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16 Problem Solving

This chapter describes how to troubleshoot network related problems, and
important notes and restrictions.

SMB ..........................................................................................................150

NetWare....................................................................................................154

TCP/IP ......................................................................................................158

EtherTalk ..................................................................................................162

Bonjour .....................................................................................................164

CentreWare Internet Services ..................................................................165

Scanner Features .....................................................................................166

E-Mail Features ........................................................................................168

Internet/Intranet Connection .....................................................................169

Содержание DocuCentre-II 2055

Страница 1: ...DocuCentre II 3005 2055 2005 Network Administrator Guide...

Страница 2: ...erox Corporation All Xerox and Fuji Xerox product names are either registered trademarks or trademarks of Xerox Corporation and Fuji Xerox Co Ltd DocuWorks is a trademark The data saved in the hard di...

Страница 3: ...ower On Off 24 Powering On 24 Powering Off 25 Interface Cables 26 Using the Parallel Interface 26 Using the USB Interface 26 Using the Ethernet Interface 27 Control Panel 28 Internal Fonts 30 3 Instal...

Страница 4: ...he Machine 52 Configuration on the Computer 53 8 Installation When Using Internet Printing Protocol IPP 55 Preparations 56 Installation Procedure 56 Installation Overview 56 Configuration on the Machi...

Страница 5: ...ail 105 Preparations 105 Installation Overview 105 Enabling Port and Setting TCP IP 105 Configuring E mail Environment 106 Configuration of Scan to Mailbox 111 Installation Overview 111 Enabling Port...

Страница 6: ...chine 134 Installation Procedure 135 Installation Overview 135 Fax Settings 135 Setting the Server Fax Feature 136 15 Security 139 Security Service Overview 140 Communication Security Service 140 Scan...

Страница 7: ...157 TCP IP 158 Troubleshooting 158 Notes and Restrictions 160 EtherTalk 162 Troubleshooting 162 Notes and Restrictions 162 Bonjour 164 Notes and Restrictions 164 CentreWare Internet Services 165 Troub...

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Страница 9: ...1 Before Using the Machine This chapter describes how to use this guide z Preface 8 z Using This Guide 9...

Страница 10: ...computer in use networking environments and how to operate a personal computer Please read this guide thoroughly to obtain the best performance on the machine After reading this guide be sure to keep...

Страница 11: ...Guide this guide Aimed toward network administrators as a guide to setting up the network environment Quick Reference Guide Introduces the basic operations of the machine as well as daily management...

Страница 12: ...chine to a NetWare network 7 Installation When Using Microsoft Network SMB Describes how to install the machine to a Microsoft Networks SMB 8 Installation When Using Internet Printing Protocol IPP Des...

Страница 13: ...he touch screen and input strings The names of the screens tabs buttons features and options displayed on the touch screen The names of the menus windows dialog boxes buttons and other items displayed...

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Страница 15: ...such as component names available features and tools how to switch on and off cable connections and how to use the touch screen z Machine Components 14 z Overview of Features 18 z Tools 22 z Power On...

Страница 16: ...printed side facing down 4 Center output tray Printed or copied documents are delivered with the printed side facing down Note When the Exit 2 Tray is installed on the machine the center output tray...

Страница 17: ...ents No Component Function 11 Document glass Originals are loaded 12 Document feeder glass Scans documents loaded on the document feeder 13 Toner cartridge Contains toner image forming powder 14 Drum...

Страница 18: ...sher 16 Finisher top cover button Pressed to open the upper cover of the finisher when clearing paper jams 17 Finisher tray Stapled documents are delivered 18 Front cover Opened to clear staple jams o...

Страница 19: ...ctor Connected to a network cable 25 USB 2 0 interface connector Connected to a USB cable 26 RESET button Automatically turns the power off when detecting current leakage No Name on the machine cover...

Страница 20: ...chine can be connected by the following methods z Parallel Used to connect the machine with a computer using a parallel interface cable z USB Used to connect the machine with a computer using a USB in...

