ...ues TIFF File Format Purpose To specify the TIFF file format Values Normal Does not make the scanned image sharper or softer than the original Softer Makes the scanned image softer than the original S...

Страница 369: ...el to be used for fax transmission Values NOTE Faxes scanned in the Super Fine mode transmit at the highest resolution supported by the receiving device Document Type Purpose To select the default doc...

Страница 370: ...specified time After faxing in the Delayed Start mode is complete the data in the memory is cleared Values NOTE A maximum of 19 delayed fax jobs can be stored in this printer Lighten2 Makes the fax li...

Страница 371: ...ray Settings Use the Tray Settings menu to set the paper size and type of paper loaded in the multipurpose feeder MPF MPF NOTE Values marked by an asterisk are the factory default menu settings Purpos...

Страница 372: ...162x229 DL Env 110x220 DL Env L 110x220 148 x 100mm 148 x 200mm Env Yougata 2 Env Yougata 2L Env Yougata 3 Env Yougata 3L Env Yougata 4 Env Yougata 6 Env Younaga 3 Env Nagagata 3 Env Nagagata 4 Env Ka...

Страница 373: ...l Language NOTE Value marked by an asterisk is the factory default menu settings Purpose To specify the language to be used on the operator panel See also Adjusting the Language on page 196 Values Eng...

Страница 374: ...e prevents unauthorized users from changing settings on the operator panel made by the administrator However you can select settings for individual print jobs using the print driver This section inclu...

Страница 375: ...ad Then press the button NOTE The factory default panel password is 0000 NOTE Be sure to remember the password The procedure described below allows you to reset the password However for the DocuPrint...

Страница 376: ...able For the DocuPrint M215 b you can select Disable for Panel Lock Set when all items under Service Lock are set to Unlocked 1 Press the System button 2 Select Admin Menu and then press the button 3...

Страница 377: ...he System button 2 Select Admin Menu and then press the button 3 Select Secure Settings and then press the button 4 Select Panel Lock and then press the button 5 Select Panel Lock Set and then press t...

Страница 378: ...in Menu and then press the button 3 Select System Settings and then press the button 4 Select Power Saving Timer and then press the button 5 Select Low Power Timer or Sleep Timer and then press the bu...

Страница 379: ...ize the wireless network settings refer to Reset Wireless DocuPrint M215 fw Only on page 341 1 Press the System button 2 Select Admin Menu and then press the button 3 Select Maintenance and then press...

Страница 380: ...enter the password you enter four digit number For the DocuPrint M215 fw you may also need to enter names For example when you set up your printer you enter your name or your company name When you sto...

Страница 381: ...le to enter the letter O press 6 Each time you press 6 the display shows a different letter m n o M N O and finally 6 To enter additional letters repeat the first step Press the button when you are fi...

Страница 382: ...ng the Operator Panel Menus and Keypad Changing Numbers or Names If an incorrect number or name is entered press the C Clear button to clear the number or character Then enter the correct number or ch...

Страница 383: ...Using the Operator Panel Menus and Keypad 382...

Страница 384: ...00 Print Quality Problems on page 402 Copy Problem on page 416 Copy Quality Problems on page 417 Fax Problems DocuPrint M215 fw Only on page 418 Scanning Problems on page 420 Scan Driver Printer Utili...

Страница 385: ...the Printer on page 391 Clearing Paper Jams From the Back of the Printer on page 392 Clearing Paper Jams From the Center Output Tray on page 394 Jam Problems on page 397 Careful selection of appropri...

Страница 386: ...nt media before you load it If a jam occurs with print media try feeding one sheet at a time through the MPF or the PSI Do not use print media that you have cut or trimmed Do not mix print media sizes...

Страница 387: ...th CAUTION Do not attempt to remove a paper deeply jammed inside the product particularly a paper wrapped around the fusing unit or the heat roller Otherwise it may cause injuries or burns Switch off...

Страница 388: ...ter and disconnect the power cord from the grounded outlet before performing maintenance To avoid burns do not clear paper jams immediately after printing The fusing unit becomes extremely hot during...

