EN-8
Caring for Your Device
• To clean the device exterior, wipe it with a cloth moistened
with tap water or a mild cleaning agent, then dry the device
with a soft dry cloth. Do
NOT
flush with water.
• Do
NOT
use organic solvents to clean the device.
• Do
NOT
wash or iron the pressure cuff.
Device Storage
• Storage condition: -25°C to 70°C, within 10%~95% relative
humidity.
• Always store or transport the device in its original storage case.
• Avoid dropping and heavy impact.
• Avoid direct sunlight and high humidity.
Troubleshooting
If you follow the recommended action but the problem persists,
or error messages other than the ones below appear, please call
your local customer service.
Error Message
Error Message Cause
What To Do
Inflation or
pressure error.
Please contact local customer
service for help.
Blood Pressure
measurement
error.
Refit cuff tightly and correctly.
Relax and repeat the
measurement. If the error still
remains, please contact local
customer service for help.
Battery is too low.
Replace the batteries.
Problem with the
device.
Please contact local customer
service for help.
Blood Pressure Measurement
Symptom
Cause
What To Do
Nothing is displayed
after pressing the
Power
button.
Batteries exhausted.
Replace the
batteries.
Batteries incorrectly
installed or no
battery is installed.
Check that the
batteries are
correctly installed.
The heart rate is
higher/lower than
user’s average.
Movement during
measurement.
Repeat
measurement.
Measurement taken
just after exercise.
Rest at least
30 minutes
before repeating
measurement.
The result is higher/
lower than user’s
average measurement.
May not be in correct
position while
measuring.
Adjust to the
correct position to
measure.
Blood pressure
naturally varies from
time to time.
Keep in mind for
next measurement.
