www.fmiproducts.com
116238-01L
34
REPLACEMENT PARTS
When calling, have ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Contact authorized dealers of this product. If they
can’t supply original replacement part(s), call FMI
PRODUCTS, LLC at 1-866-328-4537.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• fireplace will not produce specified heat
• propane/LP gas supply might be low (pro
-
pane/LP units only)
You may feel your gas pressure is too low. If
so, contact your local gas supplier.
TECHNICAL SERVICE
You may have further questions about installa
-
tion, operation, or troubleshooting. If so, contact
FMI PRODUCTS, LLC at 1-866-328-4537.
When calling please have your model and serial
numbers of your heater ready.
You can also visit FMI PRODUCTS, LLC’s web
site at
www.fmiproducts.com
.
SPECIFICATIONS
KC36NE, VKC36NE, KCC36NE and
VKCC36NE
• Rating: 23,000/33,000 Btu/hr
• Gas Type: Natural Gas Only
• Ignition: Electronic
• Manifold Pressure: 3.5" w.c.
• Minimum Inlet Supply Pressure: 5.5" w.c.
• Firebox Dimensions (HxWxD) (Flanges and
Standoffs Not Included in Measurement):
36" x 41" x 21
1
/
8
" (91 x 104 x 54 cm)
KC36PE, VKC36PE, KCC36PE and
VKCC36PE
• Rating: 22,000/31,000 Btu/hr
• Gas Type: Propane/LP Gas Only
• Ignition: Electronic
• Manifold Pressure: 10" w.c.
• Minimum Inlet Supply Pressure: 11" w.c.
• Firebox Dimensions (HxWxD) (Flanges and
Standoffs Not Included in Measurement):
36" x 41" x 21
1
/
8
" (91 x 104 x 54 cm)