Страница 389: ...Troubleshooting 388 3 If you find it difficult to pull the document open the document feeder tray 4 Remove the jammed document from the document output tray...

Страница 390: ...er and then load the documents back into the ADF NOTE Ensure that you adjust the document guides before printing a Legal size document 7 If you cannot remove the jammed document from the document outp...

Страница 391: ...Troubleshooting 390 8 Remove the document from the ADF feed roller or the feed area by carefully pulling the document in the direction of the arrow shown in the following illustration...

Страница 392: ...om the print media path 1 Remove the paper cover 2 Remove any paper jammed from the front of the printer 3 Replace the paper cover in the printer 4 To restore the printer press the button according to...

Страница 393: ...t before performing maintenance To avoid burns do not clear paper jams immediately after printing The fusing unit becomes extremely hot during use NOTE To resolve the error displayed on the LCD panel...

Страница 394: ...is not resolved there may be a piece of paper remaining inside the printer Use the following procedure to clear the jam 6 Load print media on the MPF or PSI if there is no print media 7 Press the Cle...

Страница 395: ...ot clear paper jams immediately after printing The fusing unit becomes extremely hot during use NOTE To resolve the error displayed on the LCD panel you must clear all print media from the print media...

Страница 396: ...395 Troubleshooting 4 Lift and open the scanner 5 Remove any paper jammed out of the center output tray 6 Lower and close the scanner 7 Lower the levers to their original position...

Страница 397: ...ay be a piece of paper remaining inside the printer Use the following procedure to clear the jam 9 Load print media on the MPF or PSI if there is no print media 10 Press the Clear All button on the op...

Страница 398: ...per use the one that is 60 gsm or more For the envelope ensure that it is properly loaded in the MPF or the PSI as instructed in Loading Envelope in the Multipurpose Feeder MPF on page 163 or in Loadi...

Страница 399: ...turned on The electrical outlet is not turned off at any switch or breaker Other electrical equipment plugged into the outlet is working For the DocuPrint M215 fw when connected to the computer with...

Страница 400: ...econds and turn on the printer Self Test Message appears on the LCD panel When the test is completed the Select Function screen is displayed Menu settings changed from the operator panel have no effec...

Страница 401: ...ermine the host interface you are using Print a System Settings page to verify that the current interface settings are correct Refer to Printing a System Settings Page on page 194 for details on how t...

Страница 402: ...Job Time Out in the System Settings menu that is on the Printer Maintenance tab in the Printer Setting Utility For the DocuPrint M215 fw increase the time out value in the Protocol Settings menu on Ce...

Страница 403: ...page 409 Fog on page 410 Bead Carry Out BCO on page 411 Auger Mark on page 412 Wrinkled Stained Paper on page 413 The Top Margin Is Incorrect on page 414 Protrudent Bumpy Paper on page 415 NOTE In th...

Страница 404: ...es tab in the Printer Status window of the SimpleMonitor 2 Replace the toner cartridge as necessary Verify that the print media is dry and the correct print media is used If not use the print media re...

Страница 405: ...ype setting in the print driver For example change Plain to Lightweight Cardstock 1 On the Paper Output tab in Printing Preferences of the print driver change the Paper Type setting Verify that the co...

Страница 406: ...result has random spots or is blurred Ensure that the toner cartridge is installed correctly See also Installing a Toner Cartridge on page 450 If you use a non genuine brand toner cartridge install a...

Страница 407: ...Troubleshooting 406 The Entire Output Is Blank If this trouble happens contact the Fuji Xerox local representative office or an authorized dealer...

Страница 408: ...407 Troubleshooting Streaks Appear on the Output If this trouble happens contact the Fuji Xerox local representative office or an authorized dealer...

Страница 409: ...an authorized dealer Problem Action The printed result has mottled appearance Adjust the transfer bias 1 Launch the Printer Setting Utility click Adjust BTR on the Printer Maintenance tab 2 Adjust the...

