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Q10. The printed model is warping or not sticking well.
Q17. Equipment crash and black screen (blank screen) occur during printing.
Answer: Please reboot the equipment, copy the firmware log and send it to
Flashforge after-sales engineers for troubleshooting.
Q11. Must a raft be added when printing a model?
Answer: Not necessary. When printing the raft, the filament extrusion amount is
larger and the printing success rate is higher. Under the condition of raft heating, the
adhesion between the model and the platform plate increases, which makes the
model adhere to the platform well when printing, and also increases the printing
success rate.
Q12. After inserting the USB flash drive, the print file can not be found, and the
screen displays all as folders.
Answer: The format of the U disk is incorrect. The equipment supports FAT32 file
system. Please format the U disk into FAT32 format.
Q13. What is the expert mode during calibration?
Answer: When in the expert mode, the clearance value can be directly adjusted and a
whole calibration process can be skipped. The expert mode is suitable for
experienced users. For details, please refer to the expert mode explanation in the
screen calibration instructions.
Q15. Matters needing attention in updating the firmware.
Answer: Please do not disconnect the power and the network when downloading or
updating the firmware to prevent the update failure.
Q16. Why is the boot screen white?
Answer: If the start-up sound can be heard, please replace the screen or the flat
cable; If not, please contact our after-sales personnel.
Q14. Wi-Fi connection failure.
Answer:
1.
2.
Increasing the platform temperature can effectively alleviate this
problem, as the high temperature can increase the adhesion between the
platform and the model.
Choosing to add a raft when slicing the model can effectively alleviate this
problem.
Apply glue.
If the clearance between the nozzle and platform is too large, the
clearance can be reduced accordingly, and the clearance can be adjusted
by using extruder calibration in the expert mode or leveling and
calibration function.
Confirm whether the platform is laid flat. The leveling and calibration
function can be used, and it is recommended to perform a full-process
automatic leveling.
Please check whether the Wi-Fi name contains special characters. If so, please
modify it and try again.
Please check whether the password contains special characters. If so, please
modify it and try again.
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