Страница 21: ...il information on network environments refer to the manual in the CD ROM of the Driver CD Kit CentreWare Internet Services CentreWare Internet Services provides services such as displaying the status...

Страница 22: ...e machine status Displaying the status of the paper trays output trays and consumables such as toner cartridges z Linking to the copyright screen Jobs z Displaying a list of jobs and job history and d...

Страница 23: ...n either TIFF JPEG or PDF format can be sent to the machine from computers Received e mail will be automatically printed Consumables Status Notice E mail containing contents status of consumables pape...

Страница 24: ...of the services allow users to configure the system settings and port settings for each network that are otherwise operated on the touch screen on the machine Tools in the Driver CD Kit Various tools...

Страница 25: ...nternet Services Tools in the Driver CD Kit ApeosWare EasyAdmin Enabling a port O O U IP Address Setting Tool LPD only U Setting an IP address O O change only O IP Address Setting Tool O change only C...

Страница 26: ...a being processed For information on the power saving feature refer to Power Saver Mode in Chapter 2 of the User Guide Note When the power is turned off all functions of the machine will stop Do not t...

Страница 27: ...ot lit Important Never turn the power off in the following instances While data is being received While jobs are being printed While jobs are being copied While jobs are being scanned 2 Press the powe...

Страница 28: ...or of the interface cable into the machine s parallel interface connector and fasten it with the clips on either side of the connector 3 Connect the other end of the interface cable to a computer 4 Sw...

Страница 29: ...SE T This section describes the installation procedure for the Ethernet interface 1 Ensure that the machine is off 2 Connect the network cable to the Ethernet interface connector Note Prepare a networ...

Страница 30: ...button to open the Review screen In this screen you can check a list of the status of copy fax and scan features whose settings have changed from the defaults You can also check the destination infor...

Страница 31: ...icated as the Speed Dial button 16 C Clear button Press this button if you have entered the wrong numerical value with the numeric keypad In this manual this button is indicated as the C button 17 Dia...

Страница 32: ...ond Halbfett Garamond Kursiv Halbfett Default Courier Courier Italic Courier Bold Courier Bold Italic Letter Gothic Letter Gothic Italic Letter Gothic Bold Albertus Medium Albertus Extra Bold Clarendo...

Страница 33: ...oduct Overview 2 KO PCL5 Muyngio Gothic R Gothic Graphic Kungso Saemmul KS Muyngio Gothic R Gothic Graphic Kungso Saemmul T Myungio T Gothic TR Gothic T Graphic T Kungso T Saemmul TC PCL5 ShuSong SC P...

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Страница 35: ...3 Installation When Using Parallel Port This chapter describes how to install the machine when using the parallel interface z Preparations 34 z Installation Procedure 34...

Страница 36: ...hine The following describes the configuration procedure to use a parallel interface on the machine Note The configuration can also be performed using CentreWare Internet Services For information on h...

Страница 37: ...be configured when Adobe PostScript 3 Kit optional is installed Leave the default settings unchanged for general use Some items however may be required to be changed depending on the operating system...

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Страница 39: ...4 Installation When Using USB Port This chapter describes how to install the machine when using a USB interface z Preparations 38 z Installation Procedure 38...

Страница 40: ...a USB interface on the machine Note The configuration can also be performed using CentreWare Internet Services To print binary data by using a USB interface set Adobe Communication Protocol to RAW Fo...

Страница 41: ...epeatedly until the System Settings screen is displayed 5 Select Exit 6 After the machine is restarted print out a settings list to confirm that the USB port is enabled For information on how to print...

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Страница 43: ...5 Installation When Using TCP IP LPD Port 9100 This chapter describes how to install the machine when using a TCP IP LPD Port 9100 protocol z Preparations 42 z Installation Procedure 42...

Страница 44: ...LPD Port Port 9100 port then assign an IP address Note The configuration can also be performed using CentreWare Internet Services or IP Address Setting Tool included in the CD ROM of the Driver CD Kit...

Страница 45: ...above Note Enter gateway address in the format xxx xxx xxx xxx The xxx must be a numeric value in the range from 0 to 255 However 224 255 xxx xxx xxx and 127 xxx xxx xxx cannot be used Specify the su...