Страница 410: ...in the print driver For example change Plain to Lightweight Cardstock 1 On the Paper Output tab in Printing Preferences of the print driver change the Paper Type setting Adjust the temperature of the...

Страница 411: ...tive office or an authorized dealer Problem Action The printed result is foggy When the whole is printed light contact the Fuji Xerox local representative office or an authorized dealer When the print...

Страница 412: ...or an authorized dealer Problem Action Bead Carry Out BCO is happening If the printer is installed in a high altitude location set the altitude of the location 1 Launch the Printer Setting Utility an...

Страница 413: ...The printed result has auger mark The toner cartridge may be low or need to be replaced Confirm the amount of toner in the toner cartridge 1 Check the toner level in the Consumables tab in the Printe...

Страница 414: ...edia on page 148 If you use the envelope check whether the crease is within 30 mm of the four edges of the envelope If the crease is within 30 mm of the four edges of the envelope this is considered n...

Страница 415: ...lem continues even though you have taken suggested actions described above contact the Fuji Xerox local representative office or an authorized dealer Problem Action The top margin is incorrect Ensure...

Страница 416: ...ntact the Fuji Xerox local representative office or an authorized dealer Problem Action Printed surface got protrudent bumpy Clean up the fusing unit 1 Load one sheet of paper on the MPF and then prin...

Страница 417: ...Troubleshooting 416 Copy Problem Problem Action DocuPrint M215 fw only A document loaded in the ADF cannot be copied Ensure that the ADF cover is firmly closed...

Страница 418: ...copies taken from the document glass There is debris on the document glass When scanning the debris creates a spot on the image Clean the document glass with a lint free cloth See also Cleaning the S...

Страница 419: ...machine you are sending to to see if it can receive your fax The incoming fax has blank spaces or is received in poor quality The fax machine sending you the fax may be faulty Ask the sender to sort...

Страница 420: ...n 4 Select Region and then press the button 5 When the setting is correct press the Back button to return to the previous screen To change the setting select the correct region and then press the butt...

Страница 421: ...a high resolution takes more time than scanning at a low resolution DocuPrint M215 fw only Document misfeeds or multiple feeds occur in the ADF Ensure that the document s paper type meets the specifi...

Страница 422: ...ge Acquisition WIA on a Windows Server 2003 computer Enable WIA on the computer To enable WIA 1 Click Start point to Administrative Tools and then click Services 2 Right click Windows Image Acquisitio...

Страница 423: ...be accessed from the Express Scan Manager Install the scan driver If the driver is already installed uninstall it and then reinstall it Failed to scan your document on the printer via the Express Sca...

Страница 424: ...d inside the printer This usually occurs within several hours after you heat the room in winter This also occurs when the printer is operating in a location where relative humidity reaches 85 or more...

Страница 425: ...g your server administrator 016 506 Press the button to clear the message Check if the SMTP server address and e mail destination are set correctly 016 507 Press the button to clear the message Check...

Страница 426: ...sentative office or an authorized dealer See also Online Services on page 469 024 340 Turn off the printer and then on If this does not solve the problem contact the Fuji Xerox local representative of...

Страница 427: ...the message Check if the SMB server encounters any write protection or disk problem 031 557 Press the button to clear the message Check the following If the file name you specified is not used by othe...

Страница 428: ...ton and disable the fax lock See also Limiting Access to Printer Operations on page 376 033 787 Press the button to clear the message The job is cancelled 033 788 Press the button to clear the message...

Страница 429: ...cified number of times try the following Set Number of Redial to the largest value Set Interval Timer or Redial Delay longer Lower Modem Speed 034 716 Press the button to clear the message If the erro...

Страница 430: ...on to clear the message Check if the phone line is connected properly See also Connecting the Telephone Line on page 274 034 762 Press the button to clear the message Try the following Lower Modem Spe...

Страница 431: ...ged to continue using it The quality of printouts will degrade if the printer continues to be used See also Machine Life on page 357 092 651 Turn off the printer and then on If this does not solve the...

