Warranty
9
For parts or assistance, call Flotec Customer Service at 1-800-365-6832
Retain Original Receipt For Warranty Eligibility
Limited Warranty
This Limited Warranty is effective June 1, 2011 and replaces all undated warranties and warranties dated before June 1, 2011.
FLOTEC warrants to the original consumer purchaser (“Purchaser” or “You”) that its products are free from defects in material
and workmanship for a period of twelve (12) months from the date of the original consumer purchase. If, within twelve (12)
months from the original consumer purchase, any such product shall prove to be defective, it shall be repaired or replaced at
FLOTEC’s option, subject to the terms and conditions set forth herein. Note that this limited warranty applies to manufacturing
defects only and not to ordinary wear and tear. All mechanical devices need periodic parts and service to perform well. This
limited warranty does not cover repair when normal use has exhausted the life of a part or the equipment.
The original purchase receipt and product warranty information label are required to determine warranty eligibility. Eligibility
is based on purchase date of original product – not the date of replacement under warranty. The warranty is limited to repair
or replacement of original purchased product only, not replacement product (i.e. one warranty replacement allowed per
purchase). Purchaser pays all removal, installation, labor, shipping, and incidental charges.
For parts or troubleshooting assistance, DO NOT return product to your retail store - contact FLOTEC Customer Service at
1-800-365-6832.
Claims made under this warranty shall be made by returning the product (except sewage pumps, see below) to the retail outlet
where it was purchased or to the factory immediately after the discovery of any alleged defect. FLOTEC will subsequently take
corrective action as promptly as reasonably possible. No requests for service will be accepted if received more than 30 days
after the warranty expires. Warranty is not transferable and does not apply to products used in commercial/rental applications.
Sewage Pumps
DO NOT return a sewage pump (that has been installed) to your retail store. Contact FLOTEC Customer Service. Sewage pumps
that have seen service and been removed carry a contamination hazard with them.
If your sewage pump has failed:
• Wear rubber gloves when handling the pump;
• For warranty purposes, return the pump’s cord tag and original receipt of purchase to the retail store;
• Dispose of the pump according to local disposal ordinances.
Exceptions to the Twelve (12) Month Limited Warranty
Product - Model
Warranty Period
FP0F360AC, FP0FDC
90 days
FP0S1775A, FP0S1790PCA, FP0S2400A, FP0S2450A, FP0S4100X, FP2800DCC, FPCP-20ULST,
FPPSS3000, FPSC2150A, FPSC3150A, FPSC3350A
2 Years
4” Submersible Well Pumps, FP0S3200A, FP0S3250A, FP0S6000A, FPSC1725X, FPSC2200A,
FPSC2250A, FPSE3601A, FPPSS5000
3 Years
FP7100 Series Pressure Tanks, E100ELT, E3305TLT, E3375TLT, E5005TLTT, E50TLT, E50VLT,
E75STVT, E75VLT, FPSC3200A, FPSC3250A, FPSC4550A
5 Years
General Terms and Conditions; Limitation of Remedies
You must pay all labor and shipping charges necessary to replace product covered by this warranty. This warranty does not
apply to the following: (1) acts of God; (2) products which, in FLOTEC’s sole judgment, have been subject to negligence, abuse,
accident, misapplication, tampering, or alteration; (3) failures due to improper installation, operation, maintenance or storage;
(4) atypical or unapproved application, use or service; (5) failures caused by corrosion, rust or other foreign materials in the
system, or operation at pressures in excess of recommended maximums.
This warranty sets forth FLOTEC’s sole obligation and purchaser’s exclusive remedy for defective products.
FLOTEC SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES WHATSOEVER.
THE FOREGOING LIMITED WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. THE FOREGOING LIMITED WARRANTIES SHALL NOT EXTEND BEYOND THE DURATION
PROVIDED HEREIN.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an
implied warranty lasts, so the above limitations or exclusions may not apply to You. This warranty gives You specific legal
rights and You may also have other rights which vary from state to state.
FLOTEC • 293 Wright Street • Delavan, WI U.S.A. 53115
Phone: 1-800-365-6832 • Fax: 1-800-526-3757 • Web Site: FlotecWater.com