Страница 46: ...o have a print driver installed For information on the supported operating systems refer to Supported Operating Systems P 19 For information on the driver installation procedure refer to the manual co...

Страница 47: ...6 Installation When Using NetWare This chapter describes how to use the machine when using a NetWare network z Preparations 46 z Installation Procedure 46...

Страница 48: ...e set or captured by NDPS is not supported Supported interfaces z 100BASE TX z 10BASE T Supported frame types z Ethernet II specification z IEEE802 3 specification z IEEE802 3 IEEE802 2 specification...

Страница 49: ...Select System Settings 2 Select Network Settings 3 Select Port Settings 4 Select NetWare and select Change Settings 5 Select Port Status and select Change Settings 6 Select Enabled then select Save 3...

Страница 50: ...g the numeric keypad Note Enter the IP address in the format xxx xxx xxx xxx The xxx must be a numeric value in the range from 0 to 255 However 224 255 xxx xxx xxx and 127 xxx xxx xxx cannot be used W...

Страница 51: ...ion procedure for the computer In order to print from the machine the computer needs to have a print driver installed For information on the supported operating systems refer to Supported Operating Sy...

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Страница 53: ...7 Installation When Using Microsoft Network SMB This chapter describes how to install the machine when using a Microsoft Network SMB z Preparations 52 z Installation Procedure 52...

Страница 54: ...Machine The following describes the configuration procedure to connect the machine to Microsoft Networks SMB First enable the SMB port then set the TCP IP settings Note The configuration can also be...

Страница 55: ...ct Next 6 Select Save 7 Configure TCP IP Subnet Mask and TCP IP Gateway Address as the above Note Enter the gateway address in the format xxx xxx xxx xxx The xxx must be a numeric value in the range f...

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Страница 57: ...8 Installation When Using Internet Printing Protocol IPP This chapter describes how to install the machine when using an Internet Printing Protocol IPP z Preparations 56 z Installation Procedure 56...

Страница 58: ...achine First enable the IPP port then set the TCP IP Note The configuration can also be performed using CentreWare Internet Services or IP Address Setting Tool included in the CD ROM of the Driver CD...

Страница 59: ...ter again When moving to the next value without entering all 3 digits select Next 6 Select Save 7 Configure TCP IP Subnet Mask and TCP IP Gateway Address as the above Note Enter the gateway address in...

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Страница 61: ...9 Installation When Using EtherTalk This chapter describes how to install the machine when using an EtherTalk network z Preparations 60 z Installation Procedure 60...

Страница 62: ...configured when Adobe PostScript 3 Kit optional is installed The configuration can also be performed using CentreWare Internet Services For information on how to use CentreWare Internet Services refer...

Страница 63: ...e other EtherTalk settings as necessary Refer to EtherTalk P 71 for EtherTalk configuration Configuration on the Computer The following describes the configuration procedure for the computer In order...

Страница 64: ......

Страница 65: ...entreWare Internet Services This chapter describes how to use CentreWare Internet Services z Preparations 64 z Installation Procedure 64 z Network Setting Items Port Protocol for CentreWare Internet S...

Страница 66: ...n the Machine Configuring the machine to be able to use CentreWare Internet Services First enable the Internet Service HTTP port then set the IP address z Confirmation of the Configuration Confirming...

Страница 67: ...dress using the numeric keypad Note Enter the IP address in the format xxx xxx xxx xxx The xxx must be a numeric value in the range from 0 to 255 However 224 255 xxx xxx xxx and 127 xxx xxx xxx cannot...

Страница 68: ...g a combination of the host name and the domain name as the Internet address For example if the host name is myhost and the domain name is example com then the Internet address becomes myhost example...

Страница 69: ...displayed Switch the machine off and on in this case This section describes about the settings of ports and protocols Ethernet 68 Parallel 69 USB 70 EtherTalk 71 SMB 72 NetWare 73 TCP IP 74 LPD 76 SN...