Страница 432: ...ine Services on page 469 117 349 Turn off the printer and then on If this does not solve the problem contact the Fuji Xerox local representative office or an authorized dealer See also Online Services...

Страница 433: ...When you call for printer service be prepared to describe the problem you are experiencing or the error message on the LCD panel You need to know the model of your printer and serial number See the l...

Страница 434: ...This section includes LCD Panel Messages on page 434 SimpleMonitor Alerts on page 435 Obtaining the Product Information on page 436 Fuji Xerox provides several automatic diagnostic tools to help you p...

Страница 435: ...ssages The LCD panel provides you with information and troubleshooting help When an error or warning condition occurs the LCD panel displays a message informing you of the problem See also Understandi...

Страница 436: ...is included on the Software Pack CD ROM It automatically checks the printer status when you send a print job If the printer is unable to print your job the SimpleMonitor automatically displays an aler...

Страница 437: ...oad an appropriate print driver NOTE The URL of the driver download service page is as follows http www fujixeroxprinters com For the latest information about the print driver features refer to the He...

Страница 438: ...problems that may arise from the use of the Non Genuine Mode are not covered by our quality guarantee The continuous use of the Non Genuine Mode can also cause the printer to break down and any repai...

Страница 439: ...displayed on the LCD panel 1 Press the System button 2 Select Admin Menu and then press the button 3 Select Maintenance and then press the button 4 Select Non Genuine Mode and then press the button 5...

Страница 440: ...ow to select a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Uti...

Страница 441: ...Troubleshooting 440...

Страница 442: ...ng the Printer on page 442 Replacing the Toner Cartridge on page 446 Ordering Supplies on page 452 Storing Consumables on page 456 Managing the Printer on page 457 Conserving Supplies on page 461 Chec...

Страница 443: ...443 Cleaning the ADF Feed Roller DocuPrint M215 fw Only on page 445 WARNING When cleaning this product use the designated cleaning materials exclusive to it Other cleaning materials may result in poor...

Страница 444: ...ipe the surface of the document glass and ADF glass until they are clean and dry For the DocuPrint M215 b wipe the surface of the document glass until it is clean and dry Available only on the DocuPri...

Страница 445: ...Maintenance 444 5 Close the document cover...

Страница 446: ...Open the ADF cover 2 Wipe the ADF feed roller with a dry soft lint free cloth or paper towel until it is clean If the ADF feed roller is soiled with ink stains paper from the ADF may also be soiled In...

Страница 447: ...e Remaining toner in the cartridge may catch fire and cause burn injuries or explosion If you have a used toner cartridge no longer needed contact your local Fuji Xerox representative for its disposal...

Страница 448: ...toner cartridges The remaining toner may spill We recommend you to use up the toner cartridges within one year after removing them from the packaging Message Remaining Page Yield Printer Status and Ac...

Страница 449: ...few sheets of paper on the floor or table where the removed toner cartridge is placed 4 Turn the toner cartridge counterclockwise to unlock 5 Pull the toner cartridge out IMPORTANT Do not touch the s...

Страница 450: ...449 Maintenance 6 Place the toner cartridge slowly on the sheets of paper spread in step 3...

Страница 451: ...r evenly NOTE Handle the toner cartridge carefully to avoid spilling of the toner 2 Adjust the toner cartridge to the cartridge holder and then turn it clockwise to align to the lock mark IMPORTANT Be...

Страница 452: ...Pack the removed toner cartridge in the box in which the installed toner cartridge was packed up 5 Take care not to contact with the spilled toner and remove the sheets of paper spread under the remov...

Страница 453: ...s section includes Consumables on page 453 When to Order a Toner Cartridge on page 454 Recycling Supplies on page 455 The toner cartridge needs to be ordered occasionally The toner cartridge includes...

Страница 454: ...estimates and vary depending on conditions such as the content being printed paper size paper type the printer s operating environment initializing process done when you turn on or off the printer and...

Страница 455: ...ust be replaced To order a toner cartridge contact the Fuji Xerox local representative office or an authorized dealer IMPORTANT This printer is designed to provide the most stable performance and prin...

