第一章 设备简介
Chapter 5 Support and Service
19
Flashforge team is on standby and ready to help you with any challenges you may
have with your 3D printer. If the issues or questions are not covered in this User
Guide, you can seek for solutions on our official website or contact us via telephone.
There are solutions and instructions to common issues that can be found in our
knowledge base. Have a look first as most basic questions are answered there.
http://www.flashforge.com
The Flashforge support team can be reached by e-mail or phone between the
working hours of 8:00 a.m. to 5:00 p.m. PST Monday through Saturday. In case you
contact us during off-duty time, your inquiry will be answered the following
business day.
Note: Because of changing different filament the extruder maybe blockaded. It’s
not owing to quality issue, and outside the scope of 400 hours life. If users
encounter this problem, please contact our after-sale department and finish clean
work according to their instruction.
Facebook Official Group Address: Flashforge Official User Group
Email：support@flashforge.com
Address: No.518 XianYuan Road, Jinhua City, Zhejiang Province, China
Note: Please provide the product serial number which is the barcode at the back of
the printer before contacting our after-sales department.
S/N: FFAD******
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