Страница 70: ...ternet address 3 Click the Properties tab 4 Click on the left of Port Settings to display the items in the folder 5 Click Ethernet 6 Set the communication speed for the Ethernet interface using the Et...

Страница 71: ...ort Settings to display the items in the folder 5 Click Parallel 6 Select the Enable check box to enable Bi Directional Communication 7 Set Auto Eject Time 8 Set the protocol using the Adobe Communica...

Страница 72: ...on the left of Port Settings to display the items in the folder 5 Click USB 6 Set Auto Eject Time 7 Set the protocol using the Adobe Communication Protocol pull down menu Note Adobe Communication Pro...

Страница 73: ...m Note When specifying a port number add and the port number to the end of the Internet address 3 Click the Properties tab 4 Click on the left of Protocol Settings to display the items in the folder 5...

Страница 74: ...f Protocol Settings to display the items in the folder 5 Click SMB 6 Set Workgroup 7 Set Host Name 8 Set Maximum Number of Sessions 9 Select the Enable check box to enable TBCP Filter Note The TBCP fi...

Страница 75: ...he web browser and press the Enter key z Example of the IP address entry http 192 168 1 1 z Example of the Internet address entry http myhost example com Note When specifying a port number add and the...

Страница 76: ...under SLP 16 Reflect the values as the machine s setting values 1 Click Apply A screen to enter the user name and passcode will be displayed 2 Enter the System Administrator user ID and passcode into...

Страница 77: ...Automatically 5 Set Domain Name 1 3 6 Set Connection Time out 7 Select the On check box to enable Dynamic DNS Update 11 Set the WINS information 1 Select the DHCP check box if using DHCP for Get WINS...

Страница 78: ...PD 1 Start a web browser 2 Enter the machine s IP address or the Internet address to the address box on the browser and press the Enter key z Example of the IP address entry http 192 168 1 1 z Example...

Страница 79: ...P Note When managing the machine using software such as the CentreWare enable the SNMP port 1 Start a web browser 2 Enter the machine s IP address or the Internet address to the address box on the bro...

Страница 80: ...nsport set Network Number IPX MAC Address IPX Socket Number IPX Trap Version Community String Trap Notification and Notification Event 6 If you selected UDP under Transport set IP Address UDP Port Num...

Страница 81: ...ck on the left of Protocol Settings to display the items in the folder 5 Click IPP 6 Set Add Port Number 7 Select the Enable check box to enable TBCP Filter Note The TBCP Filter is set only when optio...

Страница 82: ...ying a port number add and the port number to the end of the Internet address 3 Click the Properties tab 4 Click on the left of Protocol Settings to display the items in the folder 5 Click Port 9100 6...

Страница 83: ...address entry http myhost example com Note When specifying a port number add and the port number to the end of the Internet address 3 Click the Properties tab 4 Click Port Status 5 Enable the ports wh...

Страница 84: ...ternet Services 82 Using CentreWare Internet Services 10 3 The right frame on the web browser will change to the machine reboot display 4 Click Reboot Machine The machine will reboot and the setting v...

Страница 85: ...ternet Services 83 Using CentreWare Internet Services 10 Setting Items This section describes the setting items for the E mail and iFax features Note Click Help at the top right of the CentreWare Inte...

Страница 86: ...admin 6 Click on the left of Protocol Settings to display the items in the folder 7 Click TCP IP 8 Set Host Name 9 Set the DNS information Note The DNS settings are required when the addresses for a...

Страница 87: ...able Receive or Disable Receive from the Domain Filtering pull down menu 2 Click Edit 3 Specify the domain to be permitted if you permitted the receiving transmission or specify the domain to be rejec...

Страница 88: ...the E mail iFAX Mail Notice or Job Completion Notice feature 1 Start a web browser 2 Enter the machine s IP address or the Internet address to the address box on the browser and press the Enter key z...

Страница 89: ...stem Administrator user ID and passcode into User Name and Password and click OK Note The default user ID is 11111 and the default passcode is x admin 3 The right frame on the web browser will change...

