Using the Phone
Page 25
FortiFone User Guide
Do not disturb
When the Do Not Disturb (DND) feature is activated, the phone will not notify you of an incoming
call thus allowing you to work without interruptions from incoming calls. Calls will be routed
according to the settings programmed for your extension or service.
To activate DND:
• While the phone is idle, tap the
DND
icon. When active, the
DND
icon
changes
colour
to red.
To deactivate DND:
• Tap the
DND
icon again.
Muting a call
Mute toggles the microphone of the handset, speakerphone and headset off or on. When mute
is active, the connected party will not hear anything from the phone.
To mute the microphone:
• Tap the icon.
To unmute the microphone:
• Tap the icon again.
Accessing your voicemail
When you have a message waiting, the message indicator flashes and the task bar at the top of
the screen displays this icon
to indicate you have new messages in your mailbox.
To access your voice mailbox:
• Tap the
Voicemail
softkey on the homepage.
• Alternatively, you can hold your finger to the task bar and slide down to expand it.
Next, tap the
icon.
Line/extension appearance coverage
Options to monitor lines, extensions or queues are programmed on a key-by-key basis in the
phone system.
To call an idle monitored extension:
• Tap the programmable key associated with the extension you wish to call.
To blind transfer a call:
• Tap the programmable key associated with the extension. The phone will transfer the call.
To answer a call ringing at a monitored extension:
• Tap the programmable key associated with the extension that is ringing (flashing green).
Hotline
With Hotline operation configured, the phone automatically calls the defined destination when
you take the handset off-hook or press the
button.
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