FCI WATERMAKERS, INC.
126
Troubleshooting
SYSTEM TROUBLESHOOTING
GUIDE
(continued)
Problem
Probable Cause
Solution
System turns off by itself,
no fault condition showing
Loss of power
No action
Program set up to run for a
certain amount of time
Adjust as needed (see control section)
Program set to make a specified
amount of water
Adjust as needed (see control section)
Program set to turn on or
off at specified times
Adjust as needed (see control section)
Low-pressure pump
will not shut off
Isolation relay on main control board is faulty Send to factory for repair
High-pressure pump
will not shut off
Isolation relay on main control board is faulty Send to factory for repair
Brine flow paddle wheel
does not stop spinning
after shutdown
System is in a fresh water flush mode
Wait for fresh water flush to time out
Fresh water flush solenoid valve is faulty
Replace or repair valve
Fresh water flush relay on
control board has failed
Send to factory for repair
System is making good
water but not diverting
to fresh water tank
Quality solenoid has failed
Check wiring / Replace valve (use over ride
button on valve to divert water until repaired)
Quality solenoid relay on
control board has failed
Return control board to factory for repair
Brine flow is too low
High pressure pump seals worn
Replace seals
Product flow is low
System pressure to low
Increase pressure
Feed TDS high
Adjust pressure up to 1000 PSI to
compensate for high TDS
Water temperature low
Adjust pressure up to 1000 PSI to
compensate for low temperature
Membranes are fouled
Clean or replace membranes
System does not
turn on when power
button is pressed
Fuses blown on main control
Replace fuses
Power not on
Apply power
System draws high amperes Low or incorrect voltage applied
Adjust voltage to system specifications
High pressure not
increasing when HP Valve
is turned counter clockwise
HP pump seals need service
Repair high pressure pump
Valve stem worn
Replace high pressure valve
High quality light
does not come on
Pressure too low on system
Increase pressure to rated output
Membrane is fouled
Clean or replace membrane
Probe needs to be cleaned
Clean or replace probe
Table 3: System Troubleshooting Guide (continued)
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