Страница 456: ...Xerox reuses returned toner cartridges or toner containers and drums photoreceptors to make recycle parts recycle materials or energy recovery Proper disposal is required for toner cartridges no longe...

Страница 457: ...you need to use them Do not store consumables in Temperatures greater than 40 C 140 F An environment with extreme changes in humidity or temperature Direct sunlight Dusty places A car for a long perio...

Страница 458: ...ncludes Checking or Managing the Printer with CentreWare Internet Services DocuPrint M215 fw Only on page 458 Checking Printer Status with SimpleMonitor Windows Only on page 459 Checking Printer Statu...

Страница 459: ...a local printer you cannot use CentreWare Internet Services For details about checking the status of a local printer refer to Checking Printer Status with SimpleMonitor Windows Only on page 459 Starti...

Страница 460: ...k the icon and select Printer Selection If the SimpleMonitor icon is not displayed on the taskbar open SimpleMonitor from the start menu The following procedure uses Microsoft Windows 7 as an example...

Страница 461: ...boot For details about each item refer to the Help on CentreWare Internet Services Item Item to be configured Description General Setup StatusMessenger Recipient s E mail Address Set the e mail addres...

Страница 462: ...ure is used the image quality will be lower than when it is not used Print media Multiple Up in the Layout tab of the print driver The printer prints two or more pages on one side of a sheet The avail...

Страница 463: ...unted as two During 2 sided printing if an error occurs after one side is printed properly it is counted as one When doing 2 sided printing a blank page may be inserted automatically depending on the...

Страница 464: ...ct the power cord interface cable and any other cables For the DocuPrint M215 b disconnect the power cord and the USB cable and go to step 4 3 Remove any paper in the document output tray 4 Remove any...

Страница 465: ...y paper in the priority sheet inserter PSI or multipurpose feeder MPF Keep the paper wrapped and away from humidity and dirt 6 Remove the paper cover 7 Slide the slide bar and the length guide backwar...

Страница 466: ...the front cover 9 Lift the printer and move it gently NOTE If the printer is to be moved over a long distance the toner cartridge should be removed to prevent toner from spilling and the printer shoul...

Страница 467: ...Maintenance 466...

Страница 468: ...467 Contacting Fuji Xerox 12 Contacting Fuji Xerox This chapter includes Technical Support on page 468 Online Services on page 469...

Страница 469: ...propriate assistance to Telephone Support personnel to resolve issues such as restoration of the operating system software program and drivers to their default configuration and settings verification...

Страница 470: ...egistering your details on our website at http www fujixerox com support docuprint Fuji Xerox Online Support Assistant provides instructions and troubleshooting guides to resolve your printer problems...

Страница 471: ...Contacting Fuji Xerox 470...

Страница 472: ...384 Clearing paper jam From ADF 387 From back of the printer 392 From center output tray 394 From front of the printer 391 Clock Mode 281 Clock Settings 352 Coding Method 38 Collated 216 362 Color 36...

Страница 473: ...color mode 269 Initialize NVM 356 Installing a toner cartridge 450 Internet Services 343 Interval Timer 328 346 J Jam 397 Job History 335 Job Status button LED 47 Job Time Out 352 Junk Fax Filter 328...

Страница 474: ...Guides 43 44 161 Parts name 42 PDL 35 Peer to peer 130 Phone Book 337 Phone Connector 45 71 Phone Number 329 Plain 354 355 Point and Print 126 Port 9100 343 Postcard 355 Power Connector 45 Power Cons...

Страница 475: ...ing a fax manually 290 Service Lock 358 Setting copy options 209 Setting the printer ID 279 Setting the time and date 280 Setting your region 278 Sharpness 219 363 366 SimpleMonitor Alerts 435 Slide B...

Страница 476: ...475 Index Ethernet 338 Initialize NVM 344 Protocol 343 Wireless Setup 339 Wireless Status 338 WPS 341 Y Your Fax Number 347...

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