Using the phone
Page 17
FortiFone User Guide
3-party conference
The phone supports conferencing with two other parties. There are 2 methods for setting up a
conference.
Method 1: Setting up a conference call
1.
Place the first call.
2.
Press the
Conf
softkey to place the first call on hold and get dial tone.
3.
Dial the second party for the conference, then press the
Send
softkey.
4.
When the party answers, press the
Conf
softkey to join all parties into a conference call.
Method 2: Conferencing a second person with first person already on hold
•
With one caller already on hold and the second call in progress, simply press the
Conf
softkey.
Ending a conference call
To end a conference and disconnect all parties:
•
Hang up the handset or press the
EndCall
softkey.
Call waiting
If the extension is configured in the phone system for Call Waiting, while on a call, the line
button flashes and a beep tone is played to you over the active conversation to indicate the new
call. In addition, the screen displays the incoming caller ID so you know who is calling before
deciding to interrupt the current call.
To answer an incoming call while on a call:
•
Press the
Answer
softkey. The first call will be placed on hold and you will be connected to
the second caller.
Redial
The phone saves the last number dialed and allows you to redial the number with the touch of a
button.
To redial a call:
•
Press the
Redial
softkey. The phone activates the speakerphone and places the call.
•
For privacy, lift the handset or press the button, then press the
Redial
softkey.
Preprogrammed speed dial keys
Programmable keys can be configured by the administrator for system or personal speed dial use.
To place a call using a speed dial key:
•
Press the desired programmable key configured as a speed dial. The phone activates the
speakerphone and places the call according to the outgoing line hunting rules programmed
in the phone system for the extension. You can also select a different line button on the
phone prior to selecting the speed dial key.
•
For privacy prior to placing the call, lift the handset or press the button.
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