Note:
Before setting this feature on, make sure that you read the 911
Assist privacy notice later in this section for important information.
Note:
If any user turns 911 Assist on or off, that setting applies for all
paired phones. If 911 Assist is turned off, either a voice message plays or
a display message (or icon) comes on (or both) when your vehicle is
started after a previously paired phone connects.
Note:
Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag (excludes knee airbags and rear inflatable
safety belts [if equipped]) or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
You can learn more about the 911 Assist feature, visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.
•
For information on airbag deployment, see the
Supplementary
Restraints System
chapter.
•
For information on the fuel pump shut-off, see the
Roadside
Emergencies
chapter.
Setting 911 Assist On
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
Press
Apps
>
911 Assist,
>
On.
You can also access 911 Assist by:
•
Pressing the Settings icon >
Settings
>
Phone
>
911
Assist,
or
•
Pressing the Settings icon >
Help
>
911 Assist.
To Make Sure that 911 Assist Works Properly
•
SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•
The 911 Assist feature must be set on before the incident.
•
You must pair and connect a Bluetooth-enabled and compatible phone
to SYNC.
•
A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•
A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
514
MyFord Touch® (If Equipped)
2015 Explorer
(exp)
Owners Guide gf, 2nd Printing, September 2014
USA
(fus)