Страница 90: ...t the values as the machine s setting values 1 Click Apply A screen to enter the user name and passcode will be displayed 2 Enter the System Administrator user ID and passcode into User Name and Passw...

Страница 91: ...8 Set Connection Time Out 9 Reflect the values as the machine s setting values 1 Click Apply A screen to enter the user name and passcode will be displayed 2 Enter the System Administrator user ID and...

Страница 92: ...values 1 Click Apply A screen to enter the user name and passcode will be displayed 2 Enter the System Administrator user ID and passcode into User Name and Password and click OK Note The default user...

Страница 93: ...name can be up to 32 characters however using 26 characters or less is recommended 7 Set Printer Name Note It is recommended that you use the default printer name Note the following if you use another...

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Страница 95: ...11 E mail This chapter describes the configuration to utilize the services using e mail on the machine z E mail Overview 94 z Preparations 95 z Installation Procedure 97...

Страница 96: ...il with attachments in either TIFF JPEG or PDF format can be sent to the machine from computers Received e mail will automatically be printed Contents of e mail are processed according to the settings...

Страница 97: ...ss for the machine administrator O O O O O O O O Machine e mail address Used as a sender address when the machine sends e mail O O O O O O O O DNS server address Required when the addresses for a POP3...

Страница 98: ...ion contact your System Administrator Configuring E mail Environment Enable the port and configure the machine e mail address TCP IP environment and e mail server from the machine Note The configurati...

Страница 99: ...ed by pressing Keyboard and select Confirm Note The default user ID is 11111 When using the Authentication feature a passcode is required The default passcode is x admin 3 Select System Settings 2 Ena...

Страница 100: ...the subnet mask by a combination of the numbers 0 128 192 224 240 248 252 254 and 255 However you cannot use 0 between non zero values If you do not set the gateway address enter 0 0 0 0 4 Select Clos...

Страница 101: ...ail Receive Protocol and then select Change Settings 3 Select either SMTP or POP3 as appropriate for your environment 4 Select Save and then press Close If SMTP has been selected for Mail Receive Prot...

Страница 102: ...lected for SMTP Server Setup Note Enter the address in the format xxx xxx xxx xxx The xxx must be a numeric value in the range from 0 to 255 However 224 255 xxx xxx xxx and 127 xxx xxx xxx cannot be u...

Страница 103: ...e mail or not z Receive Untrusted iFAX Set whether to receive untrusted iFAX or not z Message Digest Algorithm Select a message digest algorithm from SHA1 or MD5 z Contents Encryption Method Select a...

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Страница 105: ...utilize the scan services on the machine z Scan Service Overview 104 z Configuration of E mail 105 z Configuration of Scan to Mailbox 111 z Configuration of Network Scanning Job Template Scanning 116...

Страница 106: ...twork computers In addition to scanned documents documents received by the Remote Mailbox feature from other fax machines can be retrieved from a mailbox Network Scanning Job Template Scanning A job t...

Страница 107: ...d port and mail receive port and set an IP address of the machine Note The configuration can also be performed using CentreWare Internet Services For information on how to use CentreWare Internet Serv...

Страница 108: ...elect Save 7 Configure TCP IP Subnet Mask and TCP IP Gateway Address as the above Note Enter the address in the format xxx xxx xxx xxx The xxx must be a numeric value in the range from 0 to 255 Howeve...

Страница 109: ...ol Specify a POP user name to an account name the left side of the mark and a POP3 receiving mail server to an address the right side of the mark A user can decide an alias such as mymail example com...

Страница 110: ...Save z POP Receiving Password Encryption Select On APOP to encrypt the password 3 Select Save 4 Select Close 4 Configure the e mail transmission 1 Select SMTP Server Settings and then set the followin...

Страница 111: ...S MIME Settings and set the following items z Device Certificate S MIME Link a certificate to the machine For information on creating a certificate refer to Security P 139 z S MIME Communication Set...

Страница 112: ...until the System Settings screen is displayed 8 Select Exit 9 After the machine is restarted print a settings list to confirm that each item is configured For information on how to print a settings l...

