MYKEY TROUBLESHOOTING
Condition
Potential causes
I cannot create a
MyKey.
•
The key or fob used to start the vehicle
does not have admin privileges.
•
The key or fob used to start the vehicle is
the only admin key (there always has to be at
least one admin key).
•
Vehicles with push-button start: The
intelligent access key is not in the backup slot.
The backup slot location information is in
another chapter. See
Starting and Stopping
the Vehicle
.
•
SecuriLock passive anti-theft system is
disabled or in unlimited mode.
I cannot program the
configurable settings.
•
The key or fob used to start the vehicle
does not have admin privileges.
•
No MyKeys are created. See
Creating a
MyKey
.
I cannot clear the
MyKeys.
•
The key or fob used to start the vehicle
does not have admin privileges.
•
No MyKeys are created. Refer to
Creating a
MyKey.
I lost the only admin
key.
•
Purchase a new key from your authorized
dealer.
I lost a key.
•
Program a spare key. See
SecuriLock
in the
Security
.
No MyKey functions
with intelligent access
key (push- button
start).
•
An admin fob is present at engine start.
•
No MyKey has been created. See
Creating a
MyKey
.
MyKey distances do
not accumulate.
•
The MyKey user is not using the MyKey.
•
An admin key holder cleared the MyKeys
and created new MyKeys.
•
The key system has been reset.
72
MyKey
2015 Explorer
(exp)
Owners Guide gf, 2nd Printing, September 2014
USA
(fus)
