Introduction
Page 3
FortiFone User Guide
Programmable keys
Programmable keys assigned for line, extension or queue appearances will monitor the status
of those resources.
You can perform the following actions with the programmable keys:
•
Pressing an extension appearance key that is available calls the extension.
•
Pressing a line appearance key that is available connects you with that line.
•
Pressing a line or an extension appearance key in a ringing state answers the call.
•
Pressing an appearance key in a hold state picks up the call.
•
Pressing an extension appearance key while on a call transfers your call to that extension.
•
Pressing the
Call Record
key to start recording the current call.
Indicator Pattern
Status
Off
Line/extension/queue available
Solid red
Line/extension/queue in use
Flashing green (slow)
Line/extension/queue on hold
Flashing red (slow)
Do Not Disturb (DND) enabled
Flashing green (fast)
Line/extension is ringing
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