Страница 113: ...or CentreWare EasyOperator is stored in the CD ROM of the Driver CD Kit provided with the machine For information on the installation procedure refer to the manual contained in the CD ROM of the Drive...

Страница 114: ...Save If you select anything other than Manual proceed to Step 4 Note When using a DHCP server also configure the WINS Windows Internet Name Service server To set a DHCP server use CentreWare Internet...

Страница 115: ...u want to apply access restriction to operations To apply restriction enter a passcode and then select an item to restrict access The passcode must be a string of up to 20 digits consisting of numeric...

Страница 116: ...ction 1 Select Off and select Save The Mailbox XXX Create Delete screen appears XXX indicates the mailbox number to be registered Target Operation Select an item to which you want to restrict access z...

Страница 117: ...expired documents are deleted at the specified time For information on the Document Expiry Date refer to Stored Document Settings under Chapter 11 System Settings of the User Guide Link Job Flow Shee...

Страница 118: ...nfigure the transport protocol for the SNMP port using CentreWare Internet Services Enabling Port and Setting TCP IP In order to use Network Scanning feature on the machine enable the ports and set th...

Страница 119: ...Note Enter the IP address in the format xxx xxx xxx xxx The xxx must be a numeric value in the range from 0 to 255 However 224 255 xxx xxx xxx and 127 xxx xxx xxx cannot be used When you make an entry...

Страница 120: ...lues as the machine s setting values 1 Click Apply 2 Enter the System Administrator user ID and passcode into User Name and Password and click OK Note The default user ID is 11111 and the default pass...

Страница 121: ...10 3 9 10 4 3 z Novell NetWare FTP service of NetWare 5 11 or 5 12 Refer to the manual provided with the software for how to configure the FTP service Using with SMB When using with SMB transmission a...

Страница 122: ...d then select Change Settings 2 Select Port Status and then select Change Settings 3 Select Enabled then select Save 4 Select Close repeatedly until the Network Settings screen is displayed 4 Set an I...

Страница 123: ...ot set the gateway address enter 0 0 0 0 5 Select Close repeatedly until the System Settings screen is displayed 6 Select Exit 7 After the machine is restarted print out a settings list to confirm tha...

Страница 124: ...llows Note The configuration can also be performed using CentreWare Internet Services For information on how to use CentreWare Internet Services refer to Using CentreWare Internet Services P 63 1 Disp...

Страница 125: ...n the range from 0 to 255 However 224 255 xxx xxx xxx and 127 xxx xxx xxx cannot be used When you make an entry mistake press the C Clear button and enter again When moving to the next value without e...

Страница 126: ...s setting values 1 Click Apply 2 Enter the System Administrator user ID and passcode into User Name and Password and click OK Note The default user ID is 11111 and the default passcode is x admin 3 Th...

Страница 127: ...13 Using the iFax Service This chapter describes how to use the Internet fax iFax service on the machine z iFax Overview 126 z Preparations 126 z Installation Procedure 127...

Страница 128: ...chine can receive e mails transmitted from machines which support the iFax service Refer to About Internet Fax under Chapter 4 Fax in the User Guide for details of iFax Note An optional package is nec...

Страница 129: ...he Log In Out button 2 Enter the user ID using the numeric keypad or a keyboard displayed by pressing Keyboard and select Confirm Note The default user ID is 11111 When using the Authentication featur...

Страница 130: ...you cannot use 0 between non zero values If you do not set the gateway address enter 0 0 0 0 4 Select Close repeatedly until the System Settings screen is displayed 5 Select Exit 6 After the machine...

Страница 131: ...ppropriate for your environment 4 Select Save 5 Select Close If SMTP has been selected for E mail Receive Protocol 1 Select Outgoing Incoming E mail Settings 2 Select SMTP Server Settings and then set...

Страница 132: ...ue in the range from 0 to 255 However 224 255 xxx xxx xxx and 127 xxx xxx xxx cannot be used When you make an entry mistake press the C Clear button and enter again When moving to the next value witho...

Страница 133: ...d iFAX Set whether to receive untrusted iFAX or not z Message Digest Algorithm Select a message digest algorithm from SHA1 or MD5 z Contents Encryption Method Select a contents encryption method from...

Страница 134: ...achine 1 Select Fax Internet Fax on the All Services screen to display the Fax Internet Fax screen 2 Select iFax Fax several times to display iFax on the screen 3 Enter a destination address 4 Press t...

Страница 135: ...14 Using the Server Fax Service This chapter describes how to use the Server Fax service on the machine z Server Fax Overview 134 z Preparations 134 z Installation Procedure 135...

Страница 136: ...ature is detected as not installed even if a Fax Kit is installed on the machine During that time therefore fax transmission and reception are disabled and printed reports show that the machine does n...

Страница 137: ...he Server Fax feature will be enabled automatically If your machine supports both the Fax and Server Fax features manually switch to the Server Fax feature The following procedure explains how to swit...

Страница 138: ...and the port number to the end of the Internet address 3 Click the Properties tab 4 Click on the left of Protocol Settings to display the items in the folder 5 Click on the left of Fax to display the...

Страница 139: ...ttings For details on the SMTP server settings refer to Configuration of E mail P 105 The following settings are additionally required for the SMTP server z Domain Name z E mail Address Display Format...

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Страница 141: ...utilize the security services on the machine z Security Service Overview 140 z Configuration of HTTP Communication Encryption 141 z Configuration of E mail Encryption Digital Signature 144 z Configura...

Страница 142: ...te server is set to require a SSL client certificate a SSL TLS certificate must be registered from CentreWare Internet Services to the machine When verification of server certificates is enabled to ve...

Страница 143: ...ting a created certificate on the machine This section describes how to create a self certificate for SSL server Important When performing SSL communication using a self certificate created on the mac...

Страница 144: ...asscode into User Name and Password and then click OK Note The default user ID is 11111 and the default passcode is x admin 7 Refresh the web browser 8 Click on the left of PKI Settings to display the...

Страница 145: ...rnet printing enter an address beginning with https instead of http as the URL of a printer that is selected from Add Printer in order to add a printer For detail information on the settings refer to...

Страница 146: ...ttps to the address box on the browser and press the Enter key z Example of the IP address entry https 192 168 1 1 z Example of the Internet address entry https myhost example com Note When specifying...

Страница 147: ...to the machine reboot display 3 Click Reboot Machine The machine will reboot and the setting values will be reflected 16 Configure the settings for S MIME 1 Refresh the web browser 2 Click on the left...

Страница 148: ...achine to the computer z Sending e mail with S MIME digital signature from the machine to the computer To send e mail with a S MIME digital signature from the machine configure to attach digital signa...

Страница 149: ...ation Encryption P 141 For information on how to use CentreWare Internet Services refer to Using CentreWare Internet Services P 63 1 Start a web browser 2 Enter the machine s IP address or the Interne...

Страница 150: ...PDF DocuWorks Security Settings and then set the following items z PDF Signature Select the setting for PDF Signature from Do not add signature Always add visible signature Always add invisible signat...

Страница 151: ...bleshoot network related problems and important notes and restrictions z SMB 150 z NetWare 154 z TCP IP 158 z EtherTalk 162 z Bonjour 164 z CentreWare Internet Services 165 z Scanner Features 166 z E...

Страница 152: ...hen the machine and the computers are on different networks consult your network administrator The host name for the machine is already in use Print out System Settings List to confirm if Repetitive H...

Страница 153: ...ror dialog should be displayed to indicate that no more remote computers can be connected Wait for a while and retry printing Cause Check point Remedy You are trying to delete all print data displayed...

Страница 154: ...ving buffer including the data which is being printed is erased The print data will not be found when the machine is powered on again However if the power was switched off immediately after a computer...

Страница 155: ...eived In this case Retry displayed on the error dialog is of no use Environment for Printing through SMB z When using Windows NT 4 0 Windows 2000 Windows XP or Windows Server 2003 if Unicode Support i...

