8.2 FLIR Maritime product support and servicing
FLIR provides a comprehensive product support service, as well as warranty, service, and
repairs. You can access these services through the FLIR website, telephone, and e-mail.
Product information
If you need to request service or support, please have the following information to hand:
• Product name.
• Product identity.
• Serial number.
• Software application version.
• System diagrams.
You can obtain this product information using the menus within your product.
Servicing and warranty
FLIR offers dedicated service departments for warranty, service, and repairs.
Don’t forget to visit the FLIR website to register your product for extended warranty
benefits:
http://customer.flir.com/Warranty/EndUserRegistration
Region
Telephone
United Kingdom (UK),
EMEA, and Asia
Pacific
+44 (0)1329
246 932
United States (US)
+1 (603) 324
7900
Web support
On the FLIR website, please visit the “Marine” portal support area:
http://www.flir.com/marine/support
Telephone and e-mail support
Region
Telephone
United Kingdom (UK),
EMEA, and Asia Pacific
+44 (0)1329
246 777
United States (US)
+1 (603) 324
7900 (Toll-free:
+800 539
5539)
Australia and New
Zealand
+61 2 8977
0300
(FLIR Maritime subsidiary)
France
+33 (0)1 46
49 72 30
(FLIR Maritime subsidiary)
Germany
+49 (0)40 237
808 0
(FLIR Maritime subsidiary)
Italy
+39 02 9945
1001
(FLIR Maritime subsidiary)
Netherlands
+31 (0)26
3614 905
(FLIR Maritime subsidiary)
Sweden
+46 (0)317
633 670
(FLIR Maritime subsidiary)
Finland
+358 (0)207
619 937
(FLIR Maritime subsidiary)
System checks and troubleshooting
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