Страница 156: ...to register job sender user or group name to User of Print Queue Job transmission to the print queue is prohibited Use PCONSOLE to confirm if User can register to the queue is set to Yes under Current...

Страница 157: ...type is set to Defined Elsewhere under Print Server Information Printer Printer xxx Environment Settings If not set to Defined Elsewhere change to Defined Elsewhere and propagate the configuration pa...

Страница 158: ...The file server is down Search for the file server using Network Neighborhood Start the file server There is another device on the network with an identical device name Switch off the machine and use...

Страница 159: ...Use PCONSOLE on the computer to check if the job user or user s group has been registered under Print Server Information Printer Printer xxx Environment Settings Notify Add the name of the job user o...

Страница 160: ...k point None Remedy Request your network system administrator to investigate the problem The machine s power was switched off after the computer instructed a print job Or the computer instructed a pri...

Страница 161: ...panel Restart the machine Switch on the machine after the display completely disappears The machine is not set to the transport protocol which matches the protocol on the computer Confirm the transpo...

Страница 162: ...on should be performed only after consulting with your network administrator z When performing network settings IP address etc on a host under the NIS Network Information Service management consult wi...

Страница 163: ...When the print data has exceeded the receivable size some computers may immediately re transmit the print data When this occurs the computer appears to be halted Deal with this problem by canceling t...

Страница 164: ...the added number by 1 Cause Check point Remedy Documents are printed by a printer that is not selected If a printer that is assigned the same printer name has already existed on the network one of the...

Страница 165: ...er using the changed printer name If the printer is turned off and then on while the printer name has been changed the printer is activated with the changed printer name If the same printer name has a...

Страница 166: ...ture of Bonjour is available only in the same subnet Printer Name z If a printer name or a host name that is already assigned is changed documents may be printed by a printer that is not selected z If...

Страница 167: ...rvices P 67 to confirm if your browser is supported Selecting the menu on the left frame does not update the right frame contents The screen display is distorted Change the window size for the browser...

Страница 168: ...the SMB signature is not available Although the user name and password are correctly entered SMB transmission fails Synchronize the time settings of the machine and Windows Symptom Remedy On Windows...

Страница 169: ...polling the machine cannot send a scanned document Using TIFF Files The TIFF files created by Mailbox Viewer2 are compressed into the MMR MH JBIG or JPEG format When opening the TIFF files use the ap...

Страница 170: ...rrectly Is Domain Filter imposed Confirm if your own domain is included in the permitted domain using CentreWare Internet Services Are the SMTP server and or POP server operating properly Check with y...

Страница 171: ...hrough the IP gateway The subnet mask is incorrect Set the correct subnet mask corresponding to the environment you use The DNS server address is incorrect Confirm the DNS server address The DNS serve...

Страница 172: ...ta size restriction z Method restriction cannot use POST etc z HTTP header restriction only accepting a specified browser etc z Time restriction only available during a specific period of time etc Cau...

Страница 173: ...a third party server application proxy or firewall the following requirements must be satisfied z Supporting Windows2000 Windows XP or Windows Server 2003 z Being compliant with the following RFC2616...

Страница 174: ......

Страница 175: ...cument after Retrieval 113 114 Delete Documents with Expiry Date 113 Delete Expired Documents 115 Dial Pause button 29 Digital Signature 144 DNS 75 79 document feeder glass 15 document glass 15 Domain...

Страница 176: ...42 Port 9100 protocol 42 Port Number 89 PostScript 3 Kit 19 Power Saver button 28 power switch 14 print 18 Print Error Notification E mail 85 Print iFax Headers and Contents 85 Print Mail Headers and...

Страница 177: ...USB interface 38 USB port 38 using the Ethernet interface 27 using the parallel interface 26 using the USB interface 26 W web browser 64 WebDAV 112 WebDAV port 89 Windows 2000 19 Windows 95 19 Window...

Страница 178: ...DocuCentre II 3005 2055 2005 Network Administrator Guide Human Interface Design Development Fuji Xerox Co Ltd ME3730E2 1 Edition 1 January 2007 Copyright 2007 by Fuji Xerox Co